Associate Business Development Representative

RXO Inc.; Charlotte, Northern (NC, KY); Hybrid; USD 42,000 - 63,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) match

Pre-tax accounts

Disability & life insurance

Employee Assistance Program

Career & Leadership Development

Paid time off & holidays

Job summary

RXO Inc. is seeking an Associate Business Development Representative in Charlotte, NC to identify new SMB opportunities, build customer relationships, and drive revenue and load volume. The role focuses on prospecting, negotiating rates, and maintaining accounts to uphold RXO’s service standards.

The position is on-site Monday–Friday, with the expectation to update systems and collaborate with carriers to ensure smooth shipments and customer satisfaction.

Qualifications

• 1 year of procurement experience.
• Bachelor’s degree or equivalent related work or military experience.
• 1 year of transportation experience.
• 2 years of sales or customer service experience.
• Ability to exercise judgment and discretion while working independently within authorized limits.

Responsibilities

• Identify new business opportunities with small and medium-sized customers and drive revenue growth.
• Negotiate with customers to secure profitable rates and load volumes.
• Develop knowledge of industry rates, carriers, and equipment types.
• Collaborate with team to secure terms of sale and carrier selection.
• Maintain accurate data in sales and operating systems and tracking loads.
• Research potential leads and perform cold calls.
• Track back-end billing to ensure carrier charges are accurate.

Skills

Procurement

Sales

Customer service

Negotiation

Research

Education

Bachelor’s degree or equivalent

Military experience

Job description

**Accelerate your career at RXO** RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.An Associate Business Development Representative (BDR) is responsible for identifying new business opportunities with small and medium-sized customers, building, and maintaining relationships with potential and existing customers, driving revenue and volume growth, and managing the daily operational needs of accounts.**Please note, this role is an on-site role, Monday-Friday****What your day-to-day will look like:*** Independently search for, identify, and develop leads through trusted sources and cold calling to secure sales and load volume to meet/exceed goals.* Negotiate with established and developing customers to secure profitable rates and ensure client satisfaction.* Develop and maintain a strong understanding of the industry, including rates, carriers, load capacities, equipment types, etc.* Work creatively with team members to secure the terms of sale, including negotiating rates, identifying carriers, utilizing specialized equipment, etc.* Follow established procedures and protocols regarding all loads to ensure the integrity of the shipment and the RXO brand.* Update internal tracking and reporting systems throughout the day to maintain accuracy in sales and volume metrics.* Accurately maintain and update information in the company’s operating systems.* Conduct research in available databases for potential leads; make cold calls to prospects.* Track back-end billing and invoicing to ensure that carrier charges are accurate.**At a minimum, you’ll need:*** 1 year of procurement experience**It’d be great if you also have:*** Bachelor’s degree or equivalent related work or military experience* 1 year of transportation experience* 2 years of sales or customer service experience* The ability to exercise judgment and discretion while functioning independently within authorized limits**Does this sound like you? Check out what else RXO has to offer.****Why Join Us:****Our Benefits*** Comprehensive medical, dental, and vision plans* 401(k) retirement plan with up to 5% company match* Pre-tax accounts to help streamline eligible expenses* Company-paid disability and life insurance* Employee Assistance Program (EAP)* Career and Leadership Development Programs* Paid time off, company holidays, and volunteer days**Our Culture**Our values are the key to our unique culture and our ability to deliver for everyone we serve.We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.**The Next Step** Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.