Associate Clinical Specialist, Pain Interventions - Charleston, WV

Medtronic; Charleston (WV); Presencial; USD 75.000 - 110.000; Jornada completa

Descripción de la vacante

Medtronic Neuroscience seeks a field-based Associate Clinical Specialist to support Neuromodulation Pain and Target Drug Delivery therapies within the Charleston, WV market. You will travel to multiple accounts, provide surgical and clinical support, and educate clinicians on device features and therapy options.

The role requires a valid driver’s license and willingness to cover a district, with occasional after-hours work and travel to other districts as needed.

Formación

• Experience supporting neuromodulation or related therapies.
• Ability to travel to multiple accounts and cover district as needed.
• Valid driver’s license and clean driving record.

Responsabilidades

• Represents Medtronic during surgical procedures by ensuring equipment and products are available, providing technical support and performing testing of device systems.
• Manages patients through the clinical process and educates them on Medtronic products and therapies.
• Provides clinical support in surgeries, re-programmings, troubleshooting and follow-ups in hospitals and clinics.
• Responds promptly to technical inquiries from customers, patients, and colleagues.
• Educates and trains physicians and staff on products and therapies, coordinating teaching sessions and in-services.
• Assists in educating new employees in the district and participates in required event reporting.
• Maintains inventory and ensures proper budgeting and expense documentation.

Conocimientos

Field-based operations

Travel readiness

Clinical education

Customer service

Technical support

Herramientas

Excel

iPad

Laptop

Tablet

Descripción del empleo

We anticipate the application window for this opening will close on - 19 Oct 2026

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first - developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life

We are seeking a committed professional to join our team, required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role, which also includes travel outside the territory, presenting opportunities for broader engagement.

Medtronic Neuroscience is focused on transforming care for patients with neurological, spinal, and chronic pain conditions. Through meaningful innovation and strong clinical partnerships, we help clinicians deliver therapies that improve lives and expand what is possible in-patient care.

Neuromodulation is focused on helping patients find relief and regain control through innovative therapies for chronic pain and neurological conditions. Our technologies support clinicians in delivering personalized care that can improve daily life for patients.

Check us out on LinkedIn: Medtronic Brain Modulation and Pain Interventions

At Medtronic, the Associate Clinical Specialist, supports the Neuromodulation Pain and Target Drug Delivery Therapies in the areas of surgical coverage, follow-up support, troubleshooting, customer service and education. This person will be engaged in basic market development activities depending upon the needs of the assigned territory and district.

This is a field based position. We are open to candidates in the Charleston, West Virginia market

Responsibilities

Responsibilities may include the following and other duties may be assigned:

• Represents Medtronic during surgical procedures by ensuring all necessary equipment and products required are available, providing technical support and device selection, and performing programming and testing of all device systems
• Manages patients through all phases of the clinical process as well as educate them on the features and benefits of Medtronic products
• Provides clinical support in surgeries, re-programmings, troubleshooting and follow ups in hospitals and clinics
• Responds promptly and appropriately to technical inquiries by customers, patients, and colleagues
• Maintains a working knowledge of competitive products
• Educates and trains physicians, hospital personnel and office staff on products and therapies. This is expected by, but not limited to, coordinating one on one teaching sessions, formal in-services, education programs, seminars and/or outside symposia (based off quarterly Plan of Action as directed by Leadership)
• Assists Management and Sales Training department in education/training of new employees in the district
• Complies with required event reporting and documentation utilizing Medtronic technology tools
• Accountable for placing orders with customer service for pending purchase orders and product replacement
• Expected to work with materials management to collect POs for cases covered within the territory/district
• Responsible for managing inventory provided for case coverage, including: timely transactions when product is used, sold or transferred, maintaining a required level of cycle count accuracy, executing product retrievals as instructed, turning over inventory in a reasonable time frame, not implanting expired product or product that is on hold
• Contributes to the achievement of quarterly goals associated with specific initiatives at the district, regional and/or national level
• Partners with sales representatives to achieve business goals set forth within the territory/district and documents quarterly activities utilizing provided business tool(s)
• Visits accounts to replenish literature and establishes/maintains relationships with office staff
• Effectively utilizes Excel, a mobile phone, an IPAD, a laptop, and/or a Samsung tablet regularly
• Manages business expenses and budget effectively and in given timeframe
• Ensures personal understanding of all quality policy/system items that are personally applicable
• Completes all new hire therapy trainings as directed by medical education
• Completes all corporate compliance training prior to date due
• Ability to be flexible with schedule while working and/or attending clinical events, possibly outside of normal business hours to include weekends and after hours and at the discretion of Clinical Specialist Manager
• Travels to cover district cases as needed in the district, and occasionally to other districts at the discretion of Clinical Manager

We are committed to building a workforce that brings together a broad range of perspectives and experiences