Associate Account Manager

VANTA Partners Inc; New York (NY); On-site; USD 120,000 - 200,000; Full time

Benefits offered by this job

In-office in NYC

Uncapped commissions

First-year OTE around $140k

Job summary

VANTA Partners Inc. is seeking a growth-focused partnerships pro to act as the growth engine for our post-sale accounts in New York City. This role combines consultative advisory with revenue generation to expand high-value partnerships.

You will lead renewals, upsells, and expansion plays, turning partner feedback into product improvements while delivering dashboards that prove impact. Expect ambiguity, ownership, and rapid iteration in a fast-paced, in-office environment.

Qualifications

• 2+ years in account management, partnerships, customer experience, or customer success.
• Track record growing/expanding high-value accounts.
• Experience influencing senior leaders.
• Strong presentation and storytelling skills.
• 14 days PTO.
• Energetic NYC office proximity.

Responsibilities

• Skyrocketing platform adoption and usage
• Strategic advisory sessions that spark real member wins
• Renewals, upsells, and expansion plays
• Turning partner feedback into product improvements
• Killer metrics dashboards that prove the magic
• Delivering the experience that makes partners rave

Skills

Account management

Partnerships

Customer experience

Storytelling

Presentation

Communication

Job description

Location: New York, NY (In-Office)

Reports To: Director of Partnerships

OTE: $200K+ (base - $70k-$90k + uncapped variable) - typical first year is $140k OTE

The Mission We're the platform re-energizing community finance - helping institutions create stronger, more personal member connections through smart, data-powered marketing & engagement tools.

The Vibe Fast, collaborative crew. Big ideas win. Decisions happen now. Everyone contributes—from product direction to growth plays. Founders are in the trenches with you.

The Role (Fun Version) Become the growth engine for our awesome partners. Turn happy users into even happier, bigger-spending fans. Think consultative wingman + revenue hunter rolled into one.

You'll Own

• Skyrocketing platform adoption and usage
• Strategic advisory sessions that spark real member wins
• Renewals, upsells, and sneaky-good expansion plays
• Turning partner feedback into product gold
• Killer metrics dashboards that prove the magic
• Delivering the kind of experience that makes partners rave

You'll Crush It If You're

• A strategic co-pilot who sees the bigger picture
• A builder who loves crafting process from scratch
• Comfortable thriving in "we're still writing the playbook" mode
• A clear, persuasive communicator who can move execs
• Someone who gets a rush from ownership + impact

Must-Haves

• 2+ years in account management, partnerships, customer experience, or customer success
• Track record growing/expanding high-value accounts
• Experience influencing senior leaders
• Strong presentation and storytelling skills
• 14 days PTO
• Energetic NYC office (proximity = speed)

Reality Check This isn't "keep things running" support. It's building + scaling a post-sale revenue machine. Expect ambiguity, multiple hats, and the chance to shape how we monetize relationships long-term. High ownership, high impact, high upside.