Assistant Waterfront Manager

City of Burlington, Vermont; Burlington (VT); On-site; USD 32,718 - 36,823; Full time

Job summary

The City of Burlington, Vermont is seeking a Marina Operations Supervisor to oversee Dockmasters, Waterfront Supervisors, and the two municipal marinas. The role partners with the Marina Manager to run day-to-day operations, handle cash deposits, and schedule staff for seasonal coverage.

Typical duties include supervising shifts, training staff, ensuring customer service, maintaining facilities and equipment, and managing park and harbor operations.

Qualifications

• Valid Driver's License required.
• Valid Boater's license required.

Responsibilities

• Schedule Dockmasters and Supervisors for appropriate shifts.
• Train seasonal staff at start of season and as needed.
• Process daily cash-outs and deposits within 24 hours.
• Provide excellent customer service and train staff accordingly.
• Oversee stocking of facilities and cleaning of premises.
• Maintain and care for harbor assets and vessels.
• Supervise Burlington Harbor and Moorings; manage transient dockage fees.

Skills

Driver's license

Boater license

Job description

General Purpose

This position is responsible for the oversight of the Dockmasters, Waterfront Supervisors and general operations of the two municipal marinas and surrounding grounds/parks. This position will work closely with the Marina Manager to ensure efficient systems are in place to run the day-to-day operations of the Marina. In addition, this position has financial responsibilities to ensure the proper handling of cash and deposits through the Marina software. This position will also schedule dockmasters, supervisors for their shifts and provide seasonal staff support to ensure a positive workplace.

Union Affiliation

Non-Union

Pay Grade

$23.75 - $26.73 Hourly

Remote Tier 1

Up to Zero (0) days remote/week

Essential Job Functions

• Schedule Dockmasters and Supervisors for appropriate shifts, ensuring proper coverage
• Training the Dockmasters and Supervisors at the beginning of the season, and throughout as necessary
• Perform daily cash-outs and follow proper money management or ensure this task has been assigned to a supervisor. Ensure all deposits go to the bank within a 24-hour timeline of completion
• Prioritize positive and helpful customer service actions daily. Train other seasonal staff to be helpful and courteous at all times when interacting with the public
• Oversight of adequate stocking all facilities with necessary paper and chemical products
• Assigning routine maintenance and cleaning of all facilities. Participate and lead by example with cleaning of all facilities and pumpouts
• Maintenance and care of the two work vessels
• Supervision of Burlington Harbor and Moorings
• Accepting and processing transient dockage and mooring fees
• Processing other POS operations (Pump outs, Hourly)
• Track and assign light maintenance of Waterfront facilities, including but not limited to: Painting, scraping, graffiti removal, spider web removal
• Evaluate the docking systems, including but not limited to: Bumper repair, cleat repair, daily assessment and daily cleaning
• Trash Removal: Boathouse, Perkins Pier, Waterfront Park, Special Events, Gate Booths, City Hall, Battery Hill, Lake Street, Fishing Pier, Skate park and other parks at request
• Oversight of Park Landscaping: Mowing, weed-whacking, debris removal of select Waterfront areas
• Special Event supervision as needed
• Informs patrons of park and harbor rules and regulations
• Train all gate attendants on proper money handling procedures, and high level of customer service
• Assist in ensuring all seasonal boater contracts and registrations has been received or assign duties to staff
• Ensure water samples are done in a timely fashion and appropriate notifications regarding beach closures have been made
• Assist in counter staff operations including assigning duties. Ensure cancellations are filled in a timely fashion.
• Act as facility and operations Manager in place of the Marina Manager when assigned
• Performs other such duties as may be assigned by the Marina Manager
• Position may require the operation of City vehicles and/or personal vehicles in order to conduct City business.

Qualifications/Basic Job Requirements

• Ability to actively support City diversity, equity, and cultural competency efforts within stated job responsibilities and work effectively across diverse cultures and constituencies.
• Demonstrated commitment to diversity, equity and inclusion as evidenced by ongoing trainings and professional development.
• Valid Driver’s License
• Operation of a City vehicle or personal vehicle to conduct City business without providing proof of a valid driver's license to Human Resources will not be permitted. A valid driver’s license shall be defined as a current state of residence-issued license to operate a motor vehicle on public roadways. Position also requires the ability to be covered under the City’s vehicle insurance policy prior to operation of any City vehicles or non-City vehicles for City business
• Valid Boaters license

Additional Information

The City of Burlington is proud to be an equal opportunity employer, and we are strongly committed to creating a dynamic and equitable work‑force that mirrors the population and world that we serve. We do not discriminate on the basis of political or religious affiliation, race, color, national origin, place of birth, ancestry, age, sex, sexual orientation, gender identity, marital status, crime victim status, veteran status, disability, HIV positive status, or genetic information in employment or the provision of services. In addition to being an equal opportunity employer we actively encourage applicants who can contribute to our growing diversity to apply. Applications for our employment opportunities are only accepted online through our Government Jobs website.

For accessibility information or alternative formats, please contact Human Resources Department at 802-540-2505 or [e-mail].