ASSISTANT TEAM LEADER - pOpshelf - 21 and older only - in HUNTSVILLE, AL S23946

pOpshelf; Huntsville (AL); On-site; USD 28,000 - 36,000; Full time

Job summary

Join an innovative retail environment where your contributions matter! As an Assistant Team Leader, you will play a vital role in creating a customer-first culture, assisting in store operations, and ensuring a clean and organized shopping experience. This position offers an exciting opportunity to engage with customers, manage merchandise, and support your team in delivering exceptional service. With a focus on fun and affordability, this role is ideal for those passionate about retail and customer engagement. Embrace the chance to grow your career in a vibrant, supportive atmosphere that values your unique strengths.

Qualifications

• Ability to interpret safety rules and procedures manuals.
• Mathematical skills for calculations and percentages.
• Strong inventory and merchandising knowledge.

Responsibilities

• Assist Store Team Leader in creating a customer-first culture.
• Provide superior customer service and operate cash register.
• Manage merchandise presentation and maintain store cleanliness.

Skills

Customer Service

Cash Handling

Organizational Skills

Problem-Solving

Inventory Management

Effective Communication

Education

High School Diploma or Equivalent

Retail Experience

Supervisory Experience

Tools

Cash Register

Reporting Tools

Job description

Work Where You Matter

At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.

Overview

pOpshelf seeks to provide Fun Finds for Less through a fun and stress-free shopping destination for everyday and special items. We make it easy for customers to affordably treat themselves with most items priced under $5 and a selection of extreme value items priced above $5. pOpshelf stores offer a trendy and rotating selection of seasonal, houseware, home décor, health, beauty, paper and party products, in addition to assorted candy, snacks, games, electronics and more. Learn more at www.popshelf.com.

Responsibilities

GENERAL SUMMARY:

The Assistant Team Leader helps maintain a clean, well-organized store while assisting the Store Team Leader in creating a customer-first store culture through exceptional store standards and team engagement. Under the direction of the Store Team Leader, the Assistant Team Leader assists with supervising store employees, managing merchandise presentation, completing paperwork, and preparing deposits. The role also involves stocking, cashiering, and other duties to maximize profitability and customer satisfaction while protecting company assets and reducing losses.

DUTIES and ESSENTIAL JOB FUNCTIONS:

• Provide superior customer service, greet and assist customers, operate cash register and scanner to process purchases.
• Support the Store Team Leader in fostering a customer-first store culture.
• Model product knowledge and selling techniques to enhance the customer experience.
• Maintain a safe, clean, and well-organized store environment.
• Merchandise the store appealingly to attract and retain customers.
• Rotate products and create eye-catching displays to drive sales.
• Educate store team members about products to improve customer engagement.
• Maintain cleanliness and organization standards daily and weekly.
• Assist in opening and closing the store at least two days per week.
• Help schedule employees, provide training, conduct safety meetings, and ensure policy compliance.
• Manage merchandise receiving, unpacking, stocking, and display according to guidelines.
• Maintain accurate inventory levels and control damages, markdowns, and paperwork.
• Implement and maintain plan-o-zones for merchandise presentation.
• Ensure financial integrity through cashier accountability, key control, and cash handling procedures.
• Assist customers at self-checkout stations.
• Support store management during the Store Team Leader's absence.

Qualifications

Knowledge and Skills:

• Ability to interpret diagrams, safety rules, and procedures manuals.
• Mathematical skills including calculations and percentages.
• Cash handling and deposit procedures knowledge.
• Ability to operate cash registers and reporting tools.
• Organizational skills and attention to detail.
• Problem-solving abilities and adaptability.
• Effective communication with staff, suppliers, and customers.
• Strong inventory and merchandising knowledge.
• Ability to drive to the bank for deposits.

Work Experience and Education:

• High school diploma or equivalent preferred.
• Retail experience preferred.
• Supervisory or team lead experience preferred.

Working Conditions and Physical Requirements

• Frequent walking, standing, bending, and kneeling.
• Handling merchandise and equipment regularly.
• Lifting up to 40 pounds frequently; up to 55 pounds occasionally.
• Climbing ladders occasionally.
• Fast-paced environment with moderate noise.
• Exposure to scents, weather, wet surfaces, and cleaning solutions.
• Occasional driving for bank deposits and store support.

pOpshelf is an equal opportunity employer.