Associate Cloud Operations Engineer

Applied Systems Canada; United States; Hybrid; USD 100,000 - 136,000; Full time

Job summary

Join Applied Systems Canada as an Associate Cloud Operations Engineer, where you will be part of a dynamic team working in a hybrid/remote environment. Your role will involve liaising with various teams to enhance client experiences, resolving technical issues, and managing cloud operations effectively. We offer competitive compensation and a culture that values teamwork and diversity.

Benefits

Medical, Dental, and Vision Coverage

Holiday and Vacation Time

Health & Wellness Days

Bonus Day for Your Birthday

Qualifications

• 3+ years technical support in a Windows environment.
• Experience with Microsoft Windows Server and desktop operating systems.
• Working knowledge of TCP/IP and network troubleshooting.

Responsibilities

• Liaise with Development, Support, and Implementation for client interactions.
• Create documentation for software installations and troubleshooting.
• Perform database backups and running scripts in SQL.

Skills

Technical Support

Troubleshooting

Scripting

Communication

Time Management

Education

Associate degree in Information Technology

Tools

SQL Server Management Studio

Microsoft Windows Server

VB Script

PowerShell

Job description

3 days ago Be among the first 25 applicants

Amazing Career Moments Happen Here

Transforming the insurance industry is ambitious, we know. That’s why at Applied, we’re building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers - all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech game, we’re not just redefining what’s achievable, we’re creating a place where amazing career moments are made possible.

Position Overview

We’re searching for an Associate Cloud Operations Engineer to join our Cloud Services team in a remote work setting. To keep us headed in the right direction, we’re looking for people who understand winning is a team sport, who value and seek to learn from our team’s diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any given time, step back to laugh and have some fun.



What You’ll Do

• Liaise with Development, Support, and Implementation to provide the best possible experience to our clients.
• Create documentation for policies and procedures used in the department for software installations, server configurations, or troubleshooting.
• Work closely with other Cloud Services groups to resolve issues or help with configuration changes/testing.
• Work in SQL, performing activities like database backups, restores, and running scripts.
• Performs other duties as assigned by the immediate manager or the management team
  
  
  

We’re Excited to Learn More About You

• 3+ years of technical support experience in a Windows domain environment, including troubleshooting simple to complex software/hardware issues.
• This role operates across M-F, 8 am - 430 pm CST
• Experience with Microsoft Windows Server and desktop operating systems.
• Working knowledge of scripting for administrative tasks (VB Script, PowerShell, or Command Line batch files), additional Microsoft products, including SQL Server Management Studio
• Working knowledge of TCP/IP and network troubleshooting
• Highly organized with excellent time management skills
• Excellent written communication skills
• Associate degree in Information Technology, Information Systems, or related field; or equivalent
  
  
  

Location

• Candidate will need to reside in North America, working arrangement will be hybrid/remote
  

We know that talent comes from all backgrounds and experience levels. We encourage military members and their spouses, as well as candidates without a degree or a background in tech, to apply!



When You Join Team Applied, You Can Expect

A culture that values who you are and recognizes that you aren’t just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day.

We flex our time together, collaborating remotely and in-person to empower our teams to work in the ways that work best for them.

A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day

• Medical, Dental, and Vision Coverage
• Holiday and Vacation Time
• Health & Wellness Days
• A Bonus Day for Your Birthday
  
  
  

Learn more about the people behind our products at https//www1.appliedsystems.com/en-us/about-us/jobs/



Your Security Matters

Our candidates’ personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a secure @appliedsystems.com email or through our official careers portal. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers.

EEO Statement

Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don’t discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Software Development

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