Associate, Application Support Development

Banco Santander SA; Boston, Northern (MA, KY); Hybrid; USD 145,000 - 180,000; Full time

Job summary

Banco Santander S.A. seeks an Associate, Application Support Development to bridge Finance and Technology across Finance, business, and engineering teams.

You will help understand complex challenges, evaluate solutions, and drive delivery of critical Finance applications and platforms. The role requires translating Finance concepts into clear technical requirements, supporting system integrations, and coordinating across distributed teams while leveraging AI-enabled tools to accelerate

Qualifications

• Bachelor’s Degree in a related field or equivalent demonstrated through work experience.
• Master’s Degree preferred.
• 5+ years in Java, JavaScript, API and vendor APIs, Jira, VMware virtualization, Scrum.

Responsibilities

• Partner with Finance, business, engineering to understand challenges and define requirements.
• Develop practical technology solutions and translate Finance concepts into technical terms.
• Coordinate with engineering teams on architecture, data flows, interfaces, and integrations.
• Support incidents and production issues across multiple teams.
• Explore AI-enabled development and automation to accelerate delivery.

Skills

Strong analytical skills

Excellent communication

Cross-functional collaboration

Excel proficiency

Education

Bachelor’s Degree

Master’s Degree preferred

Tools

Jira

VMware

Microsoft Excel

AI tools (Copilot, Devin, etc.)

Job description

Associate, Application Support Development

Country: Estados Unidos da América

It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You!

The Difference You Make:

The Application Support Development Associate is a senior technology professional who operates at the intersection of Finance, Technology, AI and Transformation. The role partners closely with Finance, business, engineering, and technology teams to understand complex business challenges, evaluate solutions, and drive the delivery and ongoing enhancement of critical Finance applications and platforms. The ideal candidate combines strong knowledge of Finance applications and processes with sufficient technical depth to effectively engage engineering teams on application architecture, data flows, system integrations, incidents, and technology solutions. This position does not require the individual to be a hands‑on software developer; however, the candidate should be technically fluent and comfortable working closely with development teams. Partner with Finance, Technology, and other stakeholders to understand business challenges, define requirements, and develop practical technology solutions. Apply strong knowledge of Finance applications, financial data, and processes, ideally including General Ledger (GL), Regulatory Reporting, Financial Reporting, and related Finance systems. Serve as a bridge between business and engineering teams, translating business requirements and Finance concepts into clear technology requirements and solution designs. Analyze complex applications, data, and process issues; identify root causes; evaluate potential solutions; and coordinate with appropriate teams through resolution. Work closely with software development and engineering teams to evaluate system architecture, application integrations, interfaces, data flows, and technology dependencies. Contribute to the design, implementation, enhancement, and support of critical Finance applications and technology solutions. Evaluate the impact of proposed application and technology changes and help ensure solutions meet business, functional, technical, and control requirements. Support application incidents and production issues by coordinating across Finance, engineering, infrastructure, data, and other technology teams. Identify opportunities to leverage AI‑enabled development, automation, and analytical tools to accelerate development, analysis, problem solving, and technology delivery. Contribute to broader Finance and Technology transformation initiatives, including process simplification, application modernization, automation, and improvements to financial data and reporting. Develop and maintain a strong understanding of the Finance application environment, including upstream and downstream systems and data dependencies. Effectively manage multiple initiatives and changing priorities while maintaining ownership of deliverables and driving activities forward with limited supervision. Collaborate effectively with geographically distributed teams and communicate complex business and technology topics clearly across different functions, locations, and levels of technical expertise. Use Microsoft Excel extensively as a core analytical and problem‑solving tool, including the analysis and reconciliation of large and complex financial datasets, investigation of data issues, validation of system outputs, and preparation of management and stakeholder analysis. Drive and support the implementation of solutions developed or accelerated through AI‑enabled tools, working closely with engineering and business teams to evaluate, validate, integrate, and operationalize AI‑generated solutions within the Finance technology environment, while ensuring they meet business, technical, security, control, and production‑readiness requirements.

What You Bring:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:

• Bachelor’s Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education – Required
• Master’s Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education – Preferred

Preferred Qualifications:

• 5+ Years Java, JavaScript, API and Vendor APIs, Jira, VMware Virtualization and Scrum Methodology – Required.
• 5+ Years Knowledge of Systems Development Lifecycle (SDLC). – Required.
• Consulting, technology consulting, application management, or similar advisory experience, with demonstrated problem‑solving skills and the ability to work across multiple stakeholders and priorities.
• Strong knowledge of Finance applications and processes, preferably including General Ledger (GL), Regulatory Reporting, Financial Reporting, financial data, and related systems.
• Technical experience and a strong understanding of software development, system architecture, application integrations, data flows, and technology delivery.
• Hands‑on software development experience is beneficial but not required.
• Experience partnering with software engineers, developers, architects, business analysts, Finance professionals, and other technology stakeholders.
• Interest or experience in AI‑enabled development and transformation, including using AI tools to accelerate development, analysis, automation, documentation, or delivery.
• Strong analytical skills with the ability to break down ambiguous or complex problems and develop actionable solutions.
• Demonstrated initiative and ownership, including the ability to identify opportunities, recommend solutions, and drive activities through completion.
• Ability to adapt quickly to changing requirements, priorities, and business needs in a fast‑paced environment.
• Strong written and verbal communication skills, with the ability to convey clear messages across technical and non‑technical audiences.
• Ability to work effectively with geographically distributed and remote teams.
• Strong initiative and ownership, with the ability to identify opportunities, propose solutions, and drive activities forward with limited supervision.
• Intellectual curiosity and a continuous‑learning mindset, with an eagerness to learn new technologies, Finance processes, and approaches to solving problems.
• Advanced proficiency in Microsoft Excel is strongly preferred and is a key requirement for the role, including experience working with complex formulas, pivot tables, lookups, data analysis and reconciliation, and large datasets.
• Knowledge of and hands‑on experience with AI‑enabled development and productivity tools is highly desirable, including platforms such as Devin, Google Antigravity, GitHub Copilot, Cursor, Claude Code, and similar AI coding or agentic development tools. The candidate should demonstrate an interest in leveraging these technologies to accelerate software development, data analysis, automation, documentation, problem solving, and overall technology delivery.

Certifications:

No Certifications listed for this job.

It Would Be Nice For You To Have:

• Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.

Work Authorization & Sponsorship:

Applicants must be legally authorized to work in the United States on a full‑time basis without requiring employer sponsorship to commence employment.

What Else You Need To Know:

• The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non‑exempt), the annual range is based on a 40‑hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.
• Base Pay Range: Minimum: $145,000.00 USD Maximum: $180,000.00 USD

We Value Your Impact:

Your contribution matters and it’s recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well‑being, now and into the future. Santander Benefits – 2026 Santander OnGoing/NH eGuide (foleon.com)

Risk Culture:

We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

EEO Statement:

At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

Working Conditions:

Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.

Employer Rights:

This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.

O Efeito Santander Nosso trabalho atinge 140 milhões de vidas todos os dias. Como? Sempre inovando, compartilhando nossas experiências, questionando como fazemos as coisas e nos adaptando a novos desafios. À medida que continuamos nos reinventando para a era digital, você descobrirá que, conosco, até mesmo sua menor ação terá um impacto enorme. Esse é o Efeito Santander.