Assistant Supervisor

Colonial Group; City of Syracuse (NY); On-site; USD 33,000 - 40,000; Full time

Benefits offered by this job

Collaborative team atmosphere

Paid time off

Family-friendly workplace

Medical/Dental/Vision coverage

401(k) retirement savings plan

Continuing education opportunities

Job summary

Liberty Resources in Syracuse, NY is seeking a full-time Assistant Supervisor for the Onondaga Short Term Crisis Residence program. The role involves supervising Residential Support Staff, coordinating daily operations, and ensuring program compliance.

Candidates should have a high school diploma or GED, a peer certification (or be willing to obtain within six months), and at least one year of behavioral health peer-support experience. Strong communication and teamwork are essential.

Qualifications

• High school diploma or GED is required.
• Personal experience as a recipient of mental health services is beneficial.
• Certification as OMH Certified Peer Specialist or OASAS Certified Peer Recovery Advocate, or willingness to obtain within six months of hire.
• 1 year of experience in a behavioral health setting providing peer support is required.
• Ability to use critical thinking, problem-solving, and de-escalation to promote recovery.
• Strong interpersonal and organizational skills and ability to work in a team.

Responsibilities

• Provide direct supervision and guidance to Residential Support Staff, including peer supervision.
• Oversee daily operations of Residence programs across day, evening, overnight, and weekend shifts.
• Assist in recruiting, hiring, and orientation of staff.
• Coordinate implementation of individualized service plans for guests.
• Ensure compliance with NYS OMH and Medicaid billing regulations via chart audits.
• Collaborate with Utilization Manager for utilization review processes.
• Provide supportive counseling and encourage healthy choices for residents.
• Maintain program site safety, cleanliness, and health code compliance.
• Respond to emergencies, ensuring staff coverage and crisis interventions.
• Complete required documentation, reports, and maintain certifications.
• Participate in staff meetings, training, and professional development.

Skills

Peer support

De-escalation

Teamwork

Interpersonal skills

Critical thinking

Education

High school diploma or GED

OMH/OP Peer Certification

Job description

Liberty Resources is currently seeking a full-time Assistant Supervisor for our Onondaga Short Term Crisis Residence program

Our employees have passion around the services they provide and our corporate values of excellence and staff support. We pride ourselves on high quality, integrated, community-based services that meet the evolving needs of our communities. We’re committed to building a diverse workforce that values contributions of all team members and work to recognize cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and how they apply to provision of positive health outcomes.

What We Offer:

• A Collaborative and Supportive Team Atmosphere
• Competitive Compensation and Paid Time Off Package
• Family-Friendly Workplace
• Medical/Dental/Vision Coverage
• 401(k) Retirement Savings Plan
• Continuing Education Opportunities

Assistant Supervisor Position Summary:

The Supervisor provides support to individuals experiencing challenges in daily life that create risk for an escalation of symptoms that cannot be managed in the individual's home and community environment. The Assistant Supervisor will work with staff to ensure peer support, health and wellness coaching, relapse prevention planning, wellness activities, family support, conflict resolution, and other services are provided to guests as needed across the region. The Program Supervisor will report to the Program Director and support oversight of all of the regional respite programs.

Assistant Supervisor Job Responsibilities:

• Provide direct supervision and guidance to Residential Support Staff, including individual and group peer supervision.
• Assist in overseeing daily operations of Residence programs across day, evening, overnight, and weekend shifts.
• Support recruitment, hiring, and orientation of program staff.
• Coordinate implementation of individualized service plans for guests.
• Ensure compliance with NYS OMH and Medicaid billing regulations through regular chart audits.
• Collaborate with Utilization Manager and other team members for utilization review processes.
• Provide supportive counseling and encourage healthy choices for residents.
• Maintain program site safety, cleanliness, and compliance with health and safety codes.
• Respond to emergency situations, ensuring staff coverage and appropriate crisis interventions.
• Complete required documentation, reports, and maintain program certifications.
• Participate in staff meetings, training, and professional development opportunities.

Assistant Supervisor Qualification:

• High school diploma or equivalent (GED).
• Personal experience as a recipient of mental health services with willingness to share insights to benefit program guests.
• Certification as OMH Certified Peer Specialist or OASAS Certified Peer Recovery Advocate, or willingness to obtain within six months of hire.
• 1 year of experience in a behavioral health or related setting providing peer support required.
• Ability to utilize critical thinking, problem-solving, and de-escalation skills to promote recovery.
• Strong interpersonal and organizational skills; ability to work collaboratively in a team environment.

Pay: $24.03-$28.85 per hour

Liberty Resources is committed to creating a diverse inclusive environment and is proud to be an equal opportunity employer. Liberty Resources offers equal employment opportunities to all persons without regard to race, color, ethnicity, religion, sex, sexual orientation, national origin, age, marital status, physical or mental disability, parental status, housing status, source of income or military status, in accordance with applicable federal, state and local EEO laws.