Associate Commissioner of Operations

Cityofnewyork; New York (NY); On-site; USD 120,000 - 150,000; Full time

Job summary

The City of New York's Department of Correction seeks an Associate Commissioner to lead a new Remediation Action Plan unit and oversee major cross‑agency projects. You will serve as a senior advisor on strategic initiatives and represent the department in executive engagements to advance safety, efficiency, and reform goals.

Qualified candidates bring a Master’s or Bachelor’s degree with substantial managerial experience, and a track record of improving operations and compliance with court

Qualifications

• Master's degree required in a related field with 3 years administrative/executive experience; at least 18 months in a managerial capacity.
• Bachelor's degree with 5 years relevant experience, 18 months in admin/exec supervision.
• High school diploma with 9 years progressively responsible experience including admin/managerial/supervisory duties.

Responsibilities

• Serve as a senior advisor to the Senior Deputy Commissioner on strategic, operational, administrative, and policy initiatives.
• Represent the SDC at executive meetings, interagency discussions, and other official engagements.
• Oversee creation and management of a new RAP unit, directing major strategic initiatives from planning through implementation.
• Lead planning, coordination, implementation, and monitoring of RAP activities with milestones and timelines.
• Develop project management frameworks and executive reporting systems to track progress and risks.
• Establish cross-functional groups to address operational challenges and advance department priorities.
• Lead special operational assessments and organizational improvements to streamline processes.
• Prepare executive briefings, progress reports, and recommendations for leadership.
• Coordinate work across Remediation Management and Nunez Monitoring teams.

Education

Master's Degree in Public Administration, Personnel Administration, Business Administration, Human Services, Criminal Justice, Political Science, Psychology or related field

Bachelor's degree in related field

High school diploma or educational equivalent with 9 years relevant experience

Job description

The New York City Department of Correction (DOC) is an integral part of the City's evolving criminal justice system, participating in reform initiatives and strategies aimed to move the City towards a smaller jail system without compromising public safety. The DOC is responsible for maintaining a safe and secure environment for our employees, visitors, volunteers, and people in our custody. Importantly, safe jails enable DOC to provide people in custody with the tools and opportunities they need to successfully re-enter their communities. The DOC operates facilities and court commands across the five boroughs with more than 7,500 diverse professionals and knowledgeable experts.

The NYC Department of Correction (DOC) seeks a qualified candidate to serve as Associate Commissioner of Operations, that will create and oversee a new project management unit focused on the planning and implementation of the Remediation Action Plan (RAP). The Associate Commissioner will work on the implementation of Nunez Court Orders in partnership with the Nunez Manager and Nunez Compliance Unit:

• Serve as a senior advisor to the Senior Deputy Commissioner (SDC) on strategic, operational, administrative, and policy initiatives, providing recommendations to support executive decision-making.
• Represent the SDC at executive meetings, interagency discussions, working groups, and other official engagements, as designated.
• Oversee the creation and management of a new RAP management unit, directing major strategic initiatives and complex intra-agency projects from planning through implementation.
• Lead the planning, coordination, implementation, and monitoring of activities associated with the agency's RAP, ensuring accountability for milestones, deliverables, and timelines.
• Develop and maintain project management frameworks, performance monitoring tools, and executive reporting systems to track progress, identify risks, and ensure accountability for results.
• Establish and lead cross-functional working groups, task forces, and executive committees to address critical operational challenges and advance departmental priorities.
• Lead special operational assessments and organizational improvement initiatives, identifying opportunities to streamline processes, strengthen management systems, improve efficiency, and enhance service delivery.
• Monitor the progress of strategic initiatives, identify implementation challenges, and collaborate with agency leadership and stakeholders to develop solutions and maintain progress toward established objectives.
• Prepare executive briefings, progress reports, presentations, and recommendations for the executive leadership team to support informed decision-making and communicate progress on departmental priorities.
• Coordinate work across the Remediation Management and Nunez Monitoring teams.
• Lead special projects, assignments, and other related duties as directed by the SDC.

ASSOCIATE COMMISSIONER (DOC) - 95042

1. A Master's Degree from an accredited college in Public Administration, Personnel Administration, Business Administration, Human Services, Criminal Justice, Political Science, Psychology or a related field, plus three years of satisfactory experience of a nature to qualify for the duties and responsibilities of the position, at least 18 months of which must have been in an administrative, managerial, or executive capacity or supervising personnel performing activities related to the duties of the position; or
2. A bachelor's degree from an accredited college and five years of satisfactory experience of a nature to qualify for the duties and responsibilities of the position, at least 18 months of which must have been in an administrative, managerial, or executive capacity or supervising personnel performing activities related to the duties of the position; or
3. A four-year high school diploma or its educational equivalent and nine years of satisfactory, full-time progressively responsible experience as described in "1" above, 18 months of which must have been in an administrative, managerial, executive or supervisory capacity.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.