Associate Account Executive, Non-Acute Accounts

HealthStream; Nashville (TN); Hybrid; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking an Associate Account Executive to drive sales in Non-Acute markets. This role focuses on new business development and account management, requiring a strategic approach to align solutions with client objectives. The ideal candidate will possess strong sales experience, particularly in healthcare technology, and demonstrate excellent communication skills. Join a dynamic team where your contributions will directly impact growth and client satisfaction in a fast-paced environment. If you're passionate about sales and eager to make a difference, this opportunity is perfect for you.

Qualifications

• 2+ years of sales experience in competitive environments.
• Experience in healthcare technology and account management.

Responsibilities

• Achieve new order value and annual revenue targets.
• Develop and maintain executive-level relationships.
• Execute territory sales plans for new business opportunities.

Skills

Sales Experience

Customer Service Skills

Communication Skills

Problem-Solving Skills

Relationship Management

Education

Sales Experience in Competitive Environments

Healthcare Technology Experience

Tools

Salesforce

Office Suite

Job description

Job Details

Job Location: Nashville/Remote - Nashville, TN

Position Type: Full Time

Salary Range: Undisclosed

Job Shift: Day

Job Category: Sales

Description

POSITION SUMMARY:

The Associate Account Executive, Non-Acute will be responsible for successfully positioning and selling HealthStream product bundles to both prospective and existing accounts within Non-Acute markets. The Associate Account Executive has primary responsibility for leading new business development (60%), existing account management (30%), and relationship expansion/management for assigned clients (10%). In this role, the Associate Account Executive seeks to align Non-Acute solution offerings with customer business objectives to increase HealthStream annual recurring revenue within their assigned accounts. The Associate Account Executive achieves these goals by executing on strategic territory plans with defined, measurable outcomes.

ESSENTIAL DUTIES OR RESPONSIBILITIES:

1. Attain New Order Value (NOV) targets
2. Attain annual revenue targets (ARR) as set by the sales organization
3. Create and execute on a territory sales plan to close new business opportunities
4. Execute on the retention and growth of assigned existing accounts
5. Prospecting to generate new opportunities within assigned accounts
6. Develop, maintain, and expand executive-level relationships
7. Maintain a pipeline of qualified, active opportunities and manage them to closure
8. Orchestrate internal and external resources throughout the customer lifecycle
9. Position HealthStream Non-Acute solutions through strategic value-based selling, business case definition, and ROI analysis
10. Provide accurate monthly and quarterly forecasting
11. Maintain a deep understanding of the defined Non-Acute market trends and the competitive landscape to effectively position HealthStream and its offerings
12. Establish a professional brand internally and externally by demonstrating with proficiency, all sales team competency statements

Qualifications

JOB SPECIFICATIONS:

A. KNOWLEDGE/EDUCATION AND EXPERIENCE REQUIRED:

1. Two years sales experience with a documented track record sales in highly competitive environments, selling to Non-Acute markets. Experience selling into Physician Offices, FQHC’s, Ambulatory Surgery Centers, and Behavioral Health is a plus.
2. Minimum one year of healthcare technology experience, selling to C-suite and VP-level contacts
3. Minimum one year of New Business sales experience with a focus on acquiring new logos
4. Minimum one year of Account Management experience, retaining and growing existing accounts
5. Ability to work in a team selling environment.
6. Excellent customer service and communication skills (both verbal and written)
7. High level of integrity and professionalism, properly setting expectations both internally and externally
8. Comfortable in working independently in an empowering, fast paced, results oriented culture.
9. Existing relationships with consultants and healthcare executives within Non-Acute markets, specifically Physician Offices, FQHC’s, Ambulatory Surgery Centers, and Behavioral Health is a plus.

B. SKILLS and ABILITIES REQUIRED:

1. Solid computer skills – Office Suite
2. Familiarity with CRM tools such as Salesforce
3. Excellent written and verbal communication skills
4. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
5. Ability to present and demonstrate complex solutions in a way that is compelling & easy to understand