Associate Client Manager

NielsenIQ; Northern (KY); Hybrid; USD 70,000 - 84,000; Full time

Benefits offered by this job

Flexible working environment

Volunteer time off

Job summary

NielsenIQ in the United States (Kentucky region) is seeking an Associate Client Manager to join the Customer Success team. You will partner with customers to set objectives, build relationships, and deliver value using NielsenIQ solutions.

The role emphasizes data storytelling, advanced analytics, managing complex client relationships, and driving on-time delivery to forecasted revenue. A 3+ year background in CPG/retail analytics and a degree is required.

Qualifications

• 3+ years in CPG/ Retail analytics or consulting.
• Advanced data analysis and synthesis using large datasets.
• Experience managing complex client relationships.
• Strong organizational and time management skills in fast-paced environments.
• Bachelor’s or Master’s degree.
• Familiarity with NielsenIQ platforms desirable.
• Category Management experience preferred.

Responsibilities

• Partner with customers to set objectives and build strong relationships.
• Develop consultative approaches to client business issues.
• Leverage NielsenIQ solutions for analyses and insights.
• Lead client presentations with proactive recommendations.
• Drive thought leadership with customers using NielsenIQ assets.
• Identify opportunities for increased partnership with customers.
• Ensure on-time delivery of solutions to meet forecasted revenue.
• Collaborate with internal partners to align work with client objectives.

Skills

Data analysis

Client relationship management

Storytelling with data

Time management

Communication

Education

Bachelor’s or Master’s degree

Tools

NielsenIQ platforms

Retail measurement tools

Job description

• Compensation: USD 69800 - USD 84000 - yearly

Company Description

R26_0022470

Job Description

At NIQ, we deliver the most complete and clear understanding of consumer buying behavior that reveals new pathways to growth. We are looking to addanAssociate ClientManager to join our Customer Successteam.

Responsibilities

• Partner with customers to set objectives that drive business impact and maximum client value, building and maintaining strong relationships and deep expertise with adaptability, urgency, and positivity
• Develop a consultative approach to client business issues, understanding the industry and what issues a client is facing
• Understand and leverage NielsenIQ solutions and apply industry knowledge to conduct advanced issue-based analyses with clear proactive insights and action-oriented recommendations
• Lead client presentations with proactive insights and action-oriented recommendations
• Drive strategic thought leadership with customers leveraging NielsenIQ tools and assets
• Identify opportunities for increased partnership and elevate those opportunities to organizational partners
• Facilitate clear day-to-day communications with customers, proving the value of NielsenIQ solutions in support of growth, adoption, and value creation
• Ensure client stakeholders buy into outcomes and value NielsenIQ is delivering to them
• Understand client structure and organization
• Ensure on-time delivery of solutions to achieve forecasted revenue on-time
• Work collaboratively with internal partners to ensure work is connected to customer business objectives, delivered on-time, and focused on outcome

Qualifications

You are flexible and easily adapt in a dynamic work environment. You have a can-do attitude and are able to tell a story using data. You are the first to recognize an opportunity, then turn it into a solution. Curiosity, communication, and critical thinking drive your work. You are comfortable working with complex customer relationships and issue resolution. You are creative in leveraging existing data sources to answer tough questions. You have strong time management skills and are comfortable managing multiple priorities.

• 3+ years of industry related experience - CPG, Retail, market research, analytics or consulting
• Advanced capability in data analysis and synthesis, leveraging large datasets to uncover trends, patterns, and business opportunities
• Skilled at managing complex client relationships and solving problems effectively
• Strong organizational and time management skills with the ability to manage multiple priorities in a fast-paced, matrixed environment
• College/University Undergraduate or Master's degree
• Familiarity with NielsenIQ (or similar) platforms, syndicated data, and retail measurement tools is highly desirable
• Category Management experience preferred

Additional Information

This role has a market-competitive salary with an anticipated base compensation of the following range: $69,800.00 - $84,000.00. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a sales-based incentive or performance-based bonus. Other benefits include a flexible working environment, comprehensive health insurance, industry-leading parental leave, life insurance, education support, and more.

• Flexible working environment
• Volunteer time off

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ's principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ's AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/

About NIQ

NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights-delivered with advanced analytics through state-of-the-art platforms-NIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws.We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact.To learn more about our ongoing efforts in diversity and inclusion, please visit thehttps://nielseniq.com/global/en/news-center/diversity-inclusion