Associate Client Advisor, WM

Northern Trust Corp.; Los Angeles (CA); On-site; USD 96,000 - 162,000; Full time

Benefits offered by this job

Health insurance

Retirement benefits (401k and pension)

Paid time off

Parental and caregiver leave

Life & accident insurance

Discretionary bonus program

Equity component (possible)

Job summary

Northern Trust in Los Angeles is seeking a skilled asset servicing professional to manage a base of wealth management clients, coordinate account administration, and partner with advisors to understand goals and fiduciary duties. The role emphasizes timely transaction processing and proactive client communication.

You will develop knowledge of advisory services, estate planning, and banking products while collaborating with internal teams to identify opportunities for relationship growth.

Qualifications

• 3+ years in asset servicing, relationship management or related fields.
• Strong analytical, negotiating, problem solving and sales skills.
• Ability to explain complex information clearly.
• Knowledge of financial products, operations and accounting systems.
• Bachelor's degree or higher preferred.

Responsibilities

• Coordinates account administrative tasks and ensures prompt execution and follow-up.
• Manages client service requests, processes daily client activity and oversees transactions.
• Documents services provided and maintains knowledge of governing documents and account agreements.
• Develops advisory relationships and identifies opportunities for relationship growth.

Skills

Client service

Relationship management

Analytical thinking

Negotiation

Communication

Education

Bachelor's degree or higher

Job description

About Northern TrustAs a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions.Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.The key responsibilities of the role include:• Coordinates account administrative tasks by ensuring prompt execution and follow-up; responds to partner and client service requests by obtaining necessary information and documentation, communicating with client and vendors as required for resolution of issues; executes daily client activity; oversees transaction processing; ensures accurate set up and review of fees; documents services provided and any specialized procedures for client relationships; ongoing written and verbal communication with clients as appropriate in managing daily activity. Develops and maintains working knowledge of governing documents and account agreements• Manages assigned account base of wealth management clients by working with clients and their advisors to develop a thorough understanding of the client’s needs and goals. Exhibits working knowledge of agency account agreements and governing documents. Exhibits working knowledge of Advisory Practice services/offerings (including estate and financial planning), capital markets, banking products/offerings, asset management and prudent investment principles. Exhibits developing knowledge of fiduciary duties and applicable laws, including trust and tax law, asset management and prudent investment principles. Once trained, exhibits knowledge of goals driven wealth management and holistic advice and ability to begin delivering to clients and prospects• Maintains a working knowledge of various NT resources and utilizes knowledge, experience, and NT resources to identify opportunities for relationship enhancement; works collaboratively with internal partners and external advisors in identifying client needs and solutions• Focused client service with responsiveness, diplomacy and tact; proactive client contact through written and verbal communication with suitable frequency.Exhibits excellent time management skills• Assists service team partners with business development, including preparing and making client presentations; cultivates relationships with referral sources and centers of influence to build the business; identifies and develops new business opportunities• Seeks continued development of advisory skills through training and experienceThe successful candidate will benefit from having:• Knowledge of financial products, operations and accounting systems usually acquired through related experience• General business knowledge, including knowledge of accounting usually acquired through coursework, is required to oversee client transactions. Understands key business drivers; uses this understanding to accomplish own work• Developing knowledge of investments, advisory relationships, estate planning, financial planning, capital markets, banking, and operations usually acquired through formal education, or related experience is required to service clients and administer accounts• Emerging knowledge of fiduciary standards and practices• Analytical, negotiating, problem solving and sales skills are necessary to effectively service the client relationship• Ability to explain complex information to others in straightforward manner• College or university degree and/or relevant proven work experience is preferred• 3+ years in asset servicing, relationship management or related fields• Provides informal guidance to new team members#LI-LK2Salary Range:$95,565 - 162,495 USDSalary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.Work AuthorizationApplicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).Working with UsAs a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.Reasonable AccommodationNorthern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [e-mail], or alternatively you can discuss your individual requirements with the recruiter you are working with.