Assistant to Operations Manager

Creations By Daniel; Orlando (FL); On-site; USD 24,796 - 33,062; Full time

Benefits offered by this job

Company vehicle provided after training

Monthly performance-based bonus

Job summary

A leading delivery service provider in Orlando is looking for an Entry Level Assistant to the Operations Manager. The role involves supporting daily operations for appliance and furniture delivery. You will coordinate with field teams, monitor job status, and ensure accurate documentation. Ideal candidates will possess excellent organization and communication skills, alongside 1-3 years of relevant experience. The position offers a full-time schedule within a fast-paced environment.

Qualifications

• 1-3 years of experience in appliance, furniture, operations, logistics, or dispatch.
• Strong organizational and follow-up skills are crucial.
• Clear and professional communication via phone, text, and email.

Responsibilities

• Assist with daily route execution for appliance and furniture installations.
• Monitor job status and ensure teams have the correct information.
• Log and follow up on returns and reschedules.

Skills

Experience in operations, logistics, or field support

Organization skills

Professional communication

Ability to work with multiple teams

Attention to detail

Job description

Business Owner at On Time Delivery & Installation Services, LLC

Company: Creations by Daniel, LLC (CxD)

Location: Office-based with daily field coordination

Pay Range: $18–$24 per hour (based on experience)

Monthly Bonus: Based on performance

Company Vehicle: Provided after training period

Schedule: Monday–Friday (occasional weekends as needed)

Job Summary

The Assistant to the Operations Manager supports daily operations for CxD’s appliance, furniture, and white-glove delivery and installation services. This role is responsible for keeping routes, teams, documentation, and issue resolution organized and on track. You will work closely with field leaders, drivers, installers, and customer service to ensure jobs are completed correctly, on time, and to CxD standards.

This is a fast‑paced, detail‑driven role that requires follow‑up, communication, and problem‑solving.

Key Responsibilities

• Daily Operations Support
  • Assist with daily route execution for appliance, furniture, and specialty installs
  • Monitor stops, job status, delays, and completions in CxD systems
  • Support coverage changes due to call‑outs, truck issues, or reschedules
  • Ensure teams have correct job notes, site details, and install requirements
• Field Team Coordination
  • Act as a support contact for drivers, installers, helpers, and field leaders
  • Verify required job documentation (Before & after photos)
  • Track attendance, late arrivals, and missed documentation
• Issue Tracking & Reporting
  • Log and follow up on returns and reschedules
  • Assist with daily reports sent to field leaders and management
  • Ensure issues are closed out and documented properly
• Compliance & Admin Support
  • Maintain shared trackers and operational logs
  • Coordinate with customer service and operations leadership

Required Skills & Qualifications

• 1–3 years experience in appliance, furniture, operations, logistics, dispatch, or field support
• Strong organization and follow‑up skills
• Clear and professional communication (phone, text, email)
• Comfortable working with multiple teams and priorities
• Attention to detail is non‑negotiable

Seniority level

Entry level

Employment type

Full‑time

Job function

Administrative