Assisted Outpatient Treatment (AOT) Care Coordinator

NorthKey Community Care; Covington (KY); Hybrid; USD 32,000 - 43,000; Full time

Benefits offered by this job

Salary: $37,648

Potential for up to 12% annual bonus

PTO up to 16 days first year

10 Paid Holidays

Health, vision, dental plans

HSA Employer match up to $1000

401(k) with employer match

Professional Development

Free Supervision

Public Service Loan Forgiveness

Job summary

NorthKey Community Care seeks an Assisted Outpatient Treatment (AOT) Care Coordinator to join its multidisciplinary Community Integration Team, delivering community-based care coordination, outreach, rehab support, and case management to individuals with serious mental illness and co-occurring disorders.

This role coordinates services across medical, behavioral health, housing, employment, and social supports, while engaging clients in recovery-focused planning.

Qualifications

• A bachelor's degree in a related field is required.
• At least one year of experience in behavioral health, case management or related services is required.
• Experience with ACT, AOT, forensic, or community behavioral health populations preferred.
• Valid driver's license, insurance, acceptable driving record, and reliable transportation required.

Responsibilities

• Engage clients in a collaborative relationship to promote recovery and independence.
• Provide community-based services in homes, hospitals, courts, and other settings.
• Coordinate medical, behavioral health, housing, employment, and social services.
• Assist clients in obtaining and maintaining benefits and community resources.
• Provide outreach to engage individuals who are hard to reach in clinic settings.
• Maintain frequent face-to-face contact with clients in community settings.
• Support development of daily living, independent living, and social skills.
• Coordinate care across transitions between hospitals, corrections facilities, and community services.
• Educate clients and families about recovery, wellness, and available resources.
• Assist with crisis response and safety planning in collaboration with the treatment team.

Skills

Case management

Behavioral health

Outreach

Transportation

Education

Bachelor's degree in Social Work, Psychology, Human Services or related field

Job description

Job Description

NorthKey Community Care is seeking an Assisted Outpatient (AOT) Care Coordinator. The AOT Care Coordinator serves as a member of the multidisciplinary Community Integration Team, providing community-based care coordination, outreach, rehabilitation support, case management, and recovery-oriented services to individuals with serious mental illness and co-occurring disorders. Services are delivered through Assisted Outpatient Treatment (AOT/Tim's Law), and other community-based programs to promote recovery, stability, independence, and successful integration within the community.

Work Location

Varied as Assigned (Community-Based Services, Client Residences, Hospitals, Courts, Correctional Facilities, Personal Care Homes, and Other Community Locations)

Perks & Pay

• Salary: $37,648
• Potential for up to 12% annual contingency bonus
• Generous plan for paid time off (PTO) (Up to 16 days the first year)
• 10 Paid Holidays
• Individual and family insurance coverage: Various medical, vision, and dental plans to choose from
• HSA Employer match up to $1000, depending on plan
• 401(k) with employer match
• Professional Development
• FREE Supervision!
• Potential eligibility for student loan forgiveness through the Public Service Loan Forgiveness program

Qualifications

• A bachelor's degree from an accredited college or university is required. Degrees in Social Work, Psychology, Human Services, Sociology, Behavioral Science, or another related field is required,
• At least one year of experience in behavioral health, substance use treatment, case management, rehabilitation services, or community support services is required.
• Experience working with ACT, AOT, forensic, or community behavioral health populations preferred.
• Valid driver's license, insurance, acceptable driving record, and reliable transportation required.

Care Coordination and Community Support Services

• Engage clients in a structured, collaborative relationship that promotes recovery, self- sufficiency, independence, and community integration.
• Provide community-based services in homes, hospitals, courts, correctional facilities, shelters, and other community settings.
• Participate as an active member of the multidisciplinary AOT treatment team.
• Coordinate medical, behavioral health, housing, employment, educational, transportation, and social support services.
• Assist clients in obtaining and maintaining benefits, insurance coverage, and community resources.
• Provide outreach services to individuals who are difficult to engage in traditional clinic- based treatment.
• Maintain frequent face-to-face contact with clients in community settings.
• Support clients in developing daily living, independent living, social, vocational, and community functioning skills.
• Coordinate and support services for individuals with serious mental illness, co- occurring disorders, substance use disorders, or developmental disabilities.
• Identify and address risks and gaps in care that may contribute to hospitalization, emergency room utilization, housing instability, or reduced functioning.
• Provide education to clients, families, and natural supports regarding recovery, wellness, and available community resources.
• Assist with crisis response, safety planning, and coordination of appropriate services in collaboration with the treatment team.
• Provide transportation to clients, as clinically appropriate and in accordance with NorthKey policies, to facilitate access to medical and behavioral health appointments, court hearings, community resources, treatment services, and other necessary activities.
• Coordinate care during transitions between hospitals, correctional facilities, residential settings, and community-based services.

Care Coordination and Community Support

• Provide treatment monitoring and support services for individuals participating in Assisted Outpatient Treatment (AOT).
• Support compliance with Tim's Law and court-ordered treatment requirements.
• Collaborate with courts, probation, parole, detention facilities, attorneys, law enforcement, and other stakeholders.
• Track court orders and treatment participation requirements.
• Attend court hearings, case reviews, staffing meetings, and community partner meetings as assigned

Documentation and Quality Assurance

• Complete all required documentation accurately and within established timelines.
• Complete reports, referrals, prior authorizations, and other required records in a timely manner.
• Monitor and document progress toward treatment plan goals.
• Monitor service utilization and assist in maintaining reimbursable services.

Professional Responsibilities

• Complete all mandatory training and professional development requirements.
• Maintain HIPAA compliance and client confidentiality.
• Participate in weekly AOT meetings, multidisciplinary staffing, and program needs.
• Perform other duties as assigned.

In Relation to Administration

• Adhere to all NorthKey Community Care policies and procedures.
• Maintain confidentiality in all matters pertaining to client information.
• Maximize efficiency and effective use of time while maintaining accurate and punctual time reporting.
• Attend internal meetings related to responsibilities and duties.
• Maintain a professional and business-like manner when interacting with staff, community partners, courts, hospitals, and referral sources.
• Represent NorthKey Community Care in a professional and appropriate manner.

Since 1966, NorthKey Community Care (NorthKey) has provided quality, evidence-based mental health, substance use, and developmental disabilities services to the Northern Kentucky region with the commitment to providing the right service, at the right time, and in the right place. With multiple convenient locations throughout the Northern Kentucky region (Kenton, Boone, Campbell, Grant, Carroll, Gallatin, Pendleton, and Owen counties), NorthKey offers a wide array of mental health, substance use, and developmental disabilities services unparalleled in the region.

Join our team to help us fulfill our mission of

Transforming Lives and Communities Through Excellence in Mental Health, Substance Use, and Developmental Disabilities Services!