Associate Application Analyst - Reporting

Universal Health Services; King of Prussia (Montgomery County); On-site; USD 60,000 - 90,000; Full time

Job summary

An established industry player is seeking a dynamic Associate Application Analyst - Reporting to enhance and support their Workday system applications. This pivotal role involves implementing solutions across various modules like Core HCM and Payroll, ensuring service excellence while engaging with stakeholders. The ideal candidate will possess strong analytical skills, proficiency in Workday and SQL, and a commitment to professional growth. Join a forward-thinking organization dedicated to continuous learning and excellence in healthcare services, where your contributions will directly impact the quality of care provided to communities.

Qualifications

• Strong understanding of computer systems analysis and programming techniques.
• Proficiency in Workday Report Writer and Calculated Fields.

Responsibilities

• Coordinate solutions and prepare documentation for reporting applications.
• Research and resolve issues from Customer Support Center Tickets.
• Continuously learn about Workday functionalities and reporting techniques.

Skills

Computer Systems Analysis

Workday Report Writer

SQL

Project Management

Troubleshooting

Education

Bachelor's Degree in Computer Science or related field

Tools

Workday

Reporting Tools

Prism

Job description

Responsibilities

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS), has built an impressive record of achievement and performance. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune and listed in Forbes ranking of America’s Largest Public Companies. UHS operates acute care hospitals, behavioral health facilities, outpatient facilities, ambulatory care access points, an insurance offering, a physician network, and various related services across the U.S., Washington, D.C., Puerto Rico, and the United Kingdom. www.uhs.com

The Corporate Information Services Department is seeking a dynamic and talented Associate Application Analyst - Reporting.

This role is pivotal in implementing, enhancing, and supporting our Workday system applications across modules including Core HCM, Benefits, Compensation, Payroll, Absence, and Time Tracking. The ideal candidate will have a strong understanding of computer systems analysis and programming techniques, proficiency in Workday Report Writer, Calculated Fields, Prism, and Dashboards, and familiarity with third-party reporting tools, SQL, and project management. Responsibilities include coordinating solutions, documentation, supporting reporting applications, engaging with stakeholders, troubleshooting, and ensuring project standards and service excellence.

Key Responsibilities include:

System Implementation

• Meet regularly with supervisors and teams to discuss report specifications.
• Coordinate solutions; prepare documentation; support reporting applications.
• Define report specifications based on business needs and validate data sources.
• Assist in training staff on reporting applications.
• Develop test data, conduct system testing, and document all development phases.
• Troubleshoot, open, and monitor Customer Support Center Tickets related to implementation.
• Follow UHS Project Management standards and report deviations.
• Perform requirements analysis to determine the best reporting tools, considering alternatives to Workday when appropriate.

System Maintenance/Support

• Research and resolve issues from Customer Support Center Tickets, especially during major upgrades.
• Adhere to Service Level and Change Management policies.
• Provide on-call support as needed.
• Maintain communication with the user community.

Administration and Oversight

• Maintain Service Excellence principles.
• Keep management informed of activities, needs, and issues.
• Perform additional tasks as assigned.

Growth and Development

• Continuously learn about Workday functionalities.
• Participate in training and workshops.
• Learn advanced reporting techniques and industry trends, including non-Workday platforms.
• Focus on professional growth within the organization.