Associate Client Manager - Insights
NielsenIQ
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Benefits offered by this job
Job summary
NielsenIQ in White Plains, NY is seeking an Associate Client Manager to support Industry Insights, delivering analysis and insights on industries, markets and consumers using NIQ data.
This hybrid role requires 2-3 onsite days weekly; you will guide junior teammates, respond to client questions, and help convert insights into actionable recommendations.
The ideal candidate has 3+ years in CPG analytics, strong storytelling with data, and proficiency with Excel, PowerPoint and NIQ tools.
Qualifications
- 3+ years industry experience in the CPG industry and/or related sales, category management, market research.
- Prior experience with NIQ (or similar) solutions preferred in the analytics space, including POS/Panel Data.
- Proficiency in pulling, analyzing, and incorporating all NIQ data sources that are relevant to the client – i.e. RMS, Homescan, Omni, Spectra, etc.
- Proficiency in utilizing Discover and helping diminish/eliminate client concerns and roadblocks in order to drive usage.
- Ability to coach others in data analyses and working with NIQ tools.
- Masters’s degree a plus.
Responsibilities
- Work as a master of NIQtools and metrics to help solve clients' business questions.
- Collaborate with CS Consultants to transform customer experience.
- Respond to field questions and develop analytical outlines using NIQ solutions.
- Simplify data and translate numbers into a compelling client story.
- Prepare and present insights using SCQA and AP.
- Drive customer satisfaction through analyses and insights.
- Lead generation: identify revenue leads independently and convert with AD.
- Execute strongly based on the service model.
- Take initiative to remove roadblocks.
- Lead and coach junior members.
- Lead initiatives within the business unit and deliver per KPI.
- Lead Thought Leadership Projects.
- Client briefing in-market and hub processes.
Skills
Education
Tools
Job description
At NIQ, we deliver the most complete and clear understanding of consumer buying behavior that reveals new pathways to growth. We are looking for an Associate Client Manager to add to our Industry Insights team
This is a hybrid role and requires being onsite 2-3 days a week in White Plains, NY
R26_0005211
As an Associate Client Manager, you'll be part of a team of experienced industry insights experts with the main goal to delight clients; supporting them for informed business decisions through delivery of analysis and insights on industries, markets and consumers using NIQ data with NIQ tools, following NIQ standards. You'll also be responsible for strong execution of the Service Model as well as guiding and coaching more junior members.
- Work as a master of propriety NIQtools and metrics and use these to help solve clients' business questions.
- Work closely with the CS Consultants to transform customer experience.
- During briefing sessions, independently respond to field business questions and develop analytical outlinesthat leverage multiple NIQ solutions into a cohesivestory.
- Simplify/visualize data and translate numbers into a compelling story for clientswith insightful callouts and actionablerecommendations.
- Prepare and present insights/recommendations as per Academy Silver graduate level; i.e. always using SCQA and AP efficiently.
- Drive customer satisfaction through analyses and delivery of relevant and impactful insights.
- Lead generation:Identifyrevenue leads in an independent way and takeownershipin partnering with AD to convert these intorevenue opportunities.
- Execute strongly based on the service model.
- Take initiative to remove roadblocks when theyarise.
- Lead by example, guide and coach juniormembers.
- Champion an initiative within business unit and provide guidanceto peers in that specific area, also accountable for delivering as per the KPI on this area.
- Lead Thought Leadership Projects.
- Client briefing: In-market: Ensure client briefing is received as per the briefing form with all areas filled. Ask questions to client to probe and understand the real issue. Guides and supports junior on the same. Hub: Ensure briefing document is received from the in-market with all areas complete. Ask in-market teams for clarity. Guides and supports juniors to do the same.
- 3+ years industry experience in the CPG industry and/or related sales, category management, market research.
- Prior experience with NIQ (or similar) solutions preferred in the analytics space, including POS/Panel Data.
- Proficiency in pulling, analyzing, and incorporating all NIQ data sources that are relevant to the client – i.e. RMS, Homescan, Omni, Spectra, etc.
- Proficiency in utilizing Discover and helping diminish/eliminate client concerns and roadblocks in order to drive usage.
- Ability to coach others in data analyses and working with NIQ tools.
- Curious person who likes building stories based on data to answer questions.
- Strong analytical mind and excellent numerical skills.
- Knowledge of Microsoft Excel, PowerPoint, and Google Sheets/Slides.
- Excellent command of both written and spoken English.
- Digital savvy and fast learner of concepts/tools/analyses.
- Masters’s degree a plus.
This role has a market-competitive salary with an anticipated base compensation of the following range: $80,300- $84,000. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a sales-based incentive or performance-based bonus. Other benefits include a flexible working environment, comprehensive health insurance, industry-leading parental leave, life insurance, education support and more.
- Comprehensive healthcare plan (medical, Rx, dental and vision).
- Flexible spending accounts and Health Savings Account (including company contributions).
- Life and AD&D insurance.
- 401(k) retirement plan including company matching contributions.
- Disability insurance.
- Tuition Reimbursement.
- Discretionary paid time off program and 11 paid holidays.
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ's principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ's AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/
NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms-delivered—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.
For more information, visit NIQ.com
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At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion
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