Associate Advocate, Student Accessibility Services

Austin Community College District; United States; On-site; USD 53,000 - 66,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Retirement Plans

Disability Coverage

Job summary

Austin Community College District seeks an Associate Advocate for Student Accessibility Services to support students with disabilities, manage documentation, coordinate accommodations, and assist with enrollment activities. The role includes training faculty and staff, data entry, and ongoing communication to ensure timely support.

The position requires a Bachelor's degree and at least two years of related experience, plus knowledge of ADA/504 and strong confidentiality.

Qualifications

• Bachelor's degree required.
• Two years related work experience.
• Knowledge of ADA/504 and disability rights.
• Ability to communicate effectively with students with disabilities and staff.
• Confidentiality and data privacy.
• Proficiency with student database systems.

Responsibilities

• Assist intake coordinator with student questions about SAS, eligibility and documentation.
• Recommend accommodations to supervisor or designee.
• Provide training on disability management system to students, faculty and staff.
• Ensure timely provision of notes for students needing note-taking support.
• Communicate with faculty about note-taking needs and monitor ongoing process.
• Document student sessions in Degree Map, AIM, and Daisy.
• Refer students to ACC departments and outside agencies as appropriate.
• Assist with admissions, financial aid, and enrollment information as needed.
• Respond to emails and calls within 24 hours.
• May co-facilitate workshops on SAS processes and recruitment.

Skills

Communication

Organizational skills

Confidentiality

Interpersonal skills

Education

Bachelor's degree

Master's degree (preferred) in Rehabilitation Counseling or related field

Tools

Degree Map

AIM

Daisy

Job description

Associate Advocate, Student Accessibility Services

Job Description Summary: To provide support services to students with disabilities through Student Accessibility Services.

Job Description

• Supports intake coordinator by assisting students with general questions regarding Student Accessibility Services (SAS), eligibility for services, and requirements for sufficient and appropriate documentation.
• Recommends appropriate accommodations to supervisor or designee.
• Provides training to students, faculty, and staff on navigation and use of disability management system.
• Responsible for ensuring that students eligible for note taking support receive notes in a timely manner.
• Communicates with faculty regarding the need for note taking support, and monitors process throughout semester.
• Reviews functionality of disability management system and make recommendations for improvement.
• Assists in monitoring student academic progress and use of approved accommodations.
• Supports collaborative/consultative relationship with college personnel and local agencies.
• Refers students to Austin Community College (ACC) departments and outside agencies as appropriate.
• Provides information to students regarding the college enrollment process, including, but not limited to admissions, financial aid, and assessment.
• Provides support to students through advising, schedule building/course selection and assistance with registration.
• May discuss majors, transfer information, and general information on the Texas Success Initiative (TSI).
• Documents and inputs data regarding student sessions into appropriate collegewide systems (i.e., Degree Map, AIM, Daisy, etc.).
• Replies to all emails and telephone calls within 24 hours.
• May prepare and co-facilitate workshops and seminars in support of recruitment and retention of students with disabilities as well as information regarding the SAS process to faculty and staff.
• May request, secure, and convert tests.
• May proctor tests/exams taken in the SAS Testing Center ensuring test/exam integrity is maintained at all times.
• May present new student orientation and participates in special projects to support the transition to college for students with disabilities.
• May participate in campus wide and/or districtwide committees.
• May assist with the application, award, and/or administration of Financial Aid.

Knowledge and Skills

• College admissions procedures, programs, and courses.
• Multicultural education programs and systems.
• Student database systems.
• Physical and mental disabilities and possible accommodations.
• Disability services organizations and functions.
• Familiarity with Section 504 of the Rehabilitation Act of 1973 and the ADAAA of 1990 and all amendments.
• Familiarity with adaptive technology.

Skills

• Maintaining an established work schedule.
• Effectively communicating with persons with disabilities.
• Effectively using interpersonal and communication skills, including the use of tact and diplomacy.
• Effectively using organizational and planning skills.
• Ability to comply with departmental guidelines and procedures.
• Disseminating complex information.
• Maintaining confidentiality of work-related information and materials.
• Establishing and maintaining effective working relationships.

Technology Skills

• Use a variety of spreadsheet, word processing, database, and presentation software.

Required Work Experience

• Two years related work experience.

Preferred Work Experience

• Two years related experience working with people with disabilities in a variety of settings, including higher education.

Required Education

• Bachelor's degree.

Preferred Education

• Master's degree in Rehabilitation Counseling, Education Counseling and Guidance, Special Education or other disability-related services or related area.

Physical Requirements

• Work is performed in a standard office environment.
• Subject to standing, walking, sitting, bending, reaching, pushing, and pulling.
• Occasional lifting of objects up to 10 pounds.

Safety

• Work safely and follow safety rules.
• Report unsafe working conditions and behavior.
• Take reasonable and prudent actions to prevent others from engaging in unsafe practices.

Salary Range

PG 5 $53,029 - $65,683

Benefits

• Benefits include medical, dental, life insurance, short- and long-term disability, retirement plans, and AD&D.
• Full-time faculty and staff employees who work in full-time and/or part-time positions at the college are eligible for ACC medical benefits effective the first of the month after their first 60 days of employment.
• Hourly employees participate in the ACC Money Purchase Plan (ACCMPP) as a retirement program required by federal law.
• ACC does not participate in Social Security.
• ACC participates in the Teacher Retirement System of Texas (TRS) and the Optional Retirement Program (ORP-Faculty and Administrators Only).

Equal Opportunity

Austin Community College ("ACC" or "College") is an equal education and equal employment opportunity employer and prohibits discrimination in employment at the college and access to its programs or activities on the basis of race, color, religion, sex (including gender identity, sexual orientation, marital status, and pregnancy), national origin, age (40 and older), veteran status or military service, disability, genetic information or any other basis prohibited by local, state, or federal law. This includes the prohibition of discrimination, including harassment, against any employee, applicant for employment, student, or applicant for admission. ACC will take steps to ensure that the lack of English language skills will not be a barrier to admission and participation in all educational and vocational programs.

Clery Act

As required by the US Department of Education, employees are required to report violations under Title IX and, under the Jeanne Clery Campus Safety Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting. Austin Community College produces an Annual Security Report as required by the Clery Act. This report includes statistics from the previous three years concerning reported crime that occurred on campus; public property adjacent to and accessible from campus; and in certain non-campus buildings/property owned or controlled by ACC. The report includes institutional policies concerning campus security and other safety information. For direct access to the current Annual Security Report, visit www.austincc.edu/asr . You may obtain a hard copy by contacting the Clery Compliance Officer ( [e-mail] ). For an overview, see ACC's Clery Act website.

Disclaimer

The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC at its discretion to enable individuals with disabilities to perform essential functions of the job.

Job Posting Close Date

September 17, 2026

Company Culture

Come and Make a Difference with Us Working at ACC offers you an opportunity to be a part of an organization that truly believes in its mission of promoting student success and improving communities. We invite you to learn, explore and experience the many ways ACC promotes individual development and improves the overall quality of life in a vibrant, multicultural community. ACC is looking for people who value open, responsible exchange of ideas, individuals committed to integrity and exemplary standards, and candidates that value personal and professional ownership that generates accountability. ACC offers career employment opportunities as staff, administrators, full-time faculty, and adjunct faculty.