Associate Account Manager

Caterpillar; Honolulu (HI); On-site; USD 52,000 - 75,000; Full time

Job summary

SiriusXM in the United States is seeking an Associate Account Manager to support the Client Services team, helping Account Managers flawlessly execute campaigns for advertisers and agencies, and drive revenue. You will partner with Account Managers to build media plans, manage insertion orders, and monitor campaigns, while collaborating with billing and cross‑functional teams.

This role demands strong communication, organization, and a proactive, detail‑oriented work style in a fast‑paced

Qualifications

• Experience in digital/radio/mobile planning, buying, or account/project management.
• Previous customer service‑oriented role a plus.
• Excellent written and verbal communication.
• Ability to be self‑motivated, organized, detail‑oriented, able to prioritize.
• Able to excel in a fast‑paced environment.
• Experience with Google Drive and Microsoft Office Suite, particularly Excel & PowerPoint is a plus.
• Must have legal right to work in the U.S.

Responsibilities

• Partner with Account Managers to execute a myriad of operational tasks including building media plans, executing insertion orders, ensuring creative is deployed properly and assisting with research requests
• Align with core pod teams to support high‑touch clients and their campaign needs
• Learn the ins and outs of advertising from a collaborative and passionate team
• Assist in monitoring campaigns and ensure campaign delivery across various ad serving systems
• Collaborate with the billing team to resolve monthly invoicing queries (as assigned)
• Provide other ad‑hoc account‑related support
• Delegate work as necessary to internal resources

Skills

Media planning

Account management

Customer service

Communication

Self-motivation

Detail orientation

Prioritization

Work ethic

Tools

Google Drive

Microsoft Office

Excel

PowerPoint

Job description

Who We Are

SiriusXM and its brands (Pandora, SiriusXM Media, AdsWizz, Simplecast, and SiriusXM Connected Vehicle Services) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad‑supported audio entertainment experience for listeners—in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are. This is the place where a diverse group of emerging talent and legends alike come to share authentic and purposeful songs, stories, sounds and insights through some of the best programming and technology in the world. Our critically‑acclaimed, industry‑leading audio entertainment encompasses music, sports, comedy, news, talk, live events, and podcasting. No matter their individual role, each of our employees plays a vital part in bringing SiriusXM’s vision to life every day.

How you’ll make an impact

The Associate Account Manager will support the day‑to‑day needs of the Client Services team, helping Account Managers to flawlessly execute campaigns for Advertisers/Agencies and drive revenue for SiriusXM Media. Your team will include thoughtful, problem‑solving individuals who are passionate about growing the SiriusXM Media brands.

What you’ll do

• Partner with Account Managers to execute a myriad of operational tasks including building media plans, executing insertion orders, ensuring creative is deployed properly and assisting with research requests
• Align with core pod teams to support high‑touch clients and their campaign needs
• Learn the ins and outs of advertising from a collaborative and passionate team
• Assist in monitoring campaigns and ensure campaign delivery across various ad serving systems
• Collaborate with the billing team to resolve monthly invoicing queries (as assigned)
• Provide other ad‑hoc account‑related support
• Delegate work as necessary to internal resources

What you’ll need

• Experience in digital/radio/mobile planning, buying, or account/project management
• Previous customer service‑oriented role a plus
• Excellent written and verbal communication
• Ability to be self‑motivated, organized, detail‑oriented, able to prioritize, and excel in a fast‑paced environment
• Strong work ethic
• Previous experience with Google Drive and Microsoft Office Suite, particularly in Excel & PowerPoint is a plus
• Must have legal right to work in the U.S.

Equal Employment Opportunity

SiriusXM is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws.

The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.