Associate - Client Onboarding and Regulatory Data Services Operations

Morgan Stanley; Baltimore (MD); On-site; USD 51,000 - 83,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

401(k)

Job summary

Morgan Stanley is seeking an Associate in the Client Onboarding and Regulatory Data Services (CORDS) team to support client data across the lifecycle, oversee vendor activities, and coordinate post-account opening setups.

In Operations, the role collaborates with business units to uphold controls, manage client information, and maintain risk standards. A minimum of 2 years’ experience is expected.

Qualifications

• 2+ years of relevant experience in client onboarding, operations, or regulatory data services.
• Ability to identify risks and drive process improvements.
• Strong relationship-building with internal stakeholders and teams.
• Capacity to manage multiple priorities and adapt to urgent requests.
• Familiarity with AI tools to improve efficiency and reduce redundancies.

Responsibilities

• Execute processes and support process management and projects across systems and markets.
• Identify risks in day-to-day operations and contribute to improvements.
• Build relationships with team members and internal stakeholders.
• Participate in projects and drive timely execution of solutions.
• Review vendor activities and ensure KRI/KPI targets are met.
• Handle ad hoc requests and reprioritize work to meet business needs.

Skills

Risk awareness

Project management

Stakeholder collaboration

Independent work

AI tools

Experience 2+ years

Job description

We're seeking someone to join our team as an Associate in the Client Onboarding and Regulatory Data Services (CORDS) team to to support control functions, oversee vendor activities, coordinate post-account opening setups, and manage client information throughout the client's lifecycle with Morgan Stanley.

In the Operations division, we partner with business units across the Firm to support financial transactions, devise and implement effective controls and develop client relationships. This is an Associate level position level position within Core Services, which is responsible for performing and managing product-agnostic and centralized operational services across several businesses and products.

Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world.

Interested in joining a team that’s eager to create, innovate and make an impact on the world? Read on…

What you'll do in the role:

• Execute processes/functions and/or support process management and project efforts, leveraging knowledge of the systems, markets and instruments that influence the team
• Recognize risk in day-to-day processes to draw out the key issues and contribute to process improvements
• Build relationships within team and internal stakeholders, sharing knowledge to contribute to team output
• Participate in projects and initiatives, aiding in solution formulation with a focus on timely execution
• Review and ensure accuracy of vendor activities and ensuring KRI/KPI metrics are met
• Manage ad hoc requests and reprioritize work effectively to meet urgent business needs

What you'll bring to the role:

• Ability to establish clear goals and priorities, and address non-standard issues within area of expertise with minimal guidance and supervision
• Subject matter expertise in business area supported, client requirements, and ability to ensure control is not compromised to comply with client requests
• Culture carrier across Operations, embracing the Firm's core values
• Ability to manage high volumes of work, competing priorities, ad hoc requests, and project deliverables, while being self-motivated and working independently with limited guidance
• Ability to leverage AI tools to improve efficiency and reduce process redundancies
• Strong risk awareness and the ability to identify, escalation, and report issues in a timely manner.
• At least 2 years' relevant experience would generally be expected to find the skills required for this role

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years. Our values – putting clients first, doing the right … and we’re proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.

Salary range for the position: $51,000 - $82,500 Yr. The successful candidate may be eligible for an annual discretionary incentive compensation award. The successful candidate may be eligible to participate in the relevant business unit’s incentive compensation plan, which also may include a discretionary bonus component. Morgan Stanley offers a full spectrum of benefits, including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Sick Leave consistent with state and local law, Parental Leave and 20 Vacation Days annually), 10 Paid Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our employees. Please visit mybenefits.morganstanley.com to learn more about our benefit offerings.

Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents.

Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences.

For more information, please visit: https://www.morganstanley.com/people-opportunities/eeo.