Associate Contract Administrator

Parker Hannifin; Harvard (MA); On-site; USD 71,000 - 103,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Life insurance

Hospital indemnity insurance

Critical illness insurance

401(k) with company matching

Career development and tuition reimbur

Paid parental leave

Short/long-term disability

Adoption assistance

Care.com membership

Financial planning assistance

Identity protection

Legal protection

Pet wellness

Paid Time Off

Company-Paid Holidays

Job summary

Parker Aerospace is seeking a Contract Administrator to manage contracts from inception through fulfillment. The role requires analyzing performance, PO terms, and regulatory compliance while coordinating with planning and operations to ensure on-time delivery.

Candidates should have a Bachelor’s degree and exposure to ERP/contract management tools; internship or entry-level experience is preferred. The position includes strong growth opportunities within a global aerospace leader.

Qualifications

• Bachelor’s degree in Business Administration, Supply Chain, Finance, or related discipline; internship or limited experience preferred.
• Understanding of basic contract administration principles and regulatory requirements.
• Knowledge of corporate policies and administrative procedures.
• Ability to read, analyze, and interpret contracts and financial proposals; develop recommendations.

Responsibilities

• Administers contracts by analyzing performance requirements and PO terms; maintains files.
• Investigates customer claims and monitors contract performance; handles amendments.
• Authorizes work by releasing Sales Orders; shares contract info with planning/ops.
• Resolves customer issues and provides status until resolved.
• Ensures compliance with regulations and informs leadership of actions.
• Keeps knowledge current; may participate in professional associations.
• Identifies contract risks and escalates for review.
• Participates in cross-functional teams to improve processes and customer experience.
• Reviews negotiation of terms and ensures documentation is accurate.

Skills

Negotiation basics

Contract reading & analysis

Communication skills

Problem solving

Regulatory knowledge

Education

Bachelor’s degree in Business Administration, Supply Chain, Finance, or related

Tools

ERP systems

Contract management tools

Customer portals

Order management systems

Job description

Position Summary

At Parker Aerospace, we develop technologies and innovative solutions that enable reliable, efficient and increasingly sustainable flight for the lifecycle of the aircraft, including aftermarket support. Our passionate people with deep engineering expertise, together with our breadth of differentiated technologies, ensure that we make the extraordinary happen and continue to shape the future of aviation in partnership with our customers.

As a member of our team, you are instrumental in fulfilling our mission: 'Enabling Engineering Breakthroughs that Lead to a Better Tomorrow.' Pursuing a career at Parker presents unlimited opportunities for both professional and personal development. Working with some of the most brilliant minds in the industry, your contributions will be pivotal in developing innovative technologies and products, significantly contributing to Parker's goal of addressing the world’s most pressing engineering challenges. At Parker, our team members belong, matter and make a difference.

The vision of Gas Turbine Fuel Systems Division is to be the global leader in the design, development, manufacture, and service of engine fuel, lubrication, and thermal management systems and components for aerospace/defense and industrial applications. By leveraging our expertise in analysis, atomization, combustion, fluid metering, and control — coupled with enterprise excellence — we will exceed customer expectations and achieve our business objectives.

Essential Functions

• Administers contracts by analyzing performance requirements and customer purchase order requirements issued against Purchase Orders, Basic Contract Agreements, and/or Long-Term Agreements. Analyses include performance to delivery schedules, pricing, terms and conditions and other contract provisions. Ensures contract files and supporting documents are maintained.
• Investigates customer claims by collecting and analyzing information. Monitors contract performance and determines the need for contract amendments or extensions. Determines when customer directed changes are out-of-scope. Maintains records of contract change activity.
• Authorizes the work to be performed by releasing the Sales Order into the system. Provides contract information to others in planning or operations for order fulfillment and communication with customers.
• Researches and resolves customer issues and provides status. Keeps the customer informed until the specific problem is resolved.
• Complies with federal, state, and aerospace industry regulations; ensures adherence to requirements and advises management on needed actions.
• Maintains current professional and technical knowledge and may participate in professional associations (e.g. the National Contract Management Association (NCMA); the International Association of Commercial Contract Management).
• Identifies potential contract risks or issues and escalates them to the Business Team Lead or appropriate internal resources for review and resolution.
• Participates in High-Performance Teams (HPTs) and other cross-functional initiatives to improve contract administration processes, support business objectives, and enhance the overall customer experience.
• Reviews and supports negotiation of customer terms and conditions, identifying potential deviations from company standards and coordinating with appropriate internal stakeholders on exceptions, clarifications, and required approvals. Ensures accepted terms are accurately documented and communicated to teams responsible for contract execution and product delivery.

Qualifications

• Bachelor’s degree in Business Administration, Supply Chain, Finance, or a related discipline required. This is a professional entry-level position; prior internship, co-op, or limited industry experience in contracts, business administration, customer service, procurement, or a related function is preferred.
• Understanding of basic contract administration principles and concepts and general business operations. General knowledge of legal and regulatory requirements related to contract administration and government procurement, if applicable.
• Maintains a thorough knowledge of corporate and division policies and administrative procedures.
• Ability to work with only general work direction and instructions regarding the scope and priority of assignments.
• Ability to read, analyze, and interpret contracts, financial reports, and technical proposals; develops recommendations to clarify or resolve problems.
• Ability to respond to inquiries or complaints from customers, regulatory agencies, or other internal teams.
• Basic negotiation skills with the ability to support discussions related to pricing, terms and conditions, delivery requirements, and other contract or business matters within assigned scope of responsibility.
• Ability to use standards business applications software and to learn specific databases for contracts or customer contacts.
• Ability to effectively communicate and present information to team members, team leaders, and customers.
• Customer-focused mindset with the ability to support timely issue resolution and contribute to an improved customer experience.
• Experience with ERP systems, contract management tools, customer portals, or order management systems preferred.

Drug-Free Workplace

In accordance with Parker's policies and applicable state laws, Parker provides for a drug-free workplace. Therefore, all applicants seeking employment with Parker will be subject to drug testing as a condition of employment.

Conditions of Employment

This position is subject to meeting U.S. export compliance and/or U.S. Government contracting citizenship eligibility requirements.

Competitive Compensation

Pay Range: $70890 to $103375 annually

Participation in Annual Incentive Program

Benefit & Retirement Plans

• Comprehensive coverage for medical, prescription drugs, dental, vision, voluntary optional life, accident insurance, hospital indemnity insurance and critical illness insurance with competitive premium cost.
• 401(k) Plan with company matching contributions at 100% of the first 5% of pay.
• Company provided defined-contribution retirement plan with annual contribution equal to 3% of pay.
• Career development and tuition reimbursement.
• Other benefits including paid parental leave, short and long-term disability programs, adoption assistance, a Care.com membership and financial planning assistance are provided at no cost to you.
• Supplemental benefit programs including identity protection, legal protection, and pet wellness are available at competitive rates.
• Paid Time Off and Company-Paid Holidays.

Equal Employment Opportunity

Parker is an Equal Opportunity and Aff… ("Minority / Female / Disability / Veteran / VEVRAA Federal Contractor") If you would like more information about Equal Employment Opportunity as an applicant under the law, please go to Employees & Job Applicants | U.S. Equal Employment Opportunity Commission