Associate Application Engineer - Thermal

Vertiv Corporation; Westerville (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

Vertiv in Westerville, Ohio, seeks an Associate Application Engineer - Thermal to support sales and customers with technical information and tailored product solutions. This role bridges field activities with internal engineering, offering management, and order processes.

The incumbent will perform equipment performance runs, assist with quotes, and guide custom orders through the workflow, contributing to proposals and new product development.

Qualifications

• Bachelor's degree in mechanical or industrial systems engineering preferred (or equivalent).
• 0 to 2 years' experience in related roles.
• Excellent written and verbal communication skills.
• Strong attention to detail and ability to multi-task in a fast-paced environment.
• Proficient in MS Office and fluent in English with technical terminology.
• Understanding of commercial infrastructure design objectives and performance factors.

Responsibilities

• Provides applications sales support.
• Applies Quote Configurator tool to provide comprehensive quote support.
• Performs equipment performance runs on Vertiv thermal management equipment.
• Develops tailored solutions based on customer requirements and RFPs.
• Reviews custom equipment orders and provides technical guidance throughout the order workflow.
• Executes technical sales operations tasks such as change orders and ETO processing.
• May assist in product support for Offering Managers.
• May participate in new product development projects.

Skills

Excellent communication

Attention to detail

Multi-tasking

MS Office

English proficiency

Problem solving

Ability to learn fast

Education

Bachelor's degree in mechanical or industrial systems engineering

Tools

MS Office

Schematics reading

Job description

Position Summary

The Associate Application Engineer - Thermal assists sales representatives and customers by providing technical support to help Vertiv thermal management products and services. This role serves as a conduit between the field and the other applicable internal departments such as offering management, engineering, and order management. This support includes providing technical information on company products and the application of these products, assistance with custom product features and pricing, and ancillary product selection and pricing.

Responsibilities

• Provides applications sales support.
• Applies Quote Configurator tool to provide comprehensive quote support.
• Performs equipment performance runs on Vertiv thermal management equipment.
• Assists in developing clear, concise, and technically sound tailored solutions for customer review and acceptance based on customer requirements and/or Request for Proposals (RFPs), ensuring proper scope and required technical specifications are met.
• Assists in the review of custom equipment orders and provides technical instruction throughout the order workflow.
• Executes technical sales operations tasks such as change order and engineer to order (ETO) processing.
• May assist in providing product support to Offering Managers.
• May participate in new product development projects.
• Other Duties as assigned.

Minimum Qualifications Required

• 0 to 2 years' experience
• Bachelor's degree in mechanical or industrial systems engineering preferred (or equivalent of education and experience).
• Excellent communication skills, both written and verbal.
• Strong attention to detail.
• Ability to work and multi-task in a fast-paced environment
• Proficient in MS Office.
• Proficient and fluent in English including technical terminology.
• Understanding of commercial infrastructure design objectives, performance factors, and physical requirements.
• Excellent problem-solving skills.

Preferred Qualifications

• Commercial or relevant industry experience.
• Experience with technical scope review and formal proposal development.
• Ability to read and interpret schematics and one-line diagrams.

Physical & Environmental Demands

Standard office environment.

Time Travel Required

5%

Our Core Principles

• Safety.
• Integrity.
• Respect.
• Teamwork.
• Inclusion.

Our Strategic Priorities

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

Our Behaviors

• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development

About Vertiv

Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers' vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today's data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.

Work Authorization

Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.

If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [e-mail].