Associate Account Coordinator

Great Northern Corp; Chippewa Falls (WI); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Near-site Clinic (Accessible to Team &

Medical, Dental, Vision, Life and Dis

401k with Company Match Up To 4%

Generous Profit Sharing

Quarterly Attendance Paid Time Off

15 Days of Paid Time Off

10 Paid Holidays

Referral Bonuses

Health Fitness Reimbursement

Employee Loan Program

$1.50 Hourly Shift Differential for 2&

Job summary

Great Northern Corp in Chippewa Falls, WI is seeking an Associate Account Coordinator to support customer service activities and coordinate between customers, account managers, scheduling, and shipping. The role emphasizes accuracy, procedure adherence, and efficient daily operations.

The ideal candidate brings at least two years in customer relations or corrugated experience, or a related bachelor’s degree, with strong interpersonal and written communication skills and proficient Microsoft

Qualifications

• High school diploma or equivalent; post secondary education preferred.
• Minimum two years of experience in a customer relations position and/or two years corrugated experience, or a bachelor’s degree in a related field.
• Excellent interpersonal, verbal and written communication; data entry and Microsoft software experience; telephone etiquette; ability to perform calculations and handle multiple tasks.

Responsibilities

• Perform all aspects of customer service functions under supervision, ensuring accuracy and efficiency.
• Serve as the link between customer, account manager, scheduling, plant, fulfillment and shipping.
• Follow established procedures to manage daily operations and order flow in Chippewa Falls.

Skills

Interpersonal skills

Verbal communication

Written communication

Data entry

Microsoft Office

Telephone etiquette

Numerical calculations

Multitasking

Integrity

Education

High school diploma or equivalent

Post-secondary education preferred

Bachelor’s degree in related field

Tools

Microsoft Office

Job description

Posted Wednesday, July 29, 2026 at 6:00 AM

WHY GREAT NORTHERN

Great Northern is a leading developer and manufacturer of creative solutions for packaging, shipping, merchandising and distributing products for industrial, commercial and retail markets. Established in 1962 and privately owned, Great Northern has a long history of providing secure, stable and meaningful positions.

Our team members produce sustainable and eco-friendly products that are supplied to national brands that impact people's day-to-day lives.

Monday through Friday, some flexibility, between normal business hours 8:00am to 4:30pm

POSITION SUMMARY:

Under general supervision and following established procedures, Associate Account Coordinators perform all aspects of customer service functions in accordance with GNC service, quality, accuracy and efficiency standards. Provides the critical link between customer, account manager, scheduling, plant, fulfillment and shipping. Clearly understands how orders flow through GNC – Chippewa Falls, follows procedures and consistently performs the daily operations this position demands.

1. Education/Training: Requires at least a high school diploma or equivalency; post secondary education preferred.
2. Experience: A minimum of two years experience in a customer relations position and/or two years corrugated experience, or a bachelor’s degree in a related field.
3. Requires Skill In: Excellent interpersonal, verbal and written communication skills; computer data entry experience and experience with Microsoft software; telephone etiquette skills; ability to perform mathematical calculations involving adding, subtracting, multiplying and dividing fractions, decimals and percentages; ability to prioritize and handle multiple tasks; ability to solve problems and make adjustments regarding equipment, process and product; capable of dealing with deadline pressures; integrity regarding confidential and proprietary information.

Opportunities for Growth
You will have the opportunity to learn new skills and acquire new knowledge that can be applied to grow into new positions with higher pay. Furthermore, you can grow your career with Great Northern through advancement opportunities available at our facilities both locally and nationally.

How We Can Make a Difference:

• Near-site Clinic (Accessible to Team Member & Immediate Family Members)
• Medical, Dental, Vision, Life and Disability
• 401k with Company Match Up To 4%
• Generous Profit Sharing
• Quarterly Attendance Paid Time Off Bonus
• 15 Days of Paid Time Off
• 10 Paid Holidays
• Referral Bonuses
• Health Fitness Reimbursement
• Employee Loan Program
• $1.50 Hourly Shift Differential for 2nd and 3rd Shift

Great Northern is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.