Associate Analyst – Retirement Plans (Hybrid)

United Airlines; Chicago (IL); On-site; USD 54,000 - 70,000; Full time

Benefits offered by this job

Flight privileges

Medical, dental, vision coverage

Paid holidays & PTO

Job summary

United Airlines is seeking an Associate Analyst - Retirement Plans to support Total Rewards programs, retirement initiatives, and employee services. You will ensure accurate program execution, maintain data quality, support reporting, and assist communications about Total Rewards offerings.

Working with teammates, you will deliver compliant, efficient processes, handle inquiries, and contribute to program effectiveness.

Qualifications

• Experience supporting benefits, retirement plans, total rewards, HR operations, or related function.
• Legally authorized to work in the United States without sponsorship.
• Ability to manage multiple priorities and support program administration, reporting, and employee inquiries.
• Strong interpersonal skills and collaboration with employees and internal stakeholders.

Responsibilities

• Provide direct support to Total Rewards and retirement programs.
• Maintain accurate employee information in HR systems through data validation and cleansing.
• Assist with non-routine transactions following established policies.
• Deliver administrative support for day-to-day Total Rewards operations.
• Generate and distribute recurring weekly and monthly reports.
• Support communications to employees regarding compensation, benefits, and retirement programs.
• Monitor shared inboxes and respond to routine inquiries.
• Collaborate with stakeholders to improve program execution and compliance.

Skills

Benefits and Total Rewards support

Data analysis and reporting

Tools

MS Office

PeopleSoft/Workday

Job description

Description

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.

Come join us to create what’s next. Let’s define tomorrow, together.

Minimum Qualifications

• Experience supporting benefits, retirement plans, total rewards, HR operations, or a related function
• Up to 5% travel as needed
• Experience maintaining employee data accuracy through HR systems, data validation, and data cleansing activities
• Ability to manage multiple priorities while supporting program administration, reporting, and employee inquiries
• Proven analytical thinking skills, including the ability to identify trends, discrepancies, and potential solutions
• Demonstrated accountability and ability to consistently follow through on responsibilities and deadlines
• Strong interpersonal skills with proven ability to communicate effectively and collaborate with employees and internal stakeholders
• MS Office proficiency (Word, Excel, PowerPoint, Outlook)
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interviewrequiredto meet job qualification
• Reliable, punctual attendance is a crucial function of the position

Preferred Qualifications

• PeopleSoft and Workday experience
• Service Now/Help Hub knowledge
• Experience supporting retirement plans, benefits, compensation, or broader Total Rewards programs
• Knowledge of plan administration, policy interpretation, and governance processes
• Experience producing recurring reports, analyzing data, and identifying trends
• Project management, presentation, negotiation, and strategic thinking skills
• Demonstrates an understanding of the capabilities and limitations of generative AI tools and effectively leveragesthem to support research, analysis, content creation, and problem-solving. Apply critical thinking to validateAI-generated outputs while adhering to organizational policies for responsible AI use, data privacy, and security

About the job

The Associate Analyst - Retirement Plans role supports the administration and delivery of Total Rewards programs, including retirement-related initiatives and employee support activities. This position helps ensure accurate program execution, maintains employee data quality, supports reporting needs, and assists with communications related to Total Rewards offerings. The role works closely with team members to deliver a positive employee experience while supporting compliance, operational excellence, and program effectiveness. Success in this role requires strong analytical skills, attention to detail, customer focus, and a proactive approach to problem solving.

Core Accountabilities/Key Responsibilities

• Provide direct support to the team and help ensure timely administration of Total Rewards and retirement-related programs.
• Maintain accurate employee information through HR systems by performing data validation, auditing, and cleansing activities.
• Support non-routine transactions by applying established program policies, procedures, and guidelines.
• Deliver administrative support for day-to-day Total Rewards program operations and employee-related processes.
• Generate and distribute recurring weekly and monthly reporting used by the team to monitor program activity and performance.
• Support the development and distribution of employee communications regarding compensation, benefits, retirement programs, timelines, and policy changes.
• Monitor and manage shared team inboxes by researching and responding to routine employee inquiries and requests.
• Collaborate with internal stakeholders to improve program execution, maintain compliance, and identify opportunities for process improvements.

The base pay range for this role is $53,960.00 to $70,334.00.

The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.

You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.

United Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities. To request an accommodation, contact [e-mail]