Assistant Warehouse Manager

The Legacy Companies, LLC; Pennsylvania; On-site; USD 52,000 - 62,000; Full time

Job summary

The Legacy Companies, LLC is seeking an Assistant Warehouse Manager in Hamilton Township, NJ to oversee daily order fulfillment and staffing in the Value Added/Outbound areas. You will supervise colleagues, ensure on-time shipping, and coordinate returns while maintaining inventory integrity.

Responsibilities include managing KPI reporting, supporting the warehouse manager, and ensuring safety and compliance across the VA and Returns departments. Strong Excel and WMS knowledge is essential.

Qualifications

• Associate degree is required.
• 4–6 years of supervisory experience in a warehouse/distribution setting.
• Experience in operations, manufacturing or distribution management.
• Proficient in Excel (pivot tables and formulas) and MS Office.
• Strong understanding of Warehouse Management Systems.

Responsibilities

• Manage day-to-day fulfillment of customer orders in the VA/Outbound area.
• Ensure on-time shipping of consumer orders and meet hourly fulfillment targets.
• Coordinate with internal sales on shipment priorities and status.
• Oversee product returns and interactions with AR and Customer Service.
• Support warehouse manager in other areas as needed.
• Reconcile inventory, shipments, and returns daily in systems.
• Pack, label, and ship orders per customer standards.
• Maintain shipping documentation and KPI reporting to leadership.
• Staff Value Added and Returns departments according to budget.
• Maintain a clean, safe work environment and preventive maintenance.
• Develop purchasing for packaging materials and MRO items.

Skills

Supervisory experience

Operations management

Warehouse management

MS Office proficiency

Excel pivot tables & formulas

Education

Associates Degree

Tools

Excel

Warehouse Management Systems

Job description

Assistant Warehouse Manager

Location: Hamilton Township, NJ, US

Salary: $25.00 to $30.00 Hourly

Overview

An Assistant Warehouse Manager is responsible for implementing workflow procedures based on direction from the company's General Manager. Their duties include supervising employees during day-to-day tasks, providing customer support in escalated situations and managing the overall workflow of a workplace.

Responsibilities

• Manage the day-to-day fulfillment of customer orders within the Value Added/Outbound Consumer Section of the distribution center.
• Responsible for shipping consumer type customer orders complete and on time. Expected to meet or exceed hourly fulfillment rate standards
• Respond to daily inquiries from the internal sales administrators regarding the status and prioritization of shipment activity within the VA/Outbound area
• Manage the product return process, and interaction with various AR and Customer Service staff within the company.
• Provide support to the warehouse manager in functional areas outside of the immediate VA and Returns depts. as necessary.
• Reconcile inventory, shipments and returns in systems on daily basis
• Pack, mark and ship orders in accordance with customer standards
• Maintain documentation of consumer type customer shipping standards
• Staff the Value Added and Returns departments according to budget and volume
• Maintain a clean and safe working environment
• Ensure proper preventative maintenance programs are in place for the equipment and resources within the Value-Added section of the distribution center
• Develop and maintain a purchasing replenishment program for packaging materials and MRO items for the value added and returns dept.
• Manage the Value Added and Returns dept. staff ensuring compliance to company rules and regulations as noted in the policy manual.
• Manage, develop, and report KPI’s to leadership regarding performance of Value Added and Return Depts.
• Manage staff performance by coaching, counseling, disciplining, planning, monitoring, and performing evaluations of employees.

KPIs / Key Goals

• Safety Meetings – Monthly Participation 100%.
• Units Shipped Per Hour / Per Man Hour.
• # of Containers Processed.
• % of sales Shipped (Fill Rate) – 98%.
• Returns processed and Ag. Return receiving time.
• All KPI and goals are evaluated and may change depending on direction and strategy of COO.

Qualifications

• Associates Degree
• 4-6 years of Supervisory
• Operations, Manufacturing, Distribution Management Required.
• Exceptional in Microsoft Office Suite - with the ability to use Excel advanced functions of pivots and formulas.
• Strong understanding of Warehouse Management Systems and Concepts
• Prior management or supervision of employees in warehouse facility.