Associate Advocate, Student Accessibility Services

austincc; United States; On-site; USD 42,000 - 52,000; Full time

Job summary

Austin Community College is seeking an Associate Advocate for Student Accessibility Services to support students with disabilities. You will assist intake, determine eligibility, coordinate accommodations, and help with enrollment processes.

The role involves training faculty and staff, ensuring timely note-taking, maintaining confidentiality, documenting sessions, and coordinating with campus departments and external agencies to promote student success.

Responsibilities

• Assist students with general SAS questions and documentation needs.
• Recommend accommodations to supervisor or designee.
• Provide training on disability management system to students and staff.
• Ensure timely note taking support and communicate with faculty as needed.
• Document student sessions in college systems and monitor progress.
• Refer students to ACC departments and external agencies as appropriate.
• Respond to emails and calls within 24 hours.
• Support orientation, workshops, and campus projects related to SAS.

Skills

Communication skills

Interpersonal skills

Organizational skills

Confidentiality

Punctuality

Tools

Spreadsheet software

Word processing

Database software

Presentation software

Job description

Job Posting Title

Associate Advocate, Student Accessibility Services

Job Description Summary

To provide support services to students with disabilities through Student Accessibility Services.

Job Description

• Supports intake coordinator by assisting students with general questions regarding Student Accessibility Services (SAS), eligibility for services, and requirements for sufficient and appropriate documentation.
• Recommends appropriate accommodations to supervisor or designee.
• Provides training to students, faculty, and staff on navigation and use of disability management system.
• Responsible for ensuring that students eligible for note taking support receive notes in a timely manner. Communicates with faculty regarding the need for note taking support, and monitors process throughout semester.
• Reviews functionality of disability management system and make recommendations for improvement.
• Assists in monitoring student academic progress and use of approved accommodations.
• Supports collaborative/consultative relationship with college personnel and local agencies.
• Refers students to Austin Community College (ACC) departments and outside agencies as appropriate.
• Provides information to students regarding the college enrollment process, including, but not limited to admissions, financial aid, and assessment.
• Provides support to students through advising, schedule building/course selection and assistance with registration. May discuss majors, transfer information, and general information on the Texas Success Initiative (TSI).
• Documents and inputs data regarding student sessions into appropriate collegewide systems (i.e., Degree Map, AIM, Daisy, etc.).
• Replies to all emails and telephone calls within 24 hours.
• May prepare and co-facilitate workshops and seminars in support of recruitment and retention of students with disabilities as well as information regarding the SAS process to faculty and staff.
• May request, secure, and convert tests. May proctor tests/exams taken in the SAS Testing Center ensuring test/exam integrity is maintained at all times.
• May present new student orientation and participates in special projects to support the transition to college for students with disabilities.
• May participate in campus wide and/or districtwide committees.
• May assist with the application, award, and/or administration of Financial Aid.

Knowledge

• College admissions procedures, programs, and courses.
• Multicultural education programs and systems.
• Student database systems.
• Physical and mental disabilities and possible accommodations.
• Disability services organizations and functions.
• Familiarity with Section 504 of the Rehabilitation Act of 1973 and the ADAAA of 1990 and all amendments.
• Familiarity with adaptive technology.

Skills

• Maintaining an established work schedule.
• Effectively communicating with persons with disabilities.
• Effectively using interpersonal and communication skills, including the use of tact and diplomacy.
• Effectively using organizational and planning skills.
• Ability to comply with departmental guidelines and procedures.
• Disseminating complex information.
• Maintaining confidentiality of work-related information and materials.
• Establishing and maintaining effective working relationships.

Technology Skills

• Use a variety of spreadsheet, word processing, database, and presentation software.

Austin Community College employees are required to maintain a domicile in the State of Texas while working for the college and throughout the duration of employment. - AR 4.0300.01

Austin Community College is a public two-year institution that serves a multicultural population of approximately 41,000 credit students each Fall and Spring semester. We embrace our identity as a community college, as reflected in our mission statement. We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.

As a community college committed to our mission, we seek to recruit and retain a workforce that:

• Values intellectual curiosity and innovative teaching
• Is attracted by the college's mission to promote equitable access to educational opportunities
• Cares about student success and collaborates on strategies to facilitate success for populations including; first generation college students, low-income students, and students from underserved communities.
• Focusedon student academic achievement and postgraduate outcomes
• Welcomes difference and models respectful interaction with others
• Engages with the community both within and outside of ACC