Associate Branch Manager

Jensen Landscape - A Monarch Landscape Company; Milpitas (CA); Presencial; USD 90.000 - 130.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Healthcare benefits

Take Home Vehicle

DailyPay

Education assistance

Paid holidays

Descripción de la vacante

Jensen Landscape Services in Milpitas, CA is seeking a seasoned operations leader to support the Branch Manager in daily branch operations, client service, and project coordination.

The role requires a Bachelor's in business or related field, 8+ years landscape maintenance, 5+ years in people management, and strong Excel/Office skills; you will lead teams, manage schedules, ensure safety and quality.

Formación

• Bachelor’s degree in business administration, landscape architecture or horticulture preferred.
• 8+ years landscape maintenance experience.
• 5+ years people management experience.
• 5+ years project management experience a plus.
• Valid driver’s license and state requirements.
• CLT or QAL preferred when applicable.

Responsabilidades

• Keep Branch Manager informed about employee, customer and operational issues.
• Oversee day-to-day operations of the branch and ensure services meet company standards.
• Lead a team, recruit top talent, and assess strengths/weaknesses of field operations.
• Review performance metrics and adjust strategies to achieve area goals.
• Coach and mentor area managers for high performance and career development.
• Implement strategies and monitor KPIs to track progress.
• Address customer and employee problems promptly with follow-up.
• Schedule daily work according to contracts, quality standards, and budgets.
• Facilitate training programs and encourage certification attainment by staff.
• Ensure safety program compliance and safety practices within the team.
• Oversee equipment maintenance and capital investment decisions.

Conocimientos

Leadership

Communication

Customer service

Multitasking

Time management

Bi-lingual English/Spanish

Safety & compliance

Problem solving

English proficiency

Educación

Bachelor’s degree in business administration/landscape-related field

Herramientas

Excel

Word

Outlook

Descripción del empleo

About Jensen Landscape Services

Jensen Landscape Services is part of Monarch Landscape Companies, a leading network of landscape brands across the U.S. We proudly serve clients across Northern California, from the San Francisco Bay Area to surrounding East Bay and North Bay communities and deliver reliable, high-quality landscape maintenance and construction services. At Jensen, your achievements determine your rewards, your abilities define your success, and your professionalism leads to autonomy!

JOB SUMMARY

Responsible for supporting the Branch Manager in the successful operations of the branch.

MINIMUM QUALIFICATIONS

Education

• Bachelor’s degree in business administration, landscape architecture or horticulture preferred.

Experience

• At least 8 years of landscape maintenance work experience


• At least 5 years people management experience


• At least 5 years project management experience a plus

License or Certification

• As required by state and federal law


• Valid driver’s license issued by the state where employed


• Certified Landscape Technician (CLT) preferred


• Certified Qualified Applicator License (QAL) preferred

Specialized Skills

• Strong communication and interpersonal skills, with the ability to build strong relationships with clients, staff, and other stakeholders


• Strong leadership and management skills, with the ability to motivate and develop a team of professionals


• Storng internal and external customer service skills, ensuring client needs are met in an accurate, complete, and timely fashion by demonstrating courtesy, efficiency, and professionalism


• Administrative procedures (e.g. safety forms, purchase orders, equipment inventory, bidding template, bid creation, etc.)


• Ability to prioritize and complete multiple tasks simultaneously and perform well under tight deadlines.


• Flexibility.


• Intermediate to advanced understanding of Microsoft Excel, Word and Outlook.


• Advanced critical thinking and problem solving skills.


• Ability to verbally understand and communicate in English


• Bi-lingual English/Spanish preferred but not required


• Must understand basic chemical usage and ensure that SDS sheets for all chemicals being used are in compliance

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

• Constantly required to talk, hear, see, sit, stand and walk


• Must be able to see at close vision, distant vision, peripherally, have depth perception and have the ability to adjust focus


• Frequent use of hands to manipulate, handle or feel objects, tools or controls


• Frequently required to reach, bend, twist, stoop, crouch, climb and balance on surfaces that may be narrow and/or slippery


• Frequently required to lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds

Work Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

• Frequently works with mechanical objects and outside in all weather conditions


• Occasionally exposed to fumes or airborne particles and toxic or caustic chemicals


• Frequently exposed to loud noise levels

Essential Duties

• Keep Branch Manager informed about employee, customer and operational issues


• In collaboration with the Branch Manager oversee day-to-day operations of the branch, ensuring that all services are delivered to a high standard and in line with company policies and procedures


• In collaboration with the Branch Manager, lead a team and recruit top talent to determine individual strengths and weaknesses of field operations


• In collaboration with the Branch Manager to review performance metrics to track progress and continuously adjust strategies to achieve area goals in light of changing market conditions


• Actively coach and mentor area managers to achieve high performance and to facilitate their long-term career development


• Implement strategy to achieve goals and monitor key performance metrics to assess daily, weekly and monthly progress and to track improvement initiatives


• Solves customer and employee problems quickly and effectively, with adequate follow-up


• Oversees the scheduling of daily work according to contract, quality standards, and budget terms


• Facilitates training programs to employees and helps encourage employees to obtain certifications by fostering a positive coaching environment


• Ensures that operations staff are demonstrating optimal yard departures of their crews including morning stretch and flex and gate check activities


• Analyzes on-the-job performance and looks at ways on how to increase efficiency of crews


• Ensures compliance with all aspects of the company’s safety program and understands the contribution safety makes to employee well-being, team efficiency, and gross profit


• Champion Monarch safety practices and goals through leadership and participation in Branch safety meetings, weekly safety calls, safety appreciation events, etc.


• Responsible for creating concurrent, prompt, and thorough documentation of all coaching, conversations, counseling, and performance management discussions with employees


• Review and monitor equipment maintenance programs and recommend capital investments

Total Rewards

At Monarch, we strive to deliver a Total Rewards package that will attract, engage, and retain top talent. Elements of our Total Rewards package include competitive base pay and variable compensation opportunities.

Monarch also provides eligible employees with an array of additional benefits, including:

• The opportunity to enroll in a variety of healthcare benefit programs, including medical, dental, and vision plan options; flexible spending accounts; retirement savings plans; term life/ad&d; and a number of supplemental insurances


• Company Provided Life/AD&D


• Employee Assistance Program


• 6 Paid Holidays


• 3 Days Paid Bereavement


• 5 Days Paid Jury Duty


• Employee Equity Program


• Flexible Time Off Policy


• Take Home Vehicle


• On-Demand Pay Through A Partnership with DailyPay


• Referral Bonuses Programs


• Gym Membership and Mobile Carrier Discounts


• Education Assistance


• Best-in-Class Learning Management System


• Career Advancement Opportunities

The specific programs and options available to any given employee may vary depending on eligibility factors such as position, tenure, geographic location, and the applicability of collective bargaining agreements.

Please note that the salary information shown below is provided in compliance with state specific laws. Salaries are based upon candidate experience and qualifications, as well as market and business considerations, and therefore may be different in other locations or operating divisions.

Pay range: $90,000 - $130,000 (determined on experience)

Jensen Landscape Services is an EEO and E-Verify participating employer.

Jensen Landscape Services is an On Demand Daily Pay employer.