Assistant Vice Chancellor for Advancement Services

NC Central University

Durham (NC)

On-site

USD 150,000 - 210,000

Full time

3 days ago

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Benefits offered by this job

Comprehensive benefits package

Pension and retirement plans

Paid holidays and vacation leave

Faculty/staff professional development

Job summary

North Carolina Central University in Durham, NC seeks an experienced Chief Campus Advancement Services Administrator to oversee the Division of Institutional Advancement's data, systems, and operations. You will ensure data integrity, security, and effective use of donor and constituent information while guiding gift administration and analytics.

The role leads CRM platforms, reporting, and business processes, partnering with finance and IT to support fundraising campaigns and institutional

Qualifications

Bachelor's Degree and a minimum of eight years of experience in advancement services, overseeing information systems and donor relations.
Experience leading fundraising operations and data governance initiatives.
Proven ability to implement system governance and data security practices.

Responsibilities

Direct the administration and security of the university's advancement CRM and related technologies.
Lead system enhancements, integrations, testing, and upgrades.
Develop governance policies and data standards for constituent records.
Produce executive reports, dashboards, and fundraising analytics.
Supervise Advancement Services staff and foster collaboration across departments.

Skills

Strategic leadership

Advancement operations

CRM systems knowledge

Team leadership

Data governance

Communication skills

Project management

Cross-functional collaboration

Education

Bachelor's Degree

Tools

Blackbaud Raiser’s Edge NXT

Microsoft Office

Job description

Chief Campus Advancement Services Administrator

Posting Details

Position/Classification Title: Chief Campus Advancement Services Administrator

Working Title: Assistant Vice Chancellor for Advancement Services

Position Number: 617379

FLSA: Exempt

Appointment Type: Permanent - Full Time

Tenure Track: No

FTE: 1 = 40 hours/week, 12 months

Department Hiring Range: The salary is competitive and will be determined based on the candidate's educational background, relevant experience, qualifications, and demonstrated expertise.

EEO-1 Category: Officials & Managers

SOC Code: 11-2033 - Fundraising Managers

Position Overview

Are you ready to make an impact? At North Carolina Central University (NCCU), we are more than an institution-we are a community rooted in a legacy of excellence and transformation. A historically Black university located in Durham, North Carolina, also known as 'The City of Medicine,' NCCU has been a cornerstone of education since 1910, fostering innovation and progress.

Join our team and enjoy a comprehensive benefits package and exclusive perks designed to support your work-life balance. At NCCU, your professional growth will be nurtured, and your contributions will help shape the future for our students and the community we serve. Become part of a legacy that drives change and achievement.

An opportunity awaits you at NCCU, where your purpose can take flight.

Visit NCCU.edu.

Employee Benefits

Employee Benefits available to NCCU permanent employees include the following and more:

Accrued Vacation and Sick Leave
Community Service Leave
NC State - Health Benefits
NCFlex - Vision, Dental, Flexible Spending Account, Life Insurance and more
11-12 Paid Holidays
Teachers and State Employees Retirement System (TSERS)
Optional Supplemental Plans - 401k, 403b, 457b and 457
Employee Assistance Program (EAP)
Campus Recreation Center Discount
University Bookstore Discount and more.

Primary Function of Organizational Unit

The Division of Institutional Advancement advances the mission, vision, and strategic priorities of North Carolina Central University by cultivating meaningful relationships with alumni, donors, corporations, foundations, community partners, and friends of the University. The Division leads comprehensive programs in philanthropy, alumni engagement, advancement services, donor stewardship, communications, and strategic partnerships to secure private support, strengthen constituent engagement, enhance the University's reputation, and generate resources that expand opportunities for students, faculty, research, and institutional excellence. Through collaboration, innovation, and accountability, the Division fosters a culture of philanthropy that ensures the University's long-term success and impact.

Primary Purpose of Position

The Assistant Vice Chancellor for Advancement Services provides strategic leadership and oversight for the operational infrastructure that supports the Division of Institutional Advancement's fundraising, alumni engagement, and donor stewardship efforts. This position is responsible for ensuring the integrity, accuracy, security, and effective use of constituent and philanthropic data while leading the functions of gift administration, advancement systems and technology, constituent records management, reporting and analytics, prospect research and management, business processes, and data governance. The Assistant Vice Chancellor develops and implements operational strategies, policies, and performance standards that promote efficiency, accountability, regulatory compliance, and data-informed decision-making. Working collaboratively across the Division and the University, this position strengthens advancement operations, enhances organizational effectiveness, and provides the information and systems necessary to achieve the University's philanthropic and strategic objectives.

Required Knowledge, Skills, and Abilities

Demonstrated ability to provide strategic leadership while effectively managing complex operational functions and leading organizational change.
Comprehensive knowledge of advancement services operations, including advancement information systems, gift administration, constituent data management, prospect research, reporting and analytics, and data governance.
Proven ability to build, lead, mentor, and develop high-performing, customer-focused teams while fostering a collaborative and inclusive work environment.
Excellent organizational, project management, and planning skills with the ability to manage multiple priorities, meet deadlines, and successfully lead cross-functional initiatives.
Excellent written, verbal, and interpersonal communication skills with the ability to communicate complex technical information to diverse audiences.
Strong customer service orientation with the ability to establish collaborative relationships across the University, Foundation, and external stakeholders.
Demonstrated proficiency in advancement CRM systems, relational databases, reporting tools, data visualization, and Microsoft Office applications.
Knowledge of data governance principles, information security practices, and applicable privacy regulations related to constituent information.
Ability to exercise sound judgment, maintain confidentiality, and manage sensitive donor and institutional information with the highest level of integrity.

Preferred Qualifications

Knowledge of IRS regulations governing charitable contributions and charitable gift administration.
Familiarity with CASE Global Reporting Standards and industry best practices for advancement operations and philanthropy.
Experience administering Blackbaud Raiser's Edge NXT or comparable advancement CRM platforms.
Experience developing executive dashboards, fundraising analytics, and business intelligence reporting.
Demonstrated experience in higher education advancement, fundraising operations, or nonprofit philanthropy.
Experience leading technology implementations, systems integration projects, or business process improvement initiatives.
Demonstrated ability to support comprehensive fundraising campaigns through data analysis, prospect management, and operational strategy.
Experience collaborating with finance, information technology, and foundation partners to ensure operational excellence and regulatory compliance.

Minimum Education/Experience

Bachelor's Degree and a minimum of eight years of experience as an advancement services professional, overseeing information systems, financial compliance, reporting, donor relations/stewardship, and an enterprise databases.

Licenses or Certification required by Statute or Regulation

None

Pre-Employment Requirement

Pre-Employment Requirements:

You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application.
Applicants seeking Veteran's Preference must attach a DD 214 form or those seeking National Guard Preference must attach as NG23A form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting.
Final candidates are subject to criminal background checks, and education/license verification prior to employment.
North Carolina Central University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Equal Opportunity Employer

Consistent with the policy of the State of North Carolina, North Carolina Central University (NCCU) reaffirms that it has been, and will continue to be, the policy of this University to be an equal opportunity employer. North Carolina Central University is committed to providing educational opportunities and prohibits discrimination against students, applicants, employees, or visitors based on race, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, or veteran status. Any individual alleging discrimination based on sexual orientation cannot grieve beyond the University's internal grievance process. In keeping with this policy, and to further the principle of equal opportunity, all other personnel matters such as recruitment, selection, hiring, promotion, compensation, performance appraisal, disciplinary actions, benefits, transfers, separations, reduction in force, grievance procedures, company-sponsored training, education, tuition assistance, and social and recreational programs will also continue to be administered in accordance with this policy.

Work Location

Fully On-site (dedicated office at Duty Station)

Primary Responsibilities and Duties

Systems Implementation & Administration

Direct the administration, optimization, and security of the University's advancement CRM and related technologies.
Develop system governance, user access protocols, and technology standards.
Lead system enhancements, integrations, testing, and upgrades.
Evaluate and implement technology solutions that improve operational effectiveness.
Resolve complex operational issues and constituent inquiries.

Fiscal Management & Compliance

Oversee the accurate processing, recording, receipting, and reconciliation of all philanthropic gifts.
Ensure compliance with IRS regulations, CASE standards, University, and Foundation policies.
Establish internal controls and monitor financial accountability.
Improve gift administration processes and service delivery.
Ensure compliance with University policies, Foundation procedures, and applicable regulations.
Maintain Advancement Services policies and internal controls.
Coordinate audit activities and regulatory reporting.
Monitor operational risks and recommend corrective actions.

Data/Information/Records Administration

Establish policies and standards for constituent data management.
Ensure the accuracy, integrity, security, and confidentiality of constituent records.
Lead data quality initiatives and governance efforts.
Monitor compliance with applicable privacy and data regulations.
Oversee record maintenance and data stewardship.

Data Evaluation, Assessment, & Reporting