Associate Collector

Byram Healthcare Centers Inc; Anaheim (CA); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, and vision care

Paid time off

401(k) Plan

Flexible Spending Accounts

Life insurance

Disability coverage

Assistance Program

Paid parental leave

Domestic partner benefits

Well-being programs

Job summary

Accendra Health in Anaheim, CA is seeking a Billing Representative to service customer accounts, ensure timely remittance, and maintain account integrity. You will work with payers to facilitate cash flow and resolve discrepancies.

The role requires excellent communication, familiarity with medical terminology and payer portals, and proficiency in Microsoft Office to process claims, read EOBs, and submit clean bills.

Qualifications

• Must possess excellent communication skills via phone and email.
• Familiar with medical terminology and insurance codes.
• Ability to read and interpret EOB/EOP and navigate payer portals.
• Strong multitasking skills and attention to detail.
• Proficient with Microsoft Office (Word, Excel, Outlook).

Responsibilities

• Service customer billing needs and assure timely remittance.
• Follow up with payers to facilitate uninterrupted cash flow.
• Edit and resubmit claims for payment when needed.
• Prepare and review clean claims for submission to insurers.
• Document activities accurately in systems and use multiple portals.

Job description

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Company Overview

At Accendra Health, we understand that healthcare is complex, and we’re here to make it easier. We help deliver care beyond traditional settings, making essential products and services more accessible through every stage of life. As part of the care team, our teammates play a critical role in delivering personalized, long-term care for the patients we serve. With deep expertise promoting health outside the hospital and a presence in communities nationwide through our Apria and Byram Healthcare brands, Accendra Health does more than just deliver the essentials. If you’re interested in meaningful work with impact, explore our career opportunities and join us in our purpose of Bringing Care To Life™.

The anticipated salary range for this position is $24-26

Job Summary

The representative is to service the needs of our customers by accurately billing customer accounts, assuring timely remittance, and taking immediate action on issues that involve account integrity. The representative will also follow-up with payers to facilitate uninterrupted cash flow.

ESSENTIAL TASKS

• Must possess excellent communication skills and the ability to practice proper phone and email etiquette, Ability to read, understand and follow oral and written instructions.
• Familiar with medical terminology and insurances HCPC/ICD-9 codes, Documents activities in the systems in an efficient accurate and timely manner.
• Ensures the billing activity is handled correctly.
• Ability to evaluate and secure the needed Rx’s, PA’s and medical justification to facilitate payment of claims for initial and review/appeals payments.
• Ability to edit and resubmit claims for payment.
• Prepares and reviews clean claims for submission to various insurances either electronically or y paper.
• Working knowledge of Microsoft Office, particularly Word, Excel and Outlook.
• Provide feedback to Group Team Lead regarding issues regarding accounts.
• Conducts routine tasks as directed; works under clearly defined guidelines.
• Contributes to specific objectives and outcomes as directed.
• Ability to multitask, working multiple claims, calling insurance companies, and using multiple systems to resolve claims.
• Ability to read and understand Explanation of benefits (EOB/EOP) from payers.
• Ability to maneuver through online payer portals for patients and claims information.

Benefits

• Medical, dental, and vision care coverage
• Paid time off plan
• 401(k) Plan
• Flexible Spending Accounts
• Basic life insurance
• Short-and long-term disability coverage
• Accident insurance
• Teammate Assistance Program
• Paid parental leave
• Domestic partner benefits
• Mental, physical, and financial well-being programs

Equal Opportunity Employer Statement

Accendra is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.

Company Overview (continued)

At Accendra Health, we understand that healthcare is complex, and we’re here to make it easier. We help deliver care beyond traditional settings, making essential products and services more accessible through every stage of life. As part of the care team, our teammates play a critical role in delivering personalized, long-term care for the patients we serve. With more than 6,000 teammates across a nationwide network of over 250 service locations across our Apria and Byram Healthcare brands, we have the reach and expertise to make home-based care work better for everyone. If you’re interested in meaningful work with impact, explore our career opportunities ─ from remote-friendly to hybrid and in-person roles ─ and join us in our purpose of Bringing Care To Life™.