Assistant Surveyor

JLL; Birmingham (AL); On-site; USD 29,000 - 45,000; Full time

Job summary

JLL is seeking a property administrator-level professional for our Birmingham on-site team. The role focuses on supporting property management tasks, liaising with tenants, landlords, and the accounts team, and ensuring service charges and leases are managed according to client requirements.

The ideal candidate has experience in property management, familiarity with lease terms, and a collaborative approach to working with other PM, finance, and data teams to deliver high-quality property

Qualifications

• Experience in property management and knowledge of lease terms.
• Preference for someone currently in a property administrator role or a recent graduate with education or experience in real estate.

Responsibilities

• Assist to prepare service charge budgets and reconciliations with FMs and lead surveyor.
• Respond to tenant queries on service charge, rent, insurance, etc.
• Support occupier engagement activities including tenant meetings.
• Advise on lease repair obligations and promote a partnering approach.
• Support licences/wayleaves processes and help drive additional fees.
• Provide surveying input into client reporting and attend client meetings.
• Coordinate sustainability reporting and rates mitigation with PM teams.

Skills

Customer service

Organisational skills

Job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Property Delivery team is part of the Property Management department. The team are responsible for managing the property estate for their clients, with a focus on delivering industry leading management of their client’s properties, contributing to the Centre of Excellence and maintaining strong relationships with each client.

This is an exciting role for anyone who has experience in property management (whether that be practical or through education), preferably with knowledge of lease terms and is currently a property administrator or a recent graduate with education or experience within real estate, that is looking for their first career move. Whilst you are expected to assist the client team you will sit within, you will also be liaising with the accounts team in regards payments and raising rents, liaising with the Data team in respect of database changes and invoice authorisation, as well as dealing with landlords and tenants.

General expectations will include

• Assisting to prepare service charge budgets and reconciliations alongside FMs and lead surveyor including applying the tenant apportionments and reviewing notes for service charge packs.
• Responding to any tenant queries on service charge, rent, insurance etc.
• General support for Occupier engagement activities including organising and attending tenant meetings
• Advising on repairing obligations in leases. Work with tenants to ensure their lease obligations fulfilled whilst promoting a “partnering” approach
• Assist in management & preparation if licences/wayleaves etc and assist in driving additional fees
• Assist in providing Surveying input into client reporting
• Attending client meetings to run through management reports.
• Coordinating and supporting on client initiatives such as sustainability reporting and rates mitigation
• Working with other PM teams (finance/IFM/Data etc.) for surveying specific activities to deliver property management services for occupiers and clients
• Assist with property and site presentation inspections
• Checking and approving invoices as required to support the property management teams
• Checking demands to be raised to tenants including ad hoc recharges.

Skills:

• Strong customer services skills and the ability to deal with clients and colleagues at all levels.
• Organisational skills with the ability to work on several properties or tasks at one time whilst adhering to client KPIs.

Location:

On-site –Birmingham, GBR

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation.