Assistant Team Leader

Shelby American, Inc.; Sacramento (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a dynamic team at an innovative convenience store leader, where your role as an Assistant Team Leader will be pivotal. You'll support management operations and lead diverse teams, ensuring exceptional customer service and a clean, welcoming environment. This position offers a unique opportunity to grow within a performance-driven culture, where your contributions directly impact the customer experience. With a focus on teamwork and communication, you'll help redefine the convenience store industry while enjoying employee incentives and a supportive workplace. If you're passionate about delivering outstanding service, we want you on our team!

Benefits

Fuel discounts based on tenure

Employee training and development

Team-building activities

Qualifications

• 6-9 months experience as an assistant manager or equivalent.
• Strong mathematics and communication skills required.

Responsibilities

• Train and coach new staff, ensuring high customer service.
• Forecast, order, stock, and merchandise products efficiently.

Skills

Mathematics

Communication Skills

Team Leadership

Customer Service

Education

High School Diploma or equivalent

Job description

Description

Assistant Team Leader

About the Company

Loop Neighborhood Market is based in Union City, Calif., with stores and stations across California. The company was founded in 1978 and develops real estate and owns and operates gas stations with convenience stores and car washes. Loop Neighborhood Market also has a wholesale division that delivers fuel to dealer locations in the market.

Join Our Growing Team at Loop Neighborhood Market!

Are you ready to be part of a dynamic, fast-growing organization that's reshaping the convenience store industry? Loop Neighborhood Market is an industry leader looking for passionate, customer-focused individuals to help us redefine the c-store experience.

Our mission is simple: to offer high-quality, better-for-you products, paired with exceptional customer service, and create a fantastic experience from the moment you walk into our stores. If you're motivated by innovation and have a passion for delivering outstanding service, we'd love to have you on our team.

Apply today and help us change the way people experience convenience!

Position Summary:

This position requires individuals who are skilled in both supporting management operations and leading diverse teams. In the role of Assistant Team Leader, you'll aid the convenience store manager in all aspects of the store's operations—a responsibility you'll prepare for through a training sequence that teaches you our in-store retail information system, inventory management and ordering technology.

You will be responsible for tasks such as completing daily paperwork, troubleshooting car wash problems and addressing problems with gas pumps. Leadership duties include, but are not limited to, forecasting, ordering, stocking, merchandising, being a role-model for prompt and courteous customer service and sharing management responsibilities with the store manager.

We expect all our Assistant Team Leaders to embody our Core Values: People, Teamwork, Communication, Training, Results Matter, Fun, Customer Centered and Safety. We all win as one. Living our brand is a critical component for all our roles.

Below is a general outline of some of the roles and responsibilities expected of our Assistant Team Leaders (this list is not all inclusive):

Primary Responsibilities:

• Training and coaching new store staff
• Assisting in creating schedules in a time keeping system
• Stocking products on shelves and making sure the store always looks clean and professional
• Forecasting, order, stock, and merchandise products
• Ensuring prompt reconciliation of store paperwork
• Ensuring prompt, efficient, and courteous customer service to store customers, vendors, and staff
• Maintaining a clean, customer friendly environment in the store and surrounding property
• Assisting with management of store staff
• Troubleshooting and resolving car wash related issues
• Fixing gas related issues, such as drive offs and the pumps being down
• Additional duties as assigned

Requirements and Qualifications:

• High School Diploma or equivalent required
• Six to nine months’ experience as an assistant manager or an equivalent combination of education and experience
• Strong mathematics ability
• Strong written and oral communication skills
• Desire to be part of a performance-driven team
• Reliable transportation to and from your workplace

Employee Incentives:

• Employees that are with us for 6 months to 3 years = 0.10 cents off a gallon of fuel
• Employees that are with us for 3 years to 5 years = 0.30 cents off a gallon of fuel
• Employees that are with us for 5+ years = 0.40 cents off a gallon of fuel
• MAXIMUM 20 GALLONS AND 2 FILL UPS PER WEEK

Physical Requirements:

The Assistant Team Leader position requires constant standing, bending, and reaching with a moderate amount of manual dexterity. Frequent lifting of 1 to 5 pounds and occasional lifting of up to 40-50 pounds are required.

Additional Info:

• Must be at least 18 years of age
• Must be able to work various shifts and days of the week depending on business needs

Disclaimer:

The list of requirements, duties, and responsibilities listed above is by no means a complete list. It is merely a general summary of the position described. Management reserves the right to revise or change this position description at any time.

** The company reserves the right to run background checks as a condition of employment

Salary Description

$19.00 - $20.00/per hour