Associate - Client Onboarding

Clear Street; New York (NY); On-site; USD 95,000 - 110,000; Full time

Benefits offered by this job

Equity

401k matching

Medical, dental & vision insurance

Lunch stipends

Job summary

Clear Street is seeking a client onboarding associate in New York to partner with Sales and Trading, futures clearing, investment banking, and legal/compliance on all facets of the client lifecycle—from onboarding to offboarding. You will join a fast-paced, collaborative team focused on delivering best-in-class onboarding experiences for institutional clients.

The role emphasizes regulatory knowledge and strong relationship management, with opportunities to influence how onboarding, maintenance,

Qualifications

• 2–3 years of experience in Client Onboarding (Equities Prime Brokerage, Futures Clearing, or Security-Based Swaps).
• Client-focused with ability to maintain relationships through market cycles and product innovations.
• Strong team player, open to feedback, and capable of working cross-functionally.
• Basic understanding of FINRA and SEC regulatory requirements in Prime Brokerage and SBSD environments.
• Familiar with core AML and KYC requirements for institutional clients such as hedge funds and asset managers.
• Willing to learn screening tools like WorldCheck and CLEAR and perform basic research for KYC reports.

Responsibilities

• Lead client onboarding, new account openings, periodic refreshes and offboarding across teams.
• Collaborate with Sales, Trading, and Compliance on the client lifecycle.
• Assist with KYC due diligence and escalate issues under senior guidance.
• Help shape onboarding processes in a fast-growing, innovative environment.

Skills

Client Onboarding

Team player

Regulatory awareness

KYC/AML knowledge

Relationship management

Job description

Clear Street is modernizing the brokerage ecosystem. Founded in 2018, Clear Street is a diversified financial services firm replacing the legacy infrastructure used across capital markets.

We started from scratch by building a completely cloud-native clearing and custody system designed for today’s complex, global market. Clear Street’s proprietary prime brokerage platform adds significant efficiency to the market, while focusing on minimizing risk, redundancy, and cost for clients. Our goal is to create a single source-of-truth platform for every asset class, in every country, and in any currency.

By combining highly-skilled product and engineering talent with seasoned finance professionals, we’re building the essentials to compete in today’s fast-paced markets.

The Role

As a client onboarding associate you will be partnering with sales and trading, futures clearing, investment banking, securities finance, trade support, client service, legal and compliance on all facets of the client life cycle including client onboarding, new account openings, periodic refresh and client offboarding.

The Team

You will work in a fast-paced environment with a collaborative team of highly accomplished industry veterans. The client onboarding team was established in late 2021 and sits on the frontlines of Clear Street--building relationships with clients and providing a best in class onboarding experience for institutional clients including hedge funds, asset managers, market makers and family offices. Given that this team is relatively new, you’ll have the opportunity to shape how the onboarding, maintenance, and offboarding process works at Clear Street.

Requirements

• You have 2-3 years of experience in Client Onboarding, ideally within Equities Prime Brokerage, Futures Clearing, or Security-Based Swaps.


• You are client focused and understand how to maintain relationships through various market cycles and product innovations.


• You are a strong team player, open to feedback, and comfortable working in a collaborative environment across different teams and levels,operating autonomously when required and as a team player when working on strategic initiatives, project demands occur or workload increases.


• You have a basic understanding of FINRA and SEC regulatory requirements related to customer onboarding in Prime Brokerage and Security-Based Swap Dealer environments.


• You are familiar with the core Anti-Money Laundering (AML) and Know Your Customer (KYC) requirements applicable to institutional clients such as hedge funds, asset managers, proprietary trading firms, and family offices. This includes exposure to BSA, USA PATRIOT Act, and FinCEN regulations.


• You have some experience assisting with KYC due diligence processes, including information gathering, initial risk assessments, and identifying issues for escalation under the guidance of senior team members.


• You have been exposed to, or are willing to learn, how to use screening tools such as WorldCheck and CLEAR, and perform basic manual research tasks in order to perform full end to end KYC reports.


• You are familiar with or open to learning how to conduct periodic KYC refreshes for existing clients, ensuring timely updates and continued compliance with regulatory standards.


• You are motivated by the opportunity to work in a fast-growing, innovative environment, and are excited to support a modern prime broker focused on improving the client onboarding experience.

We Offer

The Base Salary Range for this role is $95,000-$110,000. This range is representative of the starting base salaries for this role at Clear Street. Where a candidate falls in this range will be based on job related factors such as relevant experience, skills, and location. This range represents Base Salary only, which is just one element of Clear Street's total compensation. The range stated does not include other factors of total compensation such as bonuses or equity.

At Clear Street, we offer competitive compensation packages, company equity, 401k matching, gender neutral parental leave, and full medical, dental and vision insurance. Our belief has always been that we are better as a business when we are all together in person. As such, we are requiring employees to be in the office 4 days per week. In-office benefits include lunch stipends, fully stocked kitchens, happy hours, a great location, and amazing views.

Our top priority is our people. We’re continuously investing in a culture that promotes collaboration. We help each other through challenges and celebrate each other's successes. We believe that modern workplaces succeed by virtue of having high-performance workforces that are diverse — in ideas, in cultures, and in experiences. We put in the effort to make such a workplace a daily reality and are proud to be an equal opportunity employer.

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