Facilities Manager

The Chronicle Of Higher Education, Inc.; Atlantic Mine (MI); On-site; USD 62,000 - 65,000; Full time

Job summary

The Chronicle Of Higher Education, Inc. seeks a Facilities Manager to lead custodial and maintenance operations. Responsibilities include supervising staff, managing budgets over $1 million, and ensuring service quality and compliance with safety standards. The candidate must have at least three years of supervisory experience and a high school diploma or equivalent.

This role involves project management, technical oversight, and a commitment to customer service and safety. The salary range is $62,000 – $65,000 based on experience.

Qualifications

• Three years of supervisory experience or equivalent.
• Experience in project management, including budget development.
• Proficiency with personal computers and basic software packages.

Responsibilities

• Oversee custodial and maintenance staff.
• Develop and manage operational budgets over $1 million.
• Provide technical expertise in cleaning and maintenance.

Skills

Supervisory experience

Project management

Customer service

Budget management

Safe operation procedures

Education

High School diploma or equivalent

Bachelor's degree in construction, engineering, or business management

Job description

Job Summary

Under the Director of Operations, Facilities Managers oversee Custodial and Maintenance Services in their assigned buildings. Essential duties include hiring, development, and supervision of custodial and maintenance staff, including departmental coordinators, full‑time and part‑time bargaining unit employees, student workers, and temporary employees. Responsibilities include coordinating building cleaning and maintenance schedules and work assignments, establishing and monitoring service levels, and developing and managing departmental budgets.

Responsibilities and Essential Duties

1. Provide direct supervision of custodial and maintenance staff, including full‑time and part‑time bargaining unit employees, student workers, and temporary employees.
2. Establish and adjust cleaning and maintenance assignments to meet operational service levels, including:
   • Interviewing, hiring, and training staff
   • Planning, assigning, and directing work
   • Developing and appraising employee performance
   • Addressing day‑to‑day staffing issues such as scheduling, time‑management, and problem resolution.
3. Develop and manage multiple operational budgets of more than $1,000,000 within Facilities Operations.
4. Supervise and coach assigned staff by actively supporting an organizational culture where employees feel empowered and valued, including:
   • Aligning operations with departmental goals
   • Completing required performance and probationary reviews
   • Supporting employee professional development
5. Provide technical expertise, recommendations, and oversight of non‑routine cleaning services such as window washing, stripping/waxing floors, and carpet extraction.
6. Provide technical expertise, recommendations, and oversight of building maintenance as it relates to carpentry, painting, and mechanical trades.
7. Inspect completed work for conformance to service levels, specifications, and industry standards; ensure conformance to safety and sanitation regulations.
8. Oversee the operation and maintenance of building utilities and infrastructure including campus sanitary sewer, storm sewer, water, and lighting systems.
9. Manage inventory in assigned areas including, but not limited to, ordering furniture, equipment, and custodial/maintenance supplies.
10. Lead projects as they are assigned, including organizing work assignments and ensuring that work is completed on time and within budget.
11. Assess and quantify custodial/maintenance needs by supporting the development of innovative solutions, service levels, and quality standards that align with departmental goals and the University mission.
12. Develop and monitor ongoing preventive and deferred maintenance programs for departmental equipment, building‑related infrastructure, and other areas as required.
13. Work with third‑party contractors in all phases of project management including setting up the scope of work, procuring bids, oversight of work, and conducting follow‑up punch‑list audits.
14. Provide excellent customer service to students, faculty, staff, and off‑campus customers including assisting with resolving customer service issues.
15. Work irregular hours due to the nature of the position, including serving in a regular on‑call rotation with the Facilities Managers.
16. Apply safety‑related knowledge, skills, and practices to everyday work and support the development and implementation of strategies that bolster the safety culture in Facilities Management. Report all safety‑related concerns to your supervisor.
17. Commit to learning about continuous improvement strategies and applying them to everyday work. Actively engage in University continuous improvement initiatives.

Required Education, Certifications, Licensures

• High School diploma or an equivalent combination of education and experience that provides comparable knowledge and abilities.
• Must possess a valid driver’s license and a satisfactory driving record.

Required Experience

• Three years of supervisory experience, or an equivalent combination of experience and comparable knowledge.
• Three years of project management experience including budget development, project planning, implementation oversight.
• Experience using personal computers, phones/tablets, and basic software packages, including Microsoft and Google suites.

Desirable Education and/or Experience

• A bachelor’s degree with a construction, engineering, or business‑management concentration.
• Five years of supervisory and project management experience including budget development, project planning, implementation, and oversight.
• Experience with facility operations and maintenance in a residential or institutional setting.
• Experience inspecting completed work for conformance to specifications and design standards while ensuring compliance with safety and sanitation guidance.
• Project management experience, including meeting deadlines and tracking budgets.
• Demonstrated ability to lead projects, including prioritizing and organizing work assignments and ensuring that work is completed on time and within budget.
• Knowledge of building maintenance and/or construction trades practices, techniques, and applicable rules and codes.
• Practical experience in the diagnosis and maintenance of hand‑held tools and custodial/maintenance equipment.
• Familiarity with maintenance management software and electronic work request ticketing system.
• Experience supervising bargaining unit personnel.
• Possession of a certification in First‑Aid and Cardio‑Pulmonary Resuscitation (CPR).
• Possession of Level One or Level Two Certifications from the Michigan Occupational Safety and Health Administration (MIOSHA) in General Safety and Health, Safety and Health Management Systems, and Occupational Health.
• Prior safety training in fall protection, bloodborne pathogens, excavation and trenching, ladder use, scaffold use, material handling, hazardous waste disposal, confined space entry, personal protective equipment, hazardous substance/spill awareness.

Required Knowledge, Skills, and/Or Abilities

• Proven understanding of safe operation and maintenance procedures.
• Demonstrated excellent interpersonal and customer service skills.
• Demonstrated experience managing and motivating staff.
• Demonstrated ability to manage multiple tasks, deadlines, and priorities.
• Ability to develop and manage budgets of $1,000,000 or more.
• Demonstrated ability to read and interpret documents such as safety rules, operation and maintenance manuals, and written instructions.
• Demonstrated ability to analyze data, summarize results and compose routine reports/correspondence.
• Demonstrated teambuilding and networking skills.
• Demonstrated ability to function effectively in stressful work environments.
• Demonstrated ability to build relationships and collaborate with faculty, students, parents, staff, and advisors.
• Demonstrated ability to communicate effectively across cultural boundaries and work harmoniously with diverse groups of students, faculty, and staff.
• Demonstrated commitment to contribute to a safe work environment.

Desirable Knowledge, Skills, and/Or Abilities

• Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to effectively present information to both groups and individuals, including, but not limited to students, faculty, staff, and visitors.
• Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Reasoning Ability: Ability to solve practical problems and deal with a variety of problems in standardized situations. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret a variety of technical instructions in mathematical, diagram, written, or oral form.
• Ability to initiate action and render decisions efficiently.
• Experience being a goal‑oriented, self‑disciplined, willing risk‑taker with a genuine interest in the success of all students.
• A positive attitude towards innovation and creativity, and a sense of humor.
• Knowledge of process improvement and business management.
• Excellent leadership, organizational, and written/presentation skills.
• Ability to perform duties in confined space.
• Excellent work attendance record.
• Demonstrated success in, or potential future contributions to, working with persons with a wide variety of backgrounds and viewpoints.

Work Environment and Physical Demands

The work environment is comparable to that of an atypical ‘industrial plant’ office. Noise levels are usually low to moderate but can be very loud in other locations on campus. The employee may occasionally be required to work in elevated locations or in areas where chemical, biological, or physical hazards may be present, including fumes, particulates, or electrical shock hazards. Outdoor work may be required in all weather conditions, including blizzards and extreme heat or cold. Daily duties require standing, walking, sitting, climbing or balancing, stooping, kneeling, crouching or crawling, and reaching with hands and arms. The employee must regularly lift and move up to 25 pounds; frequently lifting and moving more than 100 pounds. Vision requirements include close, distance, color, peripheral vision, depth perception, and the ability to adjust focus.

Required Training and Other Conditions of Employment

• Employee Safety Overview
• Anti‑Harassment, Discrimination, Retaliation Training
• Annual Data Security Training
• Annual Title IX Training
• General Safety Awareness
• Hazard Communication
• Bloodborne Pathogens

Other Conditions of Employment

Successful applicants are responsible for ensuring eligibility to work in the United States (citizen or lawful permanent resident) on or before the effective date of appointment, and maintaining eligibility without sponsorship throughout the appointment.

Salary

The salary range for this position is $62,000 – $65,000, which will depend on experience and qualifications.

Equal Opportunity Statement

Michigan Technological University is an Equal Opportunity Educational Institution/Equal Opportunity Employer that provides equal opportunity for all, including protected veterans and individuals with disabilities.