Associate Account Manager - Personal Lines

Marsh & McLennan Companies; Los Angeles (CA); On-site; USD 34,000 - 65,000; Full time

Job summary

An established industry player is seeking an Associate Account Manager to join their dynamic team. This role involves maintaining communication logs, managing client interactions, and ensuring accuracy in agency files. You will thrive in a collaborative environment that values integrity, attention to detail, and effective communication. The company offers a culture of professional development, generous benefits, and a commitment to diversity. If you're results-oriented and ready to contribute to meaningful work, this opportunity is perfect for you.

Benefits

Generous time off

Tuition reimbursement

Professional development opportunities

Charitable contribution match programs

Stock purchase opportunities

Qualifications

• Ability to maintain and update communication logs daily.
• Experience in creating correspondence letters as necessary.
• Ability to work under pressure and meet deadlines.

Responsibilities

• Maintain agency EPIC files accurately and document client interactions.
• Create transmittal letters and correspondence as needed.
• Perform department scanning and maintain communication logs.

Skills

Strong written and verbal communication skills

Strong follow up skills

Results oriented

Sound problem solving skills

High attention-to-detail

Time management

Education

High school diploma

College Degree preferred

Tools

MS Office Suite (Word, Excel, Outlook)

Job description

Company:

Description:

ASSOCIATE ACCOUNT MANAGER

DEPARTMENT: DEPARTMENT

STATUS: NON-EXEMPT

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 9,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as an Associate Account Manager at Momentous Insurance, A Marsh McLennan Agency.

Momentous Insurance, A Marsh McLennan Agency provides commercial insurance, commercial entertainment, film and tv insurance, employee health & benefits insurance, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 9,000 colleagues and 170 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC).

A day in the life

As our Associate Account Manager on the Department team, you’ll be responsible for the following:

1. Maintain and update the Communication Log daily.
2. Ability to create transmittal letters and other correspondence letters, as necessary.
3. Department scanning.
4. Maintain agency EPIC files accurately and consistently documenting conversations in emails and other notes sent to clients, while adhering to all MIB electronic and EPIC procedures.

Our future colleague

We’d love to meet you if your professional track record includes these skills:

1. Strong written and verbal communication skills
2. Strong follow up skills
3. Results oriented
4. Sound problem solving skills
5. Consistent exercise of good judgment
6. Sense of urgency and time management
7. High integrity and work ethics
8. Ability to routinely work under pressure, meets deadlines
9. High attention-to-detail
10. Work independently and collaboratively with a team

These additional qualifications are a plus, but not required to apply:

1. College Degree preferred (high school diploma is required)
2. Current California Department of Insurance License
3. 1 year of experience
4. Proficient MS Office Suite (Word, Excel, Outlook)

We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.

Work environment & physical demands

• Ability to use computer keyboard and sit in a stationary position for extended periods as well as use office machinery such as fax and copy machines, and telephones.

• Work is performed in a typical interior/office work environment.

Valuable benefits

We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.

Some benefits included in this role are:

• Generous time off
• Tuition reimbursement and professional development opportunities
• Charitable contribution match programs
• Stock purchase opportunities

To learn more about a career at MMA, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw

Follow us on social media to meet our colleagues and see what makes us tick:

• https://www.instagram.com/lifeatmma/
• https://www.facebook.com/LifeatMMA
• https://twitter.com/LifeatMMA
• https://www.linkedin.com/company/marsh-mclennan-agency/

The applicable base salary range for this role is $34,700 to $64,600. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Equal Opportunity Statement

Marsh McLennan and its affiliates are EOEMinority/Female/Disability/Vet/SexualOrientation/Gender Identity employers.

#LI-DNI

#LI-remote

#LI-hybrid

#LI-onsite

The applicable base salary range for this role is $34,700 to $64,600. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs.