Associate Consultant (TCCG)

TCC Group; New York (NY); Hybrid; USD 65,000 - 80,000; Full time

Benefits offered by this job

Health insurance

401k with employer match

Flexible remote work

Paid time off

Job summary

TCC Group in New York City seeks an energetic Associate Consultant to join as a full-time team member with flexibility on start location due to COVID-19. You will contribute to project management, data collection and analysis, and the development of client deliverables.

Responsibilities span client engagement support, CCAT administration, and cross-team collaboration. A background in philanthropy or nonprofit management is preferred, with strong communication and analytic skills essential.

Qualifications

• Bachelor's degree required; graduate degree preferred.
• Experience in nonprofit, philanthropy, or consulting with social sector focus.
• Minimum of 3 years in project management, strategy, qualitative research, or organizational development.
• History of working with diverse communities across social, economic and cultural differences.
• Strong written and verbal communication skills.
• Proficiency with MS Office and data tools (Excel; familiarity with SPSS is a plus).

Responsibilities

• Assist project leads to define scope, track progress, and manage contracts.
• Coordinate client relationships and communicate via phone or email.
• Conduct data collection, summarize findings, and prepare client deliverables.
• Support CCAT administration and related coordination with platform partners.
• Draft proposals, scopes, and workplans for engagements; assist with business development.

Skills

Project management

Qualitative research

Analytic skills

Oral & written communication

DEI commitment

Collaboration

Data analysis (Excel)

Education

Bachelor's degree

Graduate degree in relevant field

Tools

Microsoft Office

Airtable

Trello

Zoom

Miro

Poll Everywhere

SoGoSurvey

Job description

TCC Group seeks an energetic self-starter with an analytical mind and a collaborative spirit to join TCC Group as a full-time Associate Consultant in our New York City Office, with flexibility on start-up location due to COVID-19.

As our client engagements are dynamic, diverse skills and tasks are required depending on the nature of the Associate Consultant’s projects. The Associate Consultant will contribute to the initiative design, project management, and execution of services we provide our clients. S/he/they will also support the firm’s Core Capacity Assessment Tool (CCAT) management. Typical duties and responsibilities might include:

Project Management:

• Work closely with Project Lead to define project scope; manage and track scope on a weekly basis.
• Manage project execution through inception, launch, data collection, synthesis and decision-making, implementation, closeout, debrief and periodic follow up with client.
• Manage contracts, expense tracking, and updates to revenue projections throughout project duration.
• Coordinate client relationships and maintain regular communication (i.e., phone, email) with client project liaison.
• Collaboratively identify project needs and/or challenges, and work with TCC Project Lead to resolve them.

Data Collection and Analysis:

• Review and summarize secondary data (e.g., research reports, organizational audits, strategic exploration, and/or program materials, governance and organizational charts, grantee reports, evaluation studies, etc.), highlighting salient components.
• Conduct interviews and focus groups with client stakeholders to understand key themes, opportunities, and challenges facing clients.
• Synthesize and analyze notes from interviews and focus groups, identifying key takeaways and communicating findings to team members.
• Support survey administration, data management, and analysis.
• Conduct qualitative data analysis and quantitative data analysis using Excel, SPSS or other relevant tools, as necessary.
• Support team in identifying emerging themes and developing framework for decision-making for key client retreats

Communications & Deliverable Development:

• Draft, revise, and format client reports, presentations, memos, and correspondence using email, Word, PowerPoint and Excel.
• Produce visual representations of research findings, such as Excel charts, PowerPoint slide decks, Airtable, and infographics.
• Coordinate and facilitate meetings with nonprofit boards, staff, and other stakeholders in person or virtually using tools like Miro interactive whiteboards.

Business Development and Cross-Team Collaboration

• Support/participate in sales meetings for potential clients.
• Draft proposals, scopes and workplans for prospective engagements.
• Represent firm at conferences and events.
• Contribute to team and organization’s growth by innovating our approaches, systems, operations and processes.

Core Capacity Assessment Tool (CCAT) Management

• Manage CCAT administration and cohort communication for a variety of clients.
• Interface with CCAT platform partners to ensure ongoing operations are running smoothly and being administered successfully to clients.
• Oversee CCAT Facilitator Training process twice a year, preparing relevant materials, managing communications, and supporting TCC Training Lead.

Desired Skills and Background

Education and Experience:

• Bachelor’s degree required; graduate degree in relevant field preferred.
• Deep knowledge of and experience in the social sector. The ideal candidate has philanthropic, nonprofit or consulting experience, and has worked closely with nonprofits in the past.
• Strongly preferred
• Minimum of 3 years of relevant work (i.e., project management, strategy, qualitative research, and organizational development) ideally in a relevant field (philanthropy or nonprofit management).
• History of work with diverse communities and across social, economic and cultural differences.

Qualifications:

• Commitment to firm mission-driven values: Commitment to advancing diversity, equity, and inclusion (DEI) and progressive social change.
• Project management skills: Experience developing work plans and/or tracking systems, monitoring work progress, and producing deliverables on time.
• Analytic skills: Ability to digest, tease out, and report on key themes in qualitative data (interviews, focus groups, research reports), develop analytic matrices, and support presentation of findings in accessible ways to enable client learning.
• Oral and writing skills: Ability to convey complex and often sensitive information in clear and lucid written reports, memos, and PowerPoint presentations. Ability to interface with clients clearly, respectfully, and straightforwardly in dynamic situations.
• Design skills: Ability to present information and data in a clear, concise, appealing format in reports and presentation decks.
• Social and emotional skills: Reflective and committed to personal and professional growth. Confident and comfortable working with diverse colleagues and colleagues in a team setting. Proactive and able to take direction/supervision and feedback from multiple team members. Able to straightforwardly and candidly problem-solve with supervisors to ensure success. Has capacity to form connections and interface effectively with client and in-house staff across all levels. Congenial, collaborative, and committed to strengthening a respectful workplace within TCC and with client partners. Sense of humor a plus!
• Technology knowledge: Skills (advanced preferred, intermediate essential) in Microsoft Office (Word, Excel, Access, Outlook, PowerPoint); internet search engines and databases; project management tools (e.g. Airtable, Trello), virtual meeting platforms (Zoom preferred), interactive whiteboards (Miro), polling (Poll Everywhere, Zoom Polling), and SurveyMonkey and SoGoSurvey.

TCC Group is an Equal Opportunity Employer. Our goal is to be a diverse workforce at all job levels, and we are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Each position at the firm is filled by the best qualified applicant available. The firm does not discriminate against employees or applicants on any legally protected basis, including, but not limited to, race, color, creed, religion, gender, gender identity, marital status, sexual orientation, national origin, ancestry, veteran's status, age, or disability which does not interfere with an individual's ability to perform the essential functions of his or her job position with or without reasonable accommodation. The firm will provide equal opportunities in hiring, promotions, wages, benefits and other privileges, terms and conditions of employment. It is our policy to encourage promotion from among present employees, subject to the application of the best-qualified employee.

COMPENSATION

This is a full-time position based in TCC Group’s NYC office. The salary range for this position is $65,000 – $80,000 (salary to be based on lived and learned experience). We offer a competitive and equitable compensation package with the goal of attracting and retaining exceptional people. We also offer a generous benefits package including: generous paid time off, paid holidays, flexible remote work, health insurance, generous paid time off, a 401k retirement plan with employer match, disability, life insurance, and more.

Applications will be open from October 15 to November 5, 2021.