Assistant Wellness Director

Heights Wellness Retreat; Kansas City (MO); On-site; USD 48,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Bonus based on performance

Company parties

Employee discounts

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Wellness resources

Free uniforms

Job summary

Massage Heights is a U.S. and Canadian franchise dedicated to creating spaces where people feel valued, supported, and inspired.

We are seeking an Assistant Wellness Director to support, inspire, and help lead a team that delivers exceptional experiences to every guest who walks through our doors. You’ll work closely with the Wellness Director to keep the Retreat running smoothly, motivate the team, and help guests feel amazing.

Qualifications

• 1+ year of sales or retail management experience.
• Strong leadership, communication, and organizational skills.
• Experience coaching, training, and navigating conflict.
• Comfortable with computers and standard software.
• Basic business math skills.
• A self-starter mindset with a passion for people.

Responsibilities

• Partner with the Spa Director to oversee daily operations, revenue goals, and inventory.
• Recruit, hire, train, and develop a high-performing team.
• Lead front desk training with coaching, role-playing, and sales support.
• Build schedules that keep the Retreat running smoothly.
• Set and achieve team and individual goals.
• Create a culture where exceptional guest service is the norm.
• Strengthen guest loyalty by consistently delivering the Massage Heights experience.

Skills

Sales management

Leadership

Communication

Coaching

Computers

Business math

Self-starter

Tools

Zenoti

Job description

Benefits:

• Competitive salary
• Bonus based on performance
• Company parties
• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development
• Wellness resources
• Free uniforms

Assistant Wellness Director – Massage Heights Where elevating lives starts with elevating our team. At Massage Heights, our purpose is simple: Elevate the Lives of the People We Touch. If you’re passionate about wellness, love helping people grow, and thrive in a positive, high-energy environment, you’re going to feel right at home with us. We’re looking for an Assistant Wellness Director who’s ready to support, inspire, and help lead a team that delivers incredible experiences to every guest who walks through our doors. You’ll work closely with the Wellness Director to keep our Retreat running smoothly, our team motivated, and our guests feeling amazing. If you’re ambitious, sales-savvy, people-focused, and ready to grow your career in the wellness industry, this role is calling your name.
Why You’ll Love Working Here

• Personal and professional growth opportunities
• Leadership development that actually develops leaders
• Beautiful, serene Retreat environments
• Massage Heights Family Fund support
• Employee discounts on services & retail
• Modern digital workspace
• Competitive pay + commission + bonus opportunities

Your Schedule

• 6–8 hour shifts
• Days, evenings, weekends, and holidays as needed
• Flexible mix of day and evening shifts

What You’ll Do

• Partner with the Spa Director to oversee daily operations, revenue goals, and inventory
• Recruit, hire, train, and develop a high-performing team
• Lead front desk training with coaching, role-playing, and sales support
• Build schedules that keep the Retreat running smoothly
• Set and achieve team and individual goals
• Create a culture where exceptional guest service is the norm
• Strengthen guest loyalty by consistently delivering the Massage Heights experience

What You Bring

• 1+ year of sales or retail management experience
• Strong leadership, communication, and organizational skills
• Experience coaching, training, and navigating conflict
• Comfortable with computers and standard software
• Basic business math skills
• A self-starter mindset with a passion for people

Bonus Points If You Have

• Experience with Zenoti or similar spa POS systems
• Familiarity with massage, skincare, or spa environments
• Experience working within a franchise model

Who We Are
Massage Heights is a U.S. and Canadian franchise dedicated to creating spaces where people feel valued, supported, and inspired. Our locally owned Retreats offer therapeutic massage and skincare services in beautiful, calming environments. We’re committed to helping our Members, guests, and team members live healthier, more balanced lives.

Our Values

• Loyal
• Authentic
• Passionate
• Diligent