Associate Boutique Manager - Lead Sales & Experience

aritzia; Leawood (KS); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Aspirational Workspace

Product Discount

Aritzia Virtual Wellness

Job summary

Aritzia in Leawood, KS is seeking an Associate Boutique Manager to lead a team in delivering exceptional sales, service, and client relationships while upholding the brand's style and standards.

You will coach and develop the team, balance staffing for peak hours, and collaborate with support partners to enable an engaging employee experience and progressive careers.

Qualifications

• Commitment to learn and champion Aritzia's leadership principles.
• Ability to collaborate with cross‑functional partners for shared outcomes.
• Willingness to continuously learn, develop oneself, and inspire growth in others.
• Dedication to quality and delivering results that add value.

Responsibilities

• Lead the team to sell clothes, deliver world‑class experiences, and build loyal client relationships.
• Create an optimal balance of sales and service with the right people in the right place at the right time.
• Seamlessly own or escalate issues to keep daily operations smooth.
• Manage day‑to‑day performance, enabling career development and an exceptional employee experience.
• Work with Business Support partners to lead daily department functions in line with corporate objectives.

Skills

Team leadership

Customer service

People development

Retail operations

Job description

THE TEAM

The mission of the Boutique Management Department is to lead our specialized teams to sell clothes and deliver world-class experiences

THE OPPORTUNITY

Aritzia is growing and our Boutique Management Department is growing with it. This is a unique opportunity to be part of the team responsible for flawlessly delivering on Sales, Floor, Business, and People Management to exceed daily business goals, while leading, educating, and developing a high performing and engaged store roster. And, with people at the heart of everything you do, you will support our high-potential people to grow rewarding careers at Aritzia—while enjoying one yourself.

THE ROLE

As the Associate Boutique Manager, you will lead the team to:

• To lead the team to sell clothes, deliver world-class experiences, and build loyal client relationships.
• To create an optimal balance of sales and service by having the right people, in the right place at the right time.
• To seamlessly own or escalate the invisible details across People, Clients, Product, Space, Risk and Operations that enable an exceptional shopping experience
• To manage the day-to-day performance of the retail team in support of the business objectives, enabling progressive career development and an incredible employee experience
• Work with the appropriate Business Support partners to seamlessly lead the day-to-day function of the department in support of corporate objectives, while enabling progressive career development and an incredible employee experience.

THE QUALIFICATIONS

The Associate Boutique Manager has:

• A commitment to learn, apply, champion, and enrich Aritzia's Business and People Leadership principles
• The skills to collaborate strategically with cross-functional partners in the pursuit of shared business outcomes
• The skills and/or education that are an asset to perform in the role and the commitment to continuously learn and develop oneself and inspire growth in others
• A dedication to quality and investing in results that add value to the business at all times
• A deep understanding and commitment for the industry in which we operate
• A great sense of style, representing Aritzia’s brand, aesthetic and style fundamentals while setting trends and influencing culture

THE PERKS

Some of the industry-leading benefits you will receive working at Aritzia:

• Aspirational Workspace – Our boutiques are specially designed to be places of beauty, creativity, and inspiration. From the product to the art to the music pumping through our top-of-the-line sound systems. It’s all part of the Everyday Luxury experience you – and our clients – deserve.
• Product Discount – Maybe you’ve heard of our famous product discount? You have now.
• Aritzia Virtual Wellness – Because your health, happiness, and safety matter – 24/7 resources to support you in your wellbeing goals, be it physical, mental, social, or financial.

ARITZIA

Aritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic.

Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.

We’re committed to making your experience positive and transparent. Please note, our recruiters will only contact you using an @aritzia.com email address. If you receive recruitment-related messages from other domains, please disregard them.