Associate

Precision Shooting Center; Fort Snelling Unorganized Territory (MN); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

401k with matching

Medical, Dental, Vision benefits

PTO and Holiday Pay

Job summary

Precision Shooting Center in Plymouth, MN, seeks an Associate to deliver outstanding customer service in a welcoming setting for a new business. You will greet guests, explain simulator experiences, and help them choose packages while promoting memberships.

This entry-level role emphasizes enthusiasm for simulation, teamwork, and a positive guest experience with opportunities to advance into leadership as the company grows.

Qualifications

• Friendly, outgoing personality with a genuine passion for customer service.
• Strong communication and interpersonal skills.
• Ability to work effectively in a team environment and follow instructions from supervisors.
• Basic computer skills and willingness to quickly learn new software programs.

Responsibilities

• Greet every customer warmly at the front counter and deliver an enthusiastic first impression.
• Handle check-in/check-out for simulator bays, equipment rentals, and events; process payments and bookings.
• Explain offerings and get guests excited to try different options and packages.
• Assist guests with basic simulator orientation and troubleshoot minor issues.
• Promote memberships and upgrades through friendly conversations to enhance guest experience and support the business.
• Perform regular cleaning and maintenance to keep areas tidy and inviting.
• Ensure guests understand and follow safety guidelines for simulator use.
• Work with the team to deliver smooth operations and high customer satisfaction.
• Additional duties as assigned.

Skills

Customer service

Communication

Teamwork

Tech-savvy

Enthusiasm for simulation

Tools

Smokeless Range

Simulator management systems

Job description

Precision Shooting Center is a veteran-owned and operated, next-generation indoor simulation range and firearms training center located in Plymouth, MN. We offer cutting-edge simulator-based shooting experiences, private suites, CQB (close-quarters battle) training areas with modular setups, haptic weapon systems, and immersive scenarios—no live firearms or live-fire ranges. Our goal is to deliver a safe, innovative, and fun environment for skill-building, recreational simulation, and professional training for civilians, enthusiasts, and law enforcement. Join us to help launch Minnesota’s premier simulation-focused shooting destination focused on fun, accessibility, and exceptional customer experiences.

POSITION SUMMARY

No previous experience is required—we’re looking for friendly, outgoing people who love great customer service, are excited to come to work every day, and want to grow with a new business. As an Associate, your primary focus is delivering outstanding customer service: being the welcoming face of Precision Shooting Center, creating positive and memorable interactions, and making every guest feel excited, supported, and eager to return. You’ll greet visitors, explain our unique simulator experiences, build enthusiasm for different packages and features, help troubleshoot basic issues, promote memberships, and keep the space clean and inviting. This is an excellent entry-level opportunity with real potential to grow—top performers can advance to Lead Associate, supervisory roles, or specialized positions as we expand.

COMPENSATION AND BENEFITS

Salary: $14 - $17 per hour

Bonus Eligible – Discretionary

401k with matching (vesting per plan schedule)

Medical, Dental, and Vision benefits available

Paid Time Off (PTO) for full-time associates

Holiday Pay

CORE RESPONSIBILITIES

• Greet every customer warmly at the front counter and deliver an enthusiastic, welcoming first impression.
• Handle check-in/check-out for simulator bays, equipment rentals, private sessions, and events; process payments and bookings efficiently.
• Clearly explain Precision Shooting Center’s offerings (simulator experiences, private suites, CQB areas, haptic systems, immersive scenarios) and get guests excited to try different options, packages, and features.
• Assist guests with basic simulator orientation and help troubleshoot minor issues (e.g., software glitches, session resets, setup adjustments).
• Promote memberships, additional sessions, events, and upgrades through friendly, natural conversations to enhance the guest experience and support the business.
• Perform regular cleaning and maintenance duties (e.g., light cleaning of common areas, restocking supplies, keeping simulator stations tidy and inviting).
• Ensure guests understand and follow basic guidelines for safe and enjoyable simulator use.
• Work collaboratively with the team to deliver smooth operations and consistently high levels of customer satisfaction.
• Additional duties as assigned.

REQUIRED QUALIFICATIONS

• Friendly, outgoing personality with a genuine passion for customer service and making people feel welcome.
• Strong communication and interpersonal skills.
• Ability to work effectively in a team environment and follow instructions from supervisors.
• Basic computer skills and willingness to quickly learn new software programs (including simulator management systems like Smokeless Range or similar).
• Enthusiasm for the business and genuine excitement about simulation-based shooting experiences.

PREFERRED QUALIFICATIONS

• Prior retail, customer service, hospitality, or guest-facing experience.
• Familiarity with firearms, shooting sports, or simulation training.
• Experience in entertainment venues, gaming centers, VR/AR setups, or similar environments.
• Military, law enforcement, or security background.
• Familiarity with simulator software (e.g., Smokeless Range or similar systems).

GENERAL REQUIREMENTS AND WORK CONDITIONS

• Ability to stand for extended periods and lift/carry objects weighing up to 50 lbs (e.g., assisting with equipment or setup).
• Work in an indoor environment with simulator screens, lighting effects, haptic feedback, and audio systems.
• Exposure to moderate noise from simulators, group activities, and sound effects; hearing protection may be recommended in certain areas.
• Strict adherence to all facility protocols, safety standards, and operational guidelines.
• Flexibility to work varied schedules, including evenings, weekends, and holidays to match peak customer traffic.
• This is an at-will employment position.
• Precision Shooting Center is an equal opportunity employer committed to diversity, inclusion, safety, and creating fun, memorable experiences for every guest.