Assistant Vice President, Administrative Projects

Metropolitan Transportation Authority (MTA); New York (NY); On-site; USD 150,000 - 187,000; Full time

Job summary

Metropolitan Transportation Authority (MTA) seeks an AVP for Administrative Projects to identify department-wide administrative trends and deliver strategic recommendations for executive decision-making. The role spans workforce development, processes, performance management, and productivity optimization.

The position conducts high-level data gathering and KPI development to improve workforce and operational productivity, partnering with executive leadership and support functions to drive

Qualifications

• Bachelor’s degree in a relevant field or equivalent experience.
• Minimum 10 years of progressively responsible project coordination experience.
• Minimum 6 years of supervisory experience leading teams or managing initiatives.

Responsibilities

• Lead department-wide administrative and operational improvement initiatives through data analysis and strategic planning.
• Develop and evaluate KPIs, dashboards, and reporting tools for data-driven decisions.
• Collaborate with executive leadership, divisions, labor relations, and HR to drive workforce optimization and administrative effectiveness.
• Identify opportunities to standardize and modernize administrative processes and workflows.
• Oversee special projects, audits, and assessments related to attendance, staffing trends, and organizational performance.

Skills

Strategic planning

Analytical skills

Presentation skills

Independent work

Cross-functional collaboration

Education

Bachelor’s Degree in Business Administration, Public Administration, Transportation Management, Project Management, Organizational Development, Management, Engineering, Finance, Operations Management, Public Policy, or related field

Equivalent education/experience

Job description

Positon Summary

The Assistant Vice President, Administrative Projects, is responsible for identifying department-wide administrative trends and provide strategic short and long-term recommendations to inform executive decision making and ensure the achievement of operational and administrative goals. The role is a subject‑matter expert across multiple operational and administrative disciplines—including workforce development, workforce processes, performance and availability management, operational workflows, and productivity optimization. The position conducts high-level data gathering and analysis, including analyzing availability, absenteeism, and compliance and developing key performance indicators to improve workforce and operational productivity.

Description

JOB INFORMATION:

Title

AVP Administrative Projects

Authority

TA/OA/MTA Bus

Department

Strategic Priority

Division/Unit

Executive Vice President

Location

Various

Hours

8:00 AM – 4:00 PM

Telework (if Applicable)

Reporting Manager (if Applicable)

Deadline (if Applicable)

10/30/2026

Compensation / Authority - Union

AVP Administrative Projects

Salary

$149,840 – $187,301(PPM011)

Positon Summary

The Assistant Vice President, Administrative Projects, is responsible for identifying department-wide administrative trends and provide strategic short and long-term recommendations to inform executive decision making and ensure the achievement of operational and administrative goals. The role is a subject‑matter expert across multiple operational and administrative disciplines—including workforce development, workforce processes, performance and availability management, operational workflows, and productivity optimization. The position conducts high-level data gathering and analysis, including analyzing availability, absenteeism, and compliance and developing key performance indicators to improve workforce and operational productivity.

Responsibilities

• Lead department-wide administrative and operational improvement initiatives through data analysis, workforce performance monitoring, and strategic planning to enhance productivity, efficient, and service delivery.
• Develop, implement, and evaluate key performance indicators, executive dashboards, and operational reporting tools to support data-driven decision-making and long-term organizational objectives.
• Collaborate with executive leadership, operating divisions, labor relations, human resources, and support functions to drive workforce optimization, operational consistency and administrative effectiveness across the agency.
• Identify opportunities to streamline, standardize, and modernize administrative processes and operational workflows to improve compliance, accountability, resource utilization, and cost effectiveness.
• Oversee special projects, audit, perform operational assessments, and cross-functional initiatives related to attendance management, staffing trends, employee availability, operational performance, and overall organizational effectiveness.
• Performs other duties as assigned
• Complies with all policies and standards
• May be required to work hours outside regular work hours, as applicable
• Observes the work performed by contractors, as applicable
• Reviews invoices and approves them if the work has contractual standards, as applicable
• Addresses performance issues with the contractor when possible, as applicable
• Escalates issues to other parties when needed, as applicable

Education And Experience

• Bachelor’s Degree in Arts/Sciences (BA/BS) Business Administration, Public Administration, Transportation Management, Project Management, Organizational Development, Management, Engineering, Finance, Operations Management, Public Policy, or a related field.
• A satisfactory equivalent of education and experience in lieu of a degree
• Minimum 10 years of progressively responsible experience coordinating projects and fostering teamwork and
• Minimum 6 years of supervisory experience leading teams, or managing initiatives

Desired Skills

• Knowledge of strategic planning principles and the ability to translate executive priorities into actionable initiatives.
• Strong analytical and problem solving skills to evaluate complex issues and develop solutions.
• Presentation skills to communicate information clearly to executive audiences and stakeholders.
• Operate independently and deliver measurable improvements.

SELECTION METHOD

Based on evaluation of education, skills, experience, interview, and written assessment. All selected candidates will be subject to a full background investigation that includes employment and education. Discrepancies may lead to dismissal.

Other Information

Appointment may be at a comparable level to current level of selected candidate. (If necessary) As an employee of MTA NYC Transit, you may be required to complete an annual financial disclosure statement with the state of New York, if your position earns more than $101,379 (this is subject to change) per year or if the position is designated as a policy maker. For 55-a eligible titles: Candidates selected for this position may be placed in a competitive or non-competitive class position based on their qualifications. Qualified candidates who are placed in a competitive class position are eligible for the 55-a Program. Please indicate in your cover letter and in the upper right corner of your resume that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, please visit the following link https://www1.nyc.gov/site/dcas/employment/55-a-program.page. TA APPLICANTS MUST BE IN A PERMANENT CIVIL SERVICE STATUS IN THE TITLE(S). IF YOU ARE ON AN ESTABLISHED LIST, YOUR LIST NUMBER MUST BE REACHABLE TO BE CONSIDERED FOR APPOINTMENT. The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation’s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.

Additional Information

Final salary is determined experience, skillset, and alignment with compensation practices. The posted range reflects expected compensation and may be updated as market or business needs evolve. To be eligible for consideration for a new role, current MTA employees must complete at least one year of service in their current role prior to applying. Additionally, eligibility to interview is contingent upon maintaining a satisfactory record of job performance, attendance, and disciplinary conduct. Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

EQUAL EMPLOYMENT OPPORTUNITY

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.