Associate Account Director

Sherwin-williams; Honolulu (HI); On-site; USD 95,000 - 115,000; Full time

Benefits offered by this job

Medical, dental & vision plans

401(k) matching

Flexible PTO + 5-week sabbatical after

Wellness reimbursement

Student loan contributions

Mental wellness coaching

Access to LinkedIn Learning

Fertility support

Family support programs

Paid parental leave

Your 4th Trimester coaching

Job summary

Real Chemistry is seeking an Associate Account Director to lead client relationships, support new business opportunities, and oversee project delivery. You will coordinate cross-functional teams, manage proposals and SOPs, and mentor junior staff to ensure client satisfaction and on-time deliverables.

The role emphasizes strategic planning, effective communication, and collaboration with the PM to meet deadlines and budgets, offering a comprehensive benefits package and growth opportunities.

Qualifications

• Adaptable, resilient, proactive, and driven with strong prioritization skills.
• Highly organized self-starter able to work independently under tight deadlines.
• Creative, flexible, and self-motivated mindset.
• Experience interacting with brands and agencies.
• Strong organizational, written, and verbal communication skills.

Responsibilities

• Drive new business opportunities as support to the Account Director.
• Serve as day-to-day client contact and maintain relationships with stakeholders.
• Moderate meetings and communications, provide timely meeting recaps, and coach junior staff.
• Develop and own strategic operational plans for client scopes (creative briefs, project plans, status spreadsheets).
• Follow SOPs, review timelines and submission deadlines with PM collaboration.
• Coordinate resources and ensure successful work output within budgets and milestones.

Skills

Adaptable

Resilient

Proactive

Independent

Organized

Creative

Brand experience

Agency experience

Communication

MS Word

MS Excel

PowerPoint

Outlook

Science/Health background

Education

Science/health degree

Job description

Associate Account Director

Full job description for the Associate Account Director position at Real Chemistry.

What you’ll do

• New business acquisition
  • Participate in new business opportunities as support to the Account Director.
  • Write and populate proposals/SOWs in response to client inquiries with minimal direction.
• Client services
  • Serve as day‑to‑day client contact.
  • Build and maintain client relationships and debrief with Senior / Associate Account Directors regularly.
  • Moderate meetings, calls and email communications with client stakeholders to ensure a client‑centered approach.
  • Oversee all note‑taking during meetings and provide prompt recaps, coaching junior staff as needed.
  • Coordinate resources for client scopes by developing and owning strategic operational plans (creative briefs, project plans, status spreadsheets, hot sheets, meeting recaps), balancing expectations with successful work output.
  • Follow each client’s Standard Operating Procedures (SOPs) in agency milestone deliveries, review periods, MLR submissions, etc.
  • Work closely with the PM to ensure smooth production of all scopes of work, review timelines, and collaborate to meet submission deadlines.
• Financials
  • Drive the creation of billable job codes.
  • Provide monthly accruals at revenue‑recognition meetings for the scopes/accounts they oversee.
  • Work with the PM to understand project burn versus original budget and communicate updates.
• Professional development & team mentorship
  • Mentor and supervise junior staff.
  • Work with supervision to determine a professional growth plan.
• Collaboration & teamwork
  • Collaborate with cross‑functional team members to succeed.
  • Ensure procedures are followed by team members.
  • Provide feedback to supervisors, leadership, and teammates with a solution‑oriented focus.

Qualifications & Skills

• Adaptable, resilient, proactive, and driven with strong prioritization skills.
• Highly organized self‑starter able to work independently under tight deadlines.
• Creative, flexible, and self‑motivated mindset.
• Experience interacting with brands and agencies.
• Strong organizational, written, and verbal communication skills.
• Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
• Heavy science/health background or degree preferred.

Pay Range

$95,000 - $115,000. Compensation determined based on job‑related, non‑discriminatory factors including experience, skills, certifications, and geographic location.

Benefits

• Medical, dental, and vision plans.
• Generous 401(k) match.
• Flexible PTO and a five‑week sabbatical after five years of service.
• Annual wellness reimbursement, student loan debt contributions, mental wellness coaching.
• Access to more than 13,000 online LinkedIn Learning classes.
• Enhanced fertility support, Bright Horizons family support programs, expanded paid leave for new parents, and personalized coaching support through Your 4th Trimester®.

Equal Employment Opportunity

Real Chemistry is an Equal Opportunity employer and encourages qualified applicants to apply without regard to protected characteristics. Please let us know if you require accommodations during the interview process.