Associate Commissioner of Operations

City of New York; New York (NY); On-site; USD 200,000 - 220,000; Full time

Job summary

The City of New York seeks an Associate Commissioner of Operations for the Department of Correction to establish and oversee a new Remediation Action Plan (RAP) project management unit. The role reports to the Senior Deputy Commissioner and involves steering complex cross-agency initiatives, monitoring milestones, and delivering executive-grade updates.

Requirements include a Master’s or Bachelor’s with substantial administrative leadership experience, and a track record of implementing

Qualifications

• Master’s degree in a related field and 3 years of satisfactory experience, with 18 months in admin/ managerial roles.
• Bachelor’s degree with 5 years of satisfactory related experience, 18 months in admin/ managerial roles.
• High school diploma with 9 years of progressive experience, 18 months in admin/ managerial roles.

Responsibilities

• Serve as a senior advisor to the Senior Deputy Commissioner on strategic, operational, administrative, and policy initiatives.
• Oversee the creation and management of a RAP management unit, directing major strategic initiatives from planning through implementation.
• Lead cross-functional groups and executive committees to address operational challenges and priorities.
• Prepare executive briefings, progress reports, and recommendations for executive leadership.

Education

Master’s Degree in Public Administration / Personnel Administration / Business Administration / Human Services / Criminal Justice / Political Science / Psychology

Bachelor’s degree

High school diploma or educational equivalent

Job description

• Job Category: Public Safety, Inspections, & Enforcement
• Salary Band: $150,000+
• Compensation: USD 200,000 - USD 220,000

Job Description

The New York City Department of Correction (DOC) is an integral part of the City’s evolving criminal justice system, participating in reform initiatives and strategies aimed to move the City towards a smaller jail system without compromising public safety. The DOC is responsible for maintaining a safe and secure environment for our employees, visitors, volunteers, and people in our custody. Importantly, safe jails enable DOC to provide people in custody with the tools and opportunities they need to successfully re-enter their communities. The DOC operates facilities and court commands across the five boroughs with more than 7,500 diverse professionals and knowledgeable experts.

The NYC Department of Correction (DOC) seeks a qualified candidate to serve as Associate Commissioner of Operations, that will create and oversee a new project management unit focused on the planning and implementation of the Remediation Action Plan (RAP). The Associate Commissioner will work on the implementation of Nunez Court Orders in partnership with the Nunez Manager and Nunez Compliance Unit:

• Serve as a senior advisor to the Senior Deputy Commissioner (SDC) on strategic, operational, administrative, and policy initiatives, providing recommendations to support executive decision-making.
• Represent the SDC at executive meetings, interagency discussions, working groups, and other official engagements, as designated.
• Oversee the creation and management of a new RAP management unit, directing major strategic initiatives and complex intra-agency projects from planning through implementation.
• Lead the planning, coordination, implementation, and monitoring of activities associated with the agency’s RAP, ensuring accountability for milestones, deliverables, and timelines.
• Develop and maintain project management frameworks, performance monitoring tools, and executive reporting systems to track progress, identify risks, and ensure accountability for results.
• Establish and lead cross-functional working groups, task forces, and executive committees to address critical operational challenges and advance departmental priorities.
• Lead special operational assessments and organizational improvement initiatives, identifying opportunities to streamline processes, strengthen management systems, improve efficiency, and enhance service delivery.
• Monitor the progress of strategic initiatives, identify implementation challenges, and collaborate with agency leadership and stakeholders to develop solutions and maintain progress toward established objectives.
• Prepare executive briefings, progress reports, presentations, and recommendations for the executive leadership team to support informed decision-making and communicate progress on departmental priorities.
• Coordinate work across the Remediation Management and Nunez Monitoring teams.
• Lead special projects, assignments, and other related duties as directed by the SDC.

ASSOCIATE COMMISSIONER (DOC) - 95042

Qualifications

1. A Master’s Degree from an accredited college in Public Administration, Personnel Administration, Business Administration, Human Services, Criminal Justice, Political Science, Psychology or a related field, plus three years of satisfactory experience of a nature to qualify for the duties and responsibilities of the position, at least 18 months of which must have been in an administrative, managerial, or executive capacity or supervising personnel performing activities related to the duties of the position; or

2. A bachelor’s degree from an accredited college and five years of satisfactory experience of a nature to qualify for the duties and responsibilities of the position, at least 18 months of which must have been in an administrative, managerial, or executive capacity or supervising personnel performing activities related to the duties of the position; or

3. A four-year high school diploma or its educational equivalent and nine years of satisfactory, full-time progressively responsible experience as described in "1" above, 18 months of which must have been in an administrative, managerial, executive or supervisory capacity.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.