Assistant Teller Supervisor

Jobtailor; Carmel (IN); On-site; USD 40,000 - 56,000; Full time

Job summary

Jobtailor in Carmel, Indiana is seeking an Assistant Teller Supervisor to support branch operations, supervise tellers, and train staff on new products, procedures, and policies. You will ensure daily balancing of tellers, the branch, and vault; manage cash supplies and Brinks orders; process member transactions; and handle ATM/cash dispenser security while coordinating with managers and back-office teams.

A high school diploma or GED is required, with 6–12 months supervisory or

Qualifications

• High school diploma or equivalent (GED acceptable).
• 6–12 months of supervisor and/or financial institution experience.
• Completion of internal Teller Supervisor and other required training programs.

Responsibilities

• Assist Teller Supervisor in all functions of the branch, including answering teller questions.
• Assist with supervising tellers and train staff on new products, procedures, and policies.
• Ensure all tellers, branch, and vault are in balance daily.
• Assist employees with problem solving and questions.
• Supply cash for tellers; order and detail Brinks.
• Process various member transactions.
• Access and update safe deposit box records when applicable.
• Handle and maintain security of large amounts of cash, including balancing and supplying ATM and cash dispensers.
• Communicate with the branch manager, supervisor, branch staff, and back-office departments regarding assistance and member requests.
• Open and close various types of accounts, certificates, and related products.
• Process and create/order ATM/Debit cards for members.
• Process stop payments, print statements and histories for members.
• Perform remote capture of checks and scan documents.
• Balance and sell gift cards.
• Order branch supplies.
• Assist with night deposits, ATM deposits, wire transfers, large currency reports, deceased members, and irate members.
• Assist with opening and closing the branch.
• Assist with pool teller evaluations, bait money logs, and imaging system reports.
• Ensure the lobby is stocked and counters and machines are clean.
• Attend credit union meetings and training as scheduled.

Skills

Teller Supervision

Cash Handling

Member Transactions Processing

Training and Development

Financial Institution Experience

Education

High School Diploma

GED

Tools

Imaging System

Brinks Ordering System

ATM Systems

Cash Dispensers

Job description

• Assist Teller Supervisor in all functions of the branch, including answering teller questions
• Assist with supervising tellers and train staff on new products, procedures, and policies
• Ensure all tellers, branch, and vault are in balance daily
• Assist employees with problem solving and questions
• Supply cash for tellers; order and detail Brinks
• Process various member transactions
• Access and update safe deposit box records when applicable
• Handle and maintain security of large amounts of cash, including balancing and supplying ATM and cash dispensers
• Communicate with the branch manager, supervisor, branch staff, and back-office departments regarding assistance and member requests
• Open and close various types of accounts, certificates, and related products
• Process and create/order ATM/Debit cards for members
• Process stop payments, print statements and histories for members
• Perform remote capture of checks and scan documents
• Balance and sell gift cards
• Order branch supplies
• Assist with night deposits, ATM deposits, wire transfers, large currency reports, deceased members, and irate members
• Assist with opening and closing the branch
• Assist with pool teller evaluations, bait money logs, and imaging system reports
• Ensure the lobby is stocked and counters and machines are clean
• Attend credit union meetings and training as scheduled

Requirements

• High school diploma, GED or equivalent
• 6 - 12-months of supervisor and/or financial institution experience
• Completion of internal Teller Supervisor and other required training programs

Core Competencies

Demonstrates expertise in supervising and training tellers, ensuring compliance with financial procedures, and maintaining cash security. Proficient in processing member transactions and managing branch operations effectively.

Highest-signal resume keywords

• Teller Supervision
• Cash Handling
• Member Transactions Processing
• Training and Development
• Financial Institution Experience

Hard Skills

• Account Opening
• Transaction Processing
• Cash Balancing
• ATM Management
• Remote Check Capture
• Stop Payment Processing
• Safe Deposit Box Management
• Gift Card Sales
• Wire Transfer Processing
• Large Currency Reporting

Soft Skills

• Problem Solving
• Communication
• Team Collaboration
• Customer Service
• Training

Certifications & Qualifications

• High School Diploma
• GED

Industry Keywords

• Financial Institution
• Teller Operations
• Branch Management
• Credit Union

Tools & Technologies

• Imaging System
• Brinks Ordering System
• ATM Systems
• Cash Dispensers