Assoc Patient Access Rep - OB_GYN Care - Castleton

Community Health Network; Vertland (IN); On-site; USD 32,000 - 46,000; Full time

Job summary

Community Health Network is seeking an Associate Patient Access Representative to be the first contact for OB_GYN care in Castleton. You will handle patient registration, scheduling, and financial clearance to ensure smooth visits.

Responsibilities include insurance verification, CMS standards adherence, data entry of demographics and payments, and maintaining accurate electronic health records to support efficient patient flow.

Qualifications

• High School Diploma or GED required.
• 1+ years healthcare office experience preferred.
• Proficient in inpatient, outpatient, and emergency registrations.
• Completes Admissions, Discharges, and Transfers promptly.
• Ability to monitor patient movement in hospital/ambulatory settings.
• Uses EPIC work queue to pre-register scheduled patients.
• Verifies medical necessity per CMS standards and communicates coverage to patient.
• Accurately enters patient demographics, insurance, and financial information.
• Gathers and verifies confidential health and financial information from patients.
• Verifies completeness of the electronic health record (EHR) and makes changes

Responsibilities

• Serve as first contact for visitors handling customer service, registration, and financial clearance.
• Perform check-ins, scheduling, payment collection, insurance verification, and compliance tasks.
• Ensure smooth workflows and confirm coverage and eligibility.
• Prepare patients administratively and financially for visits.

Skills

Customer service

Healthcare office

EPIC experience

Registration/Admissions

Data entry

Education

High School Diploma or GED

Tools

EPIC software

Job description

Assoc Patient Access Rep - OB_GYN Care - Castleton

Castleton
Indianapolis , IN 46250
United States

Shift

Day Job

Hours

MONDAY - FRIDAY
7-5 (4) 10 HOUR SHIFTS AVAILABLE OR 5 (8) HOUR SHIFTS

Community Health Network 8.12K subscribers

Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered — and we couldn’t do it without you.

Make a Difference

The Associate Patient Access Representative (APAR) is the first contact for visitors, handling customer service, patient registration, and financial clearance. This role includes check-ins, scheduling, payment collection, insurance verification, and compliance management. The APAR ensures smooth workflows and adherence to guidelines, preparing patients administratively and financially for their visits.

Exceptional Skills and Qualifications

• High School Diploma or GED High School diploma or GED equivalent (Required)
• 1+ years: Experience in healthcare office setting and/or work history with strong customer service background (Preferred)
• Registration/Admissions: Proficient in all types of registrations (i.e., inpatient, outpatient, and emergency admits)
• Completes Admissions, Discharges, and Transfers in a timely manner when applicable
• Ability to monitor and perform all patient hospital and/or ambulatory movement
• Utilizes EPIC work queue to pre-register scheduled patients
• Verifies medical necessity in accordance with the Centers for Medicare & Medicaid Services (CMS) standards and communicates relevant coverage and eligibility information to the patient
• Accurately identifies and enters patient demographics, insurance, and financial information including inpatient and outpatient benefits
• Gathers and verifies all appropriate, confidential health and financial information from patients while using various computer software to assure payment for all authorized services
• Confirms the completeness of the electronic health record (EHR) and makes necessary changes

Why Community?

At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. We consider ALL an integral part of the exceptional patient experience. We PRIIDE ourselves on not having employees but Caregivers. Join our Community as we make a difference in your community.

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