Associate Cloud Engineer

Aras Corporation; Andover (MA); Hybrid; USD 90,000 - 110,000; Full time

Benefits offered by this job

Flexible PTO

Company holidays

Global Wellness Day

401(k) match

Health insurance

Life insurance

Disability coverage

Job summary

Aras Corporation is seeking an Associate Cloud Engineer in Andover, MA. This role focuses on managing cloud environments, ensuring security, and providing excellent technical support to internal teams and customers.

The position is hybrid, with in-office days on Wednesday and Thursday. A Bachelor's degree in a related field and at least 3 years of cloud support experience, especially with Microsoft Azure, are required. Compensation ranges from $90,000 to $110,000 with bonus eligibility.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology or a related field.
• Minimum of 3 years in cloud support or related field.
• Proficiency in cloud platforms primarily Microsoft Azure; strong understanding of network protocols and security measures.
• Excellent problem-solving abilities, strong communication and interpersonal skills, and the ability to work independently and as part of a team.
• Relevant certifications such as Azure Administrator Associate preferred.

Responsibilities

• Manage and monitor cloud environments in accordance with company security guidelines.
• Provide customer support for cloud systems and applications, resolving technical issues promptly.
• Work closely with IT teams, developers, and system administrators to troubleshoot and implement solutions.
• Deploy, manage, and operate scalable, highly available, and fault-tolerant systems in the cloud.
• Maintain detailed records of technical issues, resolutions, and support procedures.
• Ensure optimal performance and reliability of cloud systems and services.
• Implement and maintain security measures to protect cloud infrastructure.

Skills

Azure administration

Cloud support

Networking basics

Security best practices

Customer service

Communication skills

Team collaboration

Problem solving

Education

Bachelor’s degree in Computer Science / IT or related field

Job description

Aras is a leading provider of digital thread solutions for product lifecycle management (PLM) and engineering AI. As one of the fastest growing PLM companies, our AI-native, low-code platform enables the rapid delivery of flexible solutions that connect teams across disciplines and functions to critical product data and agentic AI throughout the product lifecycle and extended value chain.

The world's largest manufacturers leverage Aras Innovator to manage complex product lifecycles, accelerate innovation, improve operational efficiency, and bring products to market faster. We collaborate with companies in some of the world's most innovative industries, including automotive, industrial equipment, aerospace and defense, high tech, and life sciences.

The Associate Cloud Engineer is responsible for managing and maintaining cloud computing systems, ensuring their efficiency, security, and reliability. This role involves providing technical support, troubleshooting issues, and collaborating with various teams to optimize cloud-based applications and services.

Key Responsibilities

• Manage and monitor cloud environments in accordance with company security guidelines.
• Provide customer support for cloud systems and applications, resolving technical issues promptly.
• Work closely with IT teams, developers, and system administrators to troubleshoot and implement solutions.
• Deploy, manage, and operate scalable, highly available, and fault-tolerant systems in the cloud.
• Maintain detailed records of technical issues, resolutions, and support procedures.
• Ensure optimal performance and reliability of cloud systems and services.
• Implement and maintain security measures to protect cloud infrastructure.

Required Qualifications

• Bachelor’s degree in Computer Science, Information Technology or a related field.
• Minimum of 3 years in cloud support or related field.
• Proficiency in cloud platforms primarily Microsoft Azure; strong understanding of network protocols and security measures.
• Excellent problem-solving abilities, strong communication and interpersonal skills, and the ability to work independently and as part of a team.
• Relevant certifications such as Azure Administrator Associate preferred.
• Ability to adapt to changing technologies and work environments.
• Strong commitment to providing exceptional customer service.
• Excellent communication (oral and written), interpersonal, organizational, and presentation skills.

*This role is designated as hybrid with in-office days are Wednesday and Thursday

Aras was recognized as a Leader in the 2026 Gartner Magic Quadrant for PLM Software in Discrete Manufacturing Industries. Feedback from our community has also established Aras as a top-ranked PLM vendor in online review services like G2 and Gartner Peer Insights.

With over 700 employees in 11 countries, we’re looking to add to our incredible team.

Compensation for the role will be commensurate with experience. The total expected base salary range will be between $90,000 - $110,000. This position is also bonus eligible. The posted salary range applies to the listed location only. Pay for other locations is based on local market rates and may differ. A direct currency conversion doesn't apply.

• Flexible paid time offto recharge when you need it, plus company-paid holidays and a dedicatedGlobal Wellness Day.

• A401(k) plan with company matchto help you invest in your future.

• Robust health coverage, including generous medical, dental, and vision insurance with high premium contributions and deductible reimbursement.

• Company-paid life insurance, as well asshort- and long-term disability coveragefor added peace of mind.

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Aras is an Equal Opportunity Employer.