Associate Billing Representative - National Remote

RemoteWorker US; Waxahachie (TX); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading company in healthcare services is seeking a Billing Representative to manage customer payment inquiries and assist with claim issues. This full-time position offers the flexibility to telecommute from anywhere in the U.S. Ideal candidates should have a high school diploma and relevant experience in medical collections or billing.

Benefits

Comprehensive benefits package

Incentive and recognition programs

401k contribution

Equity stock purchase options

Qualifications

• 1+ years of medical collections and/or billing experience.
• 1+ years experience working with insurance companies on denied claims.
• Ability to work during normal business hours.

Responsibilities

• Assist customers with payment processing and billing questions.
• Contact customers to verify data regarding outstanding balances.
• Maintain accurate documentation for all transactions.

Skills

Customer service

Attention to detail

Communication

Education

High School Diploma / GED

Tools

Microsoft Windows

Job description

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Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

This position is full-time, Monday - Friday. Employees are required to work during our normal business hours of 8:00am - 4:30pm CST. It may be necessary, given the business need, to work occasional overtime.

We offer 4 weeks of on-the-job training. The hours of training will be during our normal business hours.

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities

• Assist customers with payment processing, invoice explanation, payment due dates and billing questions
• Assist with follow up on claim denials while contacting insurance companies
• Contact customers by phone or in writing to verify data, apprise of billing issues as well as assist with resolution for outstanding balances
• Maintain timely, accurate documentation for all appropriate transactions
• Maintain payment status and billing records through corrections and adjustments
• Consistently meet established productivity, schedule adherence, and quality standard
  
  

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

• High School Diploma / GED OR equivalent work experience
• Must be 18 years of age OR older
• 1+ years of medical collections and / OR medical billing experience
• 1+ years of experience working with insurance companies on denied healthcare claims
• Computer skills, including working knowledge of Microsoft Windows and navigation, mouse and keyboard skills
• Ability to work Monday - Friday, during our normal business hours of 8:00am - 4:30pm CST, including the flexibility to work occasional overtime, based on the business need
  
  

Preferred Qualifications

• Experience navigating insurance portals
• Familiarity with HCFA 1500 claim form
  
  

Telecommuting Requirements

• Ability to keep all company sensitive documents secure (if applicable)
• Required to have a dedicated work area established that is separated from other living areas and provides information privacy
• Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
• All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy
  
  

The hourly range for this role is $16.00 to $28.85 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO #RED

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Accounting/Auditing and Finance

• Industries

  Staffing and Recruiting

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