Assistant Team Leader

Postgraduate Center for Mental Health; Hempfield Township (Westmoreland County); On-site; USD 60,000 - 75,000; Full time

Job summary

Postgraduate Center for Mental Health seeks an ACT Team Leader to assist in overseeing multidisciplinary clinical and case management services for seriously mentally ill individuals. The role involves community outreach and direct engagement to meet program goals and contract objectives.

The candidate should have a Master’s degree and NYS licensure is preferred, with at least two years in human services and experience with EHRs like AWARDS. Strong MS Office skills are expected.

Qualifications

• Master’s Degree required.
• LMHC, LMSW, LCSW, or equivalent licensure in NYS preferred.
• At least two years of experience in human services with individuals with serious mental illness.
• Proficient in Word, Outlook and Excel.
• Knowledge/experience with AWARDS by Footholds preferred.

Responsibilities

• Assist with daily clinical operations and productivity standards.
• Direct admission and discharge coordination.
• Review and monitor assessments and service plans.
• Submit incident reports as required.
• Conduct community visits and document progress notes.
• Lead case conferences and coordinate care for high-risk cases.
• Maintain documentation standards per Medicaid and OMH guidelines.
• Provide 24-hour crisis on-call services on a rotating basis.

Skills

Case management

Community outreach

Crisis intervention

Documentation

Education

Master’s degree

NYS licensure preferred

Tools

Microsoft Office

Word

Outlook

Excel

AWARDS by Footholds

Job description

JOB SCOPE

Assist the ACT Team Leader in the oversight of multi-disciplinary clinical and case management services delivered by a team of clinical and administrative staff with focus of assertively engaging hard-to-reach consumers with serious mental illness. Ensure that needs of consumers, ACT program goals, and contract objectives are effectively achieved. As part of the ACT you must be willing to go out into the community to provide services. This role involves considerable professional initiative and judgment.

ESSENTIAL FUNCTIONS

• Assist with managing the day-to-day clinical operations and required productivity standards.
• Directs and coordinates consumer admission process and discharge process.
• Monitor and review Comprehensive Assessments, Service Plan Reviews and ensures required assessments are complete as needed.
• Reviews and ensures the submission of Incident Reports as required
• Assists with conducting other required assessments with clients, such as Child and Adult Integrated Reporting System (CAIRS) reports and Assisted Outpatient Treatment (AOT) reports.
• Monitor high-risk cases and takes lead in case conferences, meeting and coordination of care.
• Sets standards of performance by overseeing all documentation to ensure quality, timeliness and accuracy, in compliance with Medicaid, NYS Office of Mental Health, NYC Department of Health and Mental Hygiene and agency standards.
• Adheres to ACT policies & procedures, agency policies and maintains appropriate professional standards.
• Conducts daily visits in the community, and subsequent progress notes and other required documentation in accordance with agency and OMH standards.
• Completes Wellness Plans, Comprehensive assessments and other documentation as required.
• Maintain a role as either a Substance Use Specialist, Family Specialist or Transition Specialist
• Provide 24-hour crisis intervention on-call services on rotating basis.
• Performs other duties as required by ACT Team Leader.

QUALIFICATIONS

EDUCATION AND EXPERIENCE

• Master’s Degree required
• LMHC, LMSW, LCSW, or equivalent in licensure in NYS preferred
• At least two years of experience working in human services with individuals with serious mental illness and those with serious mental illness and co-occurring substance use disorders.
• Must be outcome oriented in a fast paced environment with deadlines.
• Able to work in the Microsoft Office Suite, should be proficient in Word, Outlook and Excel
• Knowledge and experience of electronic health records (specifically AWARDS by Footholds) preferred.