AssocDir, FP&M Custodial Svs

Wayne State University; Detroit (MI); On-site; USD 71,000 - 87,000; Full time

Job summary

Wayne State University in Detroit seeks an Associate Director, Facilities Planning & Management Custodial Services to lead all campus custodial operations. You will direct supervisors, ensure safe, clean facilities, and align services with university policies and bargaining agreements.

The role requires strategic oversight of staffing, budgeting, vendor management, inspections, and continuous service improvements, with a focus on cost efficiency and high quality standards across the campus

Qualifications

• Bachelor's degree from an accredited college or university or equivalent combination of technical training and related work experience.
• Minimum of 3 years of supervisory experience in a custodial services organization; higher education experience helpful.
• Competencies include supervisory, communication, analytical, and leadership abilities.

Responsibilities

• Direct overall custodial operations while adhering to university guidelines, policies, procedures, and bargaining unit contracts.
• Recruit, hire, train, and supervise staff to ensure timely and quality customer service.
• Administer bargaining agreements, monitor attendance, leaves (FMLA) and compliance with university policy.
• Oversee budgeting and resource management; allocate department resources and manage equipment needs.
• Coordinate with Building Coordinators and FP&M leadership to ensure quality custodial services and vendor alignment.

Skills

Supervisory Skills

Communications Skills

Analytical Skills

Technology Skills

Organizational Leadership

Education

Bachelor's degree

Tools

Microsoft Excel

Microsoft Office

Automated systems

Job description

AssocDir, FP&M Custodial Svs

Wayne State University is searching for an experienced AssocDir,FP&M Custodial Svs at its Detroit campus location.

Wayne State is a premier, public, urban research university locatedin the heart of Detroit, Michigan where students from allbackgrounds are offered a rich, high-quality education. Ourdeep-rooted commitment to excellence, collaboration, integrity,diversity and inclusion creates exceptional educationalopportunities which prepare students for success in a globalsociety.

Job Purpose

Manages and oversees all custodial operations for the campus.Oversees custodial work through directing the activities ofCustodial Supervisors, who in turn assign and monitor work ofassigned staff, with the goal of sustaining a safe, comfortable,functional and clean environment for building occupants andreliable and cost efficient custodial services for the University.Reports to the Director, Custodial Services.

Essential Functions

Operations Management: Direct overall custodial operations whileadhering to University guidelines, enforcing policy and proceduresand bargaining unit contracts, and holding staff accountable forperformance. Establishes, develops initiative and monitorseffectiveness of custodial programs within area of responsibility.Maintain department fleet of vehicles and electric lift, includingall records pertaining to: routine maintenance, repairs,replacement, fuel credit cards, fuel costs, mileage tracking, anddaily storage. Interface with Building Coordinators on all mattersthat concern custodial services and other tasks related toFP&M.

Staff Supervision: Oversee and supervise staff. Will recruit, hire,train, direct daily activities, discipline and develop staff toensure accurate and timely customer service and service delivery.Ensure transactions for all personnel within the assigned units areperformed in compliance with University policy and procedure.Support and advise all management staff with continued education,product demonstrations and one-on-one training.

Labor Relations: Administer the collective bargaining agreements,including grievance administration, discipline, resolvingattendance issues, monitoring the use of FMLA and other leaves ofabsence. Ensure compliance with University policy and contractualagreements.

Operations Inspections: Aggressively manage custodial programs toensure highest quality services and minimize operating costs.Conduct regular custodial service inspections to achieve custodialstandards. Resolve problems and work with customers to administerservices and/or solutions required by customers.

Budget and Resource Management. Assist the Director with managingthe custodial operating budget. Monitor, review and approvedepartmental expenditures. Interpret University priorities andallocate department resources. Establish equipment needs andmaintains equipment in a responsible manner.

Workforce Management: Develop assignments and scheduled activitiesfor employees within area of responsibility. Develop staffing planand schedules for special events. Assist the Director to maintainsufficient staffing levels of department through the hiring oftemporary employees, utilize diverse labor sources, evaluate anddetermine need to outsource contracted labor and services asrequired.

Quality Service: Assist the Director to continuously improve thequality of services provided by motivating and empoweringemployees, implementing new technology and revising processes andprocedures to improve individual and team effectiveness. Monitorresults and invite customer feedback to ensure customersatisfaction.

Vendor Management: Represent the FP&M Department secureprofessional window cleaning contractors, including coordination ofthe bidding, quality control and work process and results. Assistthe Director to oversee selection of outside vendors; maintain andenforce associated RFP's, purchase orders, and budgets.

Health & Safety: Assist the Director to work closely with otherFP&M departments, Environmental Health and Safety, and allcustomers to ensure health and safety of the workplace andcompliance with all legal requirements of MIOSHA or relatedagencies.

Qualifications

MINIMUM QUALIFICATIONS

Education: Bachelor's degree Additional Education Information: Bachelor's degree from an accredited college or University orequivalent combination of technical training and/or closely relatedwork experience.

Experience: Experienced Additional Experience Information: Minimumof 3 years of supervisory experience in a custodial servicesorganization. Higher education experience helpful.

Competencies Required

Supervisory Skills

Ability to delegate work, set cleardirection and manage workflow. Strong mentoring and coachingskills. Ability to train staff and develop subordinate's skills.Ability to foster teamwork among staff members.

Communications Skills

- Ability to interact and articulatesensitively with students, faculty, staff, and administrators in amulticultural and diverse community. Excellent written and oralcommunication skills.

Analytical Skills

- Ability to compare, contrast and qualitycheck work with a keen attention to detail. Strong analyticalskills including critical thinking and problem solving. Ability toanalyze and interpret contract language.

Technology Skills

- Proficient in the use of automatedsystems, Microsoft Excel and other Microsoft Office tools.

Organizational Leadership Skills

- Ability to plan and setstrategic direction for program development. Must be an effectivecommunicator capable of communicating to both subordinates, peersand upper management as required.

Preferred qualifications

School/College/Division: H42 - Facilities Plan & Manage

Primary department

H4221

Employment type

• Regular Employee
• Job type: Full Time
• Job category: Staff/Administrative

Funding/salary information

• Compensation type: Annual Salary
• Hourly rate:
• Salary minimum:
• Salary hire maximum: $79,350

Job openings

• Number of openings: 1
• Reposted position: No
• Reposted reason: None (New Requisition)
• Prior posting/requisition number:

Background check requirements

University policy requires certain persons who are offeredemployment to undergo a background check, including a criminalhistory check, before starting work. If you are offered employment,the university will inform you if a background check isrequired.