Assistant Supervisor

New Haven Residential Treatment Center; Spanish Fork (UT); On-site; USD 24,000 - 34,000; Full time

Job summary

New Haven Residential Treatment Center in Spanish Fork, UT is seeking a role to supervise Mentors and support shift operations, emphasizing trauma-informed care and a collaborative team environment. Candidates must be 21+, have a high school diploma, valid Utah driver's license, pass a background check, and commit at least 8 months; food handler permit required before starting.

The position offers on-site hours Tue, Thu, Sat 3:00–11:00 pm with occasional Sundays, and a competitive $21/hour pay

Qualifications

• Must be 21+, hold a high school diploma (or equivalent), a valid Utah driver’s license with a clean record, and pass a Utah State background check.
• Committed for a minimum of 8 months and obtain a Food Handler’s Permit before starting.
• Well-versed in company policies, hiring and disciplinary procedures, and Mentor responsibilities.

Responsibilities

• Lead with Purpose: Supervise and support Mentors during shifts, recognizing standout performance.
• Strategic Delegation: Assign responsibilities effectively to ensure smooth, efficient shift operations.
• Talent Onboarding: Partner with HR to identify, hire, and onboard the right candidates.
• Thorough Orientation: Guide new hires through a structured, checklist-based on-shift orientation.
• Continuous Development: Facilitate weekly training sessions and provide ongoing coaching to elevate team performance.
• Performance Oversight: Monitor and evaluate staff performance with quarterly reviews.
• Accountability & Discipline: Address performance issues professionally using disciplinary protocols.
• Clear Communication: Share key shift updates during handoffs to maintain continuity.
• Team Representation: Advocate for your shift during interdisciplinary Treatment Team meetings.
• Safety Leadership: Conduct quarterly safety drills and model best practices.

Skills

Shift supervision

Team leadership

Crisis management

Coaching

Education

High school diploma

Job description

Overview

Hourly Pay Rate: $21/hr

Location: 3082S. 700 S Spanish Fork, Utah 84660

Hours: Tuesday, Thursday, Saturday from 3:00pm - 11:00 pm + 2 Sundays a month

Are you passionate about making a difference in the lives of adolescent girls? Are you studying or have a background in psychology, social work, behavioral science, or a related field? JoinNew Haven, a leading residential treatment center, and become a vital part of a mission-driven team dedicated to healing and transformation.

New Haven serves adolescent girls (ages 14–18) and their families through trauma-informed, relationship-based care. With campuses in Spanish Fork and Saratoga Springs, we offer a warm, home-like setting that blends therapeutic support with accredited academics. Our focus areas include trauma recovery, family systems, emotional regulation, and mental health.

Responsibilities

• Lead with Purpose:Supervise and support Mentors during shifts, recognizing standout performance and fostering a positive team culture.
• Strategic Delegation:Assign responsibilities effectively to ensure smooth, efficient shift operations.
• Talent Onboarding:Partner with HR to identify, hire, and onboard the right candidates for long-term success.
• Thorough Orientation:Guide new hires through a structured, checklist-based on-shift orientation.
• Continuous Development:Facilitate weekly training sessions and provide ongoing coaching to elevate team performance.
• Performance Oversight:Monitor and evaluate staff performance regularly, with formal quarterly reviews.
• Accountability & Discipline:Address performance issues professionally using structured disciplinary protocols.
• Clear Communication:Share key shift updates during handoffs to maintain continuity and transparency.
• Team Representation:Advocate for your shift during interdisciplinary Treatment Team meetings.
• Safety Leadership:Conduct quarterly safety drills and model best practices to maintain a secure environment.

Qualifications

• Meets Core Requirements:Must be 21+, hold a high school diploma (or equivalent), a valid driver’s license with a clean record, and pass a Utah State background check.
• Committed and Prepared:Willing to commit for a minimum of 8 months and obtain a Food Handler’s Permit before starting.
• Policy-Savvy:Well-versed in company policies, hiring and disciplinary procedures, and Mentor responsibilities.
• Student-Centered Knowledge:Understands student challenges, behavioral disorders, and medication protocols.
• Leadership-Driven:Leads by example with strong teaching, motivational, and team-building skills.
• Professional Collaboration:Works effectively with interdisciplinary teams including therapists and nurses.
• Calm Under Pressure:Skilled in communication, prioritization, and safely managing crisis situations when needed.

Benefits

New Haven is an Equal Employment Opportunity Employer.We are committed to enriching the therapeutic and healing experience we offer through the diversity of our employees and community. We actively seek to recruit and support a broadly diverse staff who contribute to our excellence, diversity of viewpoints and experiences, and relevance in a global society.

New Haven does not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, marital status, veteran status, or any other protected status under applicable laws. Accommodations are available for applicants with disabilities.

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