Associate Analyst EHR Applications - Lumens,Radiant Team

jeffersonhealth; Pennsylvania; On-site; USD 60,000 - 80,000; Full time

Job summary

Thomas Jefferson University Hospitals, Inc. is seeking a IT Support Specialist to assist in configuring, implementing, and maintaining technical requirements across development, staging, and production environments.

You will help evaluate work processes, support small to medium projects, and troubleshoot operational issues, while contributing to clear specifications and documentation. You will learn established practices, participate in test planning, and support resource estimation within the

Qualifications

• Requires strong oral and written communication skills.
• Experience in information services or healthcare settings.
• Experience with technology implementations and upgrades.
• EPIC Certification within 120 days.

Responsibilities

• Learns and assists in identifying technical solutions for business issues and processes.
• Supports preparation of business work plans for analysis and testing of system upgrades.
• Assists in configuration, implementation, and maintenance of technical requirements.
• Observes and helps evaluate work processes and assists in troubleshooting operational issues.
• Contributes to creating clear specifications and documentation.
• Participates in planning and executing test scenarios under supervision.
• Assists in developing technology standards by learning established practices.
• Supports resource estimation activities for task completion.

Skills

Communication skills

IT experience

Healthcare knowledge

Education

High School Diploma/GED

Bachelor's Degree Computer Science or Healthcare

Master's Degree Computer Science or Healthcare

Tools

EPIC Certification

Job description

Number of Positions In Requisition

1

Job Details

Provides support in configuring, implementing, and maintaining technical requirements across development, staging, and production environments. Assists in evaluating work processes, conducting feasibility reviews for small to medium projects, and troubleshooting operational issues. Contributes to creating clear specifications and documentation, while participating in test planning and execution to ensure thorough validation. Learns and applies established practices to help develop technology standards and supports resource estimation activities as part of the team. Maintains accountability by completing assigned tasks on time or promptly communicating any variances to management.

Job Description

Summary

Provides support in configuring, implementing, and maintaining technical requirements across development, staging, and production environments. Assists in evaluating work processes, conducting feasibility reviews for small to medium projects, and troubleshooting operational issues. Contributes to creating clear specifications and documentation, while participating in test planning and execution to ensure thorough validation. Learns and applies established practices to help develop technology standards and supports resource estimation activities as part of the team. Maintains accountability by completing assigned tasks on time or promptly communicating any variances to management.

Job Duties

• Learns and assists in identifying technical solutions for business issues and processes, while gaining understanding of integration with other systems.
• Supports the preparation of business work plans for analysis and testing of system upgrades, modifications, and enhancements under guidance.
• Provides assistance with configuration, implementation, and maintenance of technical requirements across development, staging, and production environments.
• Observes and helps evaluate work processes, supports feasibility reviews for small to medium project requests, and assists in troubleshooting operational issues.
• Contributes to creating clear specifications and documentation as directed.
• Participates in planning and executing test scenarios, ensuring thorough validation under supervision.
• Assists in developing technology standards by learning and applying established practices.
• Supports resource estimation activities for task completion as part of the team.
• Completes assigned tasks on time or communicates variances promptly to management.

Minimum Qualifications

• High School Diploma/GED
• 1 year Experience in information services or direct healthcare experience
• Technology implementation/upgrades experience
• Information Technology Experience and/or Healthcare Operations Experience
• Strong oral and written communication skills
• EPIC Certification - Epic Systems Within 120 Days

Preferred Qualifications

• Bachelor's Degree Computer Science or Healthcare
• Master's Degree Computer Science or Healthcare
• 2 years Progressive experience in Information Services, or a combination of Information Services and direct healthcare experience.
• Certification Testing and Projects Completion
• Project Management
• Implementation/Upgrade Support

Physical Demands

Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer

This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Work Shift

Rotating (United States of America)

Worker Sub Type

Regular

Employee Entity

Thomas Jefferson University Hospitals, Inc. Primary Location Address 1100 Virginia Drive, Fort Washington, Pennsylvania, United States of America

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University , home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health , nationally ranked as one of