Associate Business Systems Consultant

AbbVie; North Chicago (IL); On-site; USD 80,000 - 100,000; Full time

Job summary

Join a leading company as an Associate Business Systems Consultant, playing a critical role in supporting the global Development Biological Sciences organization. You will bridge business and IT, ensuring effective solutions while fostering collaboration and driving strategic initiatives. This role offers opportunities for professional development and impactful contributions to the organization’s objectives.

Qualifications

• 6 years’ experience for Bachelor's, 5 years for Master's, PhD with no experience.
• Experience in Business System Analyst role and IT implementation.

Responsibilities

• Build and maintain relationships with stakeholders.
• Identify and implement process improvements.
• Lead change management efforts for new systems.

Skills

Analytical Thinking

Problem Solving

Leadership

Collaboration

Education

Bachelor’s Degree

Master’s Degree

PhD

Tools

Project Management

DevOps

Agile

Waterfall

Job description

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Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn, and TikTok.

Job Description

Take the next step in your career with an organization that strategically invests in the long-term health of the company, its technology, and its people. The AbbVie Business Technology Solutions (BTS) team drives the digital transformation necessary for our treatments to positively impact patients' lives.

As an Associate Business Systems Consultant in BTS Information Research (IR), you will play a critical role in supporting the global Development Biological Sciences (DBS) organization, specifically focusing on the Quantitative, Translational and ADME Sciences (QTAS) business area. You will serve as a key liaison within a global team, bridging business stakeholders and IT to ensure accurate capture and translation of business requirements into effective technological solutions. Your key responsibilities will include understanding and documenting business process flows, gathering business requirements, identifying improvement opportunities, and leading system implementation and support efforts. Additionally, you will be the designated IT System Owner for multiple systems used within the DBS Organization, demonstrating leadership in guiding teams and overseeing system management to meet organizational objectives.

Responsibilities

• Build and maintain strong relationships with business leaders and stakeholders to ensure their needs are met and to drive strategic initiatives.
• Take ownership of systems within the DBS organization, ensuring they are well-maintained, optimized, and compliant. Engage with vendors to facilitate system enhancements and troubleshoot issues, ensuring external partnerships align with business needs and objectives.
• Identify and implement process improvements to increase efficiency and reduce redundancies within DBS operations and applications.
• Foster strong collaboration with our global DBS team, other IR teams, and business areas to ensure alignment and support for strategic objectives across the organization.
• Provide support to diverse areas across DBS and BTS IR, ensuring smooth operations and progress. Utilize relevant project management principles to enhance projects and ongoing activities. Complete tasks that drive project success and empower teams.
• Work effectively both independently and as part of a team to accomplish organizational goals. Actively participate in meetings by offering suggestions. Complete regular assignments with minimal supervision.
• Utilize analytical thinking and problem-solving skills to diagnose issues, develop solutions, and make informed recommendations by evaluating business and technology needs. Approach challenges with sound judgment and flexibility.
• Lead and support change management efforts to facilitate the smooth transition and implementation of new systems and processes. Develop strategies to manage resistance, engage stakeholders, and ensure user adoption.
• Inspire team members through guidance and support, encouraging professional development and fostering a collaborative environment to achieve strategic goals.
• Ensure compliance with applicable corporate and divisional policies and procedures.

Qualifications

• Bachelor’s Degree with 6 years’ experience; Master’s Degree with 5 years’ experience; PhD with no minimum experience.
• Experience in a Business System Analyst role, including requirements gathering and drafting URS/FRS documents.
• Systems testing and IT implementation experience.
• Project management experience (DevOps, waterfall, or agile).
• Basic knowledge of the IT System Life Cycle (SLC) and Software Development Life Cycle (SDLC).
• Basic knowledge of regulated systems and GxP.
• Ability to effectively lead and facilitate meetings with vendors, business, and technical teams.
• A science background is preferred.