ASSISTANT TEAM LEADER - pOpshelf

pOpshelf; Mooresville (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a forward-thinking retail company that values your unique strengths! As an Assistant Team Leader, you'll play a crucial role in creating a customer-first culture while ensuring the store is well-organized and inviting. Your responsibilities will include supervising team members, managing merchandise, and providing exceptional customer service. This is an exciting opportunity to thrive in a dynamic environment where your contributions truly matter. If you are passionate about retail and enjoy leading a team, this role is perfect for you!

Qualifications

• Strong customer service skills to exceed expectations.
• Experience in team leadership and merchandising.

Responsibilities

• Assist in maintaining a clean and organized store environment.
• Support Store Team Leader in managing store operations and employees.

Skills

Customer Service

Team Leadership

Merchandising

Cash Handling

Inventory Management

Education

High School Diploma

Tools

Cash Register

Scanner

Job description

Work Where You Matter

At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.

Overview

pOpshelf seeks to provide Fun Finds for Less through a fun and stress-free shopping destination for everyday and special items. We make it easy for customers to affordably treat themselves with most items priced under $5 and a selection of extreme value items priced above $5. pOpshelf stores offer a trendy and rotating selection of seasonal, houseware, home décor, health, beauty, paper and party products, in addition to assorted candy, snacks, games, electronics and additional items. Learn more at www.popshelf.com.

Responsibilities

GENERAL SUMMARY: The Assistant Team Leader helps maintain a clean, well-organized store while assisting the Store Team Leader in creating a customer first store culture through exceptional store standards and team engagement. At the direction and delegation of the Store Team Leader, the Assistant Team Leader assists with supervision of store employees, management and presentation of merchandise, completion of paperwork, and preparation of deposits. The Assistant Team Leader also performs stocking and cashiering functions and performs other duties as necessary to maximize profitability and customer satisfaction while protecting company assets and reducing losses.

DUTIES and ESSENTIAL JOB FUNCTIONS:

• Provides superior customer service to exceed the customer’s expectations; greet and assist customers, and operate cash register and scanner to itemize the customer’s purchase.
• Assists the Store Team Leader in creating and supporting a customer first store culture.
• Model product knowledge and selling techniques to enhance the customer experience. Help facilitate and maintain a safe, clean and well-organized store environment that delights our customers and employees.
• Facilitates merchandising the store in a manner that is appealing to customers and retains customer excitement to shop at popshelf℠.
• With the assistance of Company merchandising guidelines, rotates product to create eye-catching displays to drive sales.
• Assist Store Team Leader with educating store team about store products so they can engage customers and provide a differentiated, easy, and fun shopping experience.
• Maintain daily and weekly cleaning checklists to provide a superior customer shopping experience.
• Ensure condense and reset standards are maintained consistently each day to provide a clutter free customer shopping experience.
• Open and close the store a minimum of two days per week.
• Assist Store Team Leader with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
• Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
• Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Assist in implementation and maintenance of plan-o-zones; ensure merchandise is presented according to established practices and Store Manager direction.
• Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherence to company security practices and cash control procedures; authorize and sign